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Ottawa Marriott Hotel

4.0 star property

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Photo gallery for Ottawa Marriott Hotel

Executive Room, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
100 Kent St, Ottawa, ON, K1P5R7
  • Parliament Hill
    ‪9 min walk‬
  • Rogers Centre Ottawa
    ‪14 min walk‬
  • Byward Market Square
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, 1 Double Bed, Club Lounge Access, City View

Concierge Room, 1 Double Bed, Club Lounge Access, City View | Premium bedding, in-room safe, desk, laptop workspace

Concierge Room, 1 Double Bed, Club Lounge Access, City View

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Balcony, Corner

Executive Room, 2 Double Beds, Balcony, Corner | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Balcony, Corner

  • 372 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Balcony, Corner (Balcony)

Executive Room, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Balcony, Corner (Balcony)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, 1 King Bed, Club Lounge Access

Premium bedding, in-room safe, desk, laptop workspace

Concierge Room, 1 King Bed, Club Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ottawa Marriott Hotel

Hotel in Downtown Ottawa
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Housekeeping is available on request.
Ottawa Marriott Hotel offers 489 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 36162 square feet (3360 square meters) include conference space. This eco-certified hotel also offers an indoor pool, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Ottawa Marriott Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
SPIN - Onsite restaurant.
Starbucks - Onsite coffee shop. Open select days.
SPIN - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 29 per day; includes in/out privileges)
  • Valet parking on site (CAD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 13 to 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • SPIN
  • SPIN
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 26 meeting rooms
  • 36,162 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 30 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 13 to 34 per person
  • Covered self parking fee: CAD 29 per day (in/out privileges)
  • Valet parking fee: CAD 43 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Ottawa
Ottawa Marriott
Ottawa Marriott Hotel
Marriott Ottawa
Ottawa Marriott Hotel Hotel
Ottawa Marriott Hotel Ottawa
Ottawa Marriott Hotel Hotel Ottawa

Ottawa Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 625 out of 1210 reviews
Rating 8 - Good. 335 out of 1210 reviews
Rating 6 - Okay. 141 out of 1210 reviews
Rating 4 - Poor. 54 out of 1210 reviews
Rating 2 - Terrible. 55 out of 1210 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keri-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Karine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff (specifically Ben) was very helpful!
Stayed 3 nights in Dec 2024

8/10 Good

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lovely Christmas Dinner of turkey and all the fixings in the hotel restaurant "Spin Kitchen and Bar". The staff were aware of our allergies and were very helpful in choosing the safe foods to eat. The seafood chowder was great! The staff of the hotel were also very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service est impeccable. Dommage que les jeux pour enfants ne soient pas en bon état.
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey, Hamilton

Liked: Cleanliness, property conditions & facilities
We extended our stay from a previous reservation and everything was handled within 2 minutes with a very helpful representative. We didn't even have to leave our room. We were disappointed that the restaurant was not open throughout the day during any of our stay. We attended a hockey game on New Year's Eve, hoping to return to the hotel for a drink at midnight but were disappointed to discover the bar was not open. We had asked for a late check out on New Year's Day but when we needed an extra few minutes, the representative at the front desk told us we had 15 minutes or we were going to be charged for another day. Everything during our stay was good, but this left a bad last impression of the hotel and we question whether we will return.
Stayed 4 nights in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable place to stay at this cost
Stayed 1 night in Dec 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are old and need updating but it was a great one night stay
Stayed 1 night in Dec 2024

8/10 Good

noam

Stayed 2 nights in Dec 2024

6/10 Okay

William

Stayed 1 night in Dec 2024

8/10 Good

Jean-Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Zeeshan, London

Liked: Cleanliness, amenities, property conditions & facilities
Every thing is perfect
Stayed 2 nights in Dec 2024

6/10 Okay

Xuefen

Liked: Staff & service

6/10 Okay

Farhad

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Wasn’t clean enough . Room was dirty.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thai Quoc

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent. We will come back again
Stayed 1 night in Dec 2024

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a bagel left in my fridge and there was no coffee or creamer for the coffee. I basically had to grab a couple out of the housekeeping bin in the morning. I was charged twice for parking once by Expedia and once by the hotel when I left.
Stayed 1 night in Dec 2024

4/10 Poor

Steve

Traveled with family
Disliked: Staff & service, amenities
Our stay was a disappointment. Despite our reservation saying they had free parking, we laid out well over $50 on parking charges. We had housekeeping show up at our door at 9:13am on Sunday, and when we sent them away, they didn’t come back later. No water bottles were in our hotel room, and the cooler on our floor was left bone dry. What capped it off was that when we checked out, the staff didn’t ask me how my stay was. This will be our last stay at the downtown Marriott.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda, Etobicoke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the middle of a business district, so limited dining options on weekends and later in the evening as they cater to the businesses.
Stayed 2 nights in Dec 2024

10/10 Excellent

I.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed rooms, good dining facilities and convenient downtown location.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Marisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view from our room! Very clean room and helpful, welcoming staff. Can't ask for much more.
Stayed 1 night in Dec 2024