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Lord Elgin Hotel

4.0 star property

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Photo gallery for Lord Elgin Hotel

Exterior
Front of property
Exterior
Marina
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
100 Elgin St, Ottawa, ON, K1P5K8
  • Rideau Canal
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic King Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Two Queen Room

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 2 Queen Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Queen Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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per night
includes taxes & fees
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About this property

Lord Elgin Hotel

4-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Lord Elgin Hotel provides a 24-hour health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Lord Elgin Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 39 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1505 out of 2414 reviews
Rating 8 - Good. 611 out of 2414 reviews
Rating 6 - Okay. 211 out of 2414 reviews
Rating 4 - Poor. 47 out of 2414 reviews
Rating 2 - Terrible. 40 out of 2414 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Stayed 1 night in Feb 2025

8/10 Good

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our go-to hotels in Ottawa for Winterlude. Kids loved it, especially the pool and hot tub. The only issues were pretty minor. Hot tub has a max capacity of 2, which sucks when you're a family of 4. And the hotel restaurant is a little pricey for what you get, but thats pretty standard for hotels of this level and general cost of food these days it seems.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Execllent service and hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room is small & busy Food is good & plentiful.
Stayed 1 night in Feb 2025

10/10 Excellent

Gail Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Location was perfect!
Stayed 2 nights in Feb 2025

10/10 Excellent

daryl

Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
They were lovely and helpful with additional requests
Stayed 1 night in Jan 2025

8/10 Good

Humayun

Business traveler
Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Stayed 2 nights in Feb 2025

10/10 Excellent

Don

Great service all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Dinner at 41 was awesome .We will defiantly be returning for another get away
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a landmark hotel and the old style with modern features makes it a thing of beauty!
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

8/10 Good

ZITA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work at city hall
Stayed 5 nights in Feb 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lewis

Stayed 1 night in Feb 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

zhivka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Tricia

Liked: Cleanliness
The hotel is conveniently located near amenities, but the staff was not welcoming. After we checked in, no one even directed us to the elevators. The only exception was the wonderful housekeeping lady who cleaned our room—her warm smile truly brightened our day. The front desk staff and parking attendants could certainly learn from her hospitality. Additionally, we were scheduled to check out at noon, yet at 9:45 AM, someone attempted to enter our room without knocking. Thankfully, we had the bolt secured, ensuring our privacy. Unfortunately, due to these experiences, I will be choosing a different hotel for my next visit to Ottawa.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025