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Lord Elgin Hotel

4.0 star property

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Photo gallery for Lord Elgin Hotel

Exterior
Exterior
Front of property
Lobby sitting area
Marina

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
100 Elgin St, Ottawa, ON, K1P5K8
  • Rideau Canal
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic King Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room

8.8 out of 10
Excellent
(38 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Two Queen Room

8.8 out of 10
Excellent
(88 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 1 Queen Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 2 Queen Beds

9.0 out of 10
Wonderful
(57 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Queen Room

9.0 out of 10
Wonderful
(184 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Chateau Laurier

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
4.3 out of 5, Excellent, (2603)
The price is $178
per night
$211 total
includes taxes & fees
Apr 13 - Apr 14
Fairmont Chateau Laurier

About this property

Lord Elgin Hotel

4-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Lord Elgin Hotel provides a 24-hour health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Lord Elgin Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 39 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1588 out of 2578 reviews
Rating 8 - Good. 666 out of 2578 reviews
Rating 6 - Okay. 221 out of 2578 reviews
Rating 4 - Poor. 59 out of 2578 reviews
Rating 2 - Terrible. 44 out of 2578 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

Owen

Business traveler
Disliked: Cleanliness, property conditions & facilities
I have stayed at this location several times over the past few years, but unfortunately, this visit was disappointing. Upon arrival, I noticed a large red stain on the sheets, which was an unpleasant way to start my trip. I had to contact the concierge on the second day to request a cleaning, and it wasn't until 4 p.m. that a cleaner arrived. To my surprise, they seemed to think I only needed fresh towels and appeared frustrated when I explained I needed new sheets. While the front desk staff was friendly and helpful, the overall experience fell short of my expectations. Based on this visit, I will be seeking a different hotel for my next trip to Ottawa.
Stayed 2 nights in Dec 2024

6/10 Okay

zhi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
So,so..
Staffs are fairly kind. Parking lot is expensive. You can park your car on your own but hotel staff. You need to call them in advance to get your car. The parking lots 100 m away under city hall is only $2 over night and $1-$2 per hour but they said approximately $15 for single entry. The pool is stinky as per my son. The wash room has not lock, is it weird?
Stayed 2 nights in Dec 2024

10/10 Excellent

Chantal

Stayed 1 night in Nov 2024

8/10 Good

Dustin

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become our go-to hotel for visiting Ottawa. Great accommodation for a great price every time!
Stayed 1 night in Nov 2024

6/10 Okay

Vilma

Traveled with family
Hotel starting to wear down the washrooms were nice the bed linen looked worn out but were clean
Stayed 1 night in Dec 2024

10/10 Excellent

Muhammad Muzammil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in we were told there would be a daily breakfast buffet, there was not. The gift shop was never open and the restaurant only offered room service for breakfast which was also different from what we were told when we checked in. The room was clean, staff friendly and location was good.
Stayed 5 nights in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, room comfort
Clean comfortable hotel centrally located
Clean comfortable hotel centrally located in downtown. Cheapest parking in the are under city hall across the street.
Stayed 2 nights in Dec 2024

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cold
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely comfortable rooms. Excellent and friendly service. Great location central to downtown and Rideau shopping mall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A historic old building right near the canal. One side overlooks a park and the canal. One side looks into office buildings, however. We were lucky in that we got a good unit looking out over the canal. We also luckily got one of the only units with a balcony. Though it's winter and snowy so we didn't use it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sebastien

Stayed 1 night in Dec 2024

10/10 Excellent

emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay again
The pool is nice and heated with a decent sized hot tub. The kids spent over an hour in the pool. The rooms are well insulated we did not hear our neighbors. You cannot beat this location.
Stayed 2 nights in Dec 2024

4/10 Poor

Adel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It was noisy and not comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

sergio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

juan diego

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Excellent staff. Will definitely come back again
Stayed 2 nights in Dec 2024

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and location were great
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Donghyeon

Liked: Staff & service
Stayed 1 night in Dec 2024