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Les Suites Hotel Ottawa

4.0 star property

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Photo gallery for Les Suites Hotel Ottawa

Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Fridge, microwave, coffee/tea maker, electric kettle
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
130 Besserer St, Ottawa, ON, K1N9M9
  • University of Ottawa
    ‪1 min walk‬
  • Byward Market Square
    ‪7 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for MODERN | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

MODERN | Family Two Bedroom Suite

  • 1000 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | Two Bedroom Suite

  • 1000 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for CLASSIC | One Bedroom Queen Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | One Bedroom Queen Suite

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for CLASSIC | Hotel Room

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | Hotel Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERN | One Bedroom King Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom King Suite

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for CLASSIC | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

CLASSIC | Family Two Bedroom Suite

  • 1000 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | One Bedroom King Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | One Bedroom King Suite

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for MODERN | Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, desk

MODERN | Two Bedroom Suite

  • 1001 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for MODERN | One Bedroom Queen Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom Queen Suite

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Les Suites Hotel Ottawa

4-star aparthotel in Downtown Ottawa
This smoke-free aparthotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Comforts include a pillowtop bed and premium bedding, and also available are room service and a coffee/tea maker.
Les Suites Hotel Ottawa offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Les Suites Hotel Ottawa features an indoor pool and a health club. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2235 square feet (208 square meters) include conference space. This eco-certified aparthotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Les Suites Hotel Ottawa is a smoke-free property.

Presse Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Polish, Vietnamese

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Indoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 33 per night)
  • Onsite parking options include a garage

Family friendly

  • Art supplies
  • Children stay free (see details)
  • Children's books
  • Crib: CAD 10 per night

Restaurants on site

  • Presse Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2,235 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: CAD 50 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Gym
  • Health club
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 22 floors
  • 239 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 33 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Les Suites Hotel Ottawa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2088 out of 4550 reviews
Rating 8 - Good. 1662 out of 4550 reviews
Rating 6 - Okay. 482 out of 4550 reviews
Rating 4 - Poor. 196 out of 4550 reviews
Rating 2 - Terrible. 122 out of 4550 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Hon Yu

Traveled with family
Liked: Cleanliness, room comfort

Misleading info: only 1 toilet, not 2 toilets.

While the advertisement indicates two toilets, hotel staff told me that only one or two rooms per floor have the two toilet configuration, while the rest have one toilet. We were given the one toilet config. I had booked this hotel because I saw that it had the 2 toilet config, but unfortunately, it was limited stock. I felt that I was misled by the information on hotels.com.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory, Lakeshore

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. We upgraded our rooms upon check in and were completely satisfied with our stay.
Stayed 1 night in Feb 2025

6/10 Okay

Thuy

6/10 Okay

Lena

Disliked: Cleanliness
Great location next to the downtown Rideau mall but the floors are never cleaned with a mop. Otherwise, friendly staff
Stayed 2 nights in Feb 2025

6/10 Okay

Erica, Tobique Narrows

Liked: Property conditions & facilities
Disliked: Cleanliness
I enjoyed my stay!! The staff was very friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Business traveler
Liked: Cleanliness, room comfort
Amazing experience staff were very helpful customer service was the best.
Stayed 1 night in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Clean, spacious but even at the 16th floor, the outside noise keep waking people's in the room.
Stayed 1 night in Jan 2025

8/10 Good

Gilles

Business traveler
Liked: Cleanliness, room comfort

Practical location

The check-in and parking were a bit disorganized but the room was clean and relaxing
Stayed 1 night in Jan 2025

8/10 Good

Steacy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Sofa bed pull out bumpy and parking an additional $34. Otherwise everything else was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the canal for skating. Room was clean. Would go back again!
Stayed 1 night in Jan 2025

10/10 Excellent

Seongcheol

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

christopher

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort

amazing stay

this place was fabulous.service was perfect and the room was fantastic.i strongly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good except that we had a bit hiccup in the beginning when we realized that we were given one of the few two bedroom suites with only one washroom. The manager helped with the situation quickly but just for anyone who needs two washrooms, make sure you mention it to them ahead of them.
Stayed 2 nights in Jan 2025

8/10 Good

Carole

Liked: Cleanliness, room comfort
The room was comfortable enough. The bathroom toilet needs to be replaced and the bed was squeaky when we moved. I know you’re renovating the floors above us on the 6th which is good but bad because then you will increase the price
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gave us an extra excellent upgrade. Staff was very accommodating.
Stayed 2 nights in Jan 2025

6/10 Okay

Danielle

Business traveler
Disliked: Amenities, property conditions & facilities
Parking was incredibly confusing in the staff was no help. The rooms are really nice though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The ability to do self catering in the suites is great.
Stayed 4 nights in Jan 2025

6/10 Okay

francis

customer service is uhm... very bad
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Jericho

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite (1 bedroom) that we had was huge! It had a fully equipped kitchen (stove, oven, refrigerator/ freezer, dish washer, coffee maker, toaster, electric kettle, pots, pans, cups), washer/ dryer, kitchen table, sofa, chairs, 2 TVs. There was a party going on on our hallway and we could not hear a thing from it in our room. The pool is good (no hot tub or sauna) and the workout room was quite equipped, too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to canal to skate. Easy walk to Byward Market to enjoy live music at pub and dinner .
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The low score on the area around the property is nothing Les Suites can control as it is more a city issue. We appreciate the service and added attention given it was my wife's bday.
Stayed 1 night in Jan 2025