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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Fridge, microwave, stovetop, dishwasher
Exterior
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪19 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Byward Market Square
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel in Downtown Ottawa
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Ottawa Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4715 square feet (438 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge), along with a car charging station.

Homewood Suites by Hilton Ottawa Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1119 reviews
Rating 8 - Good. 246 out of 1119 reviews
Rating 6 - Okay. 79 out of 1119 reviews
Rating 4 - Poor. 39 out of 1119 reviews
Rating 2 - Terrible. 24 out of 1119 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was aesthetically pleasing, fancy for a good rate. A few problems throughout our stay: one elevator working, toilet in the room didn’t flush properly and the Keurig in the room didn't work. We brought this to the staff member’s attention who was checking us out, and they discounted the parking fee.
Stayed 2 nights in Jan 2025

6/10 Okay

Tony

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Our first impression was a nice hotel. Check in was a joke! We were greeted quite poorly by the reception. We booked through Expedia, but the receptionist was less than charming when we asked about parking. We had a truck that would not fit in the underground, none would. We were told there was options around for pay parking. We had to pay another $70 on top of all the Uber rides as the truck was a bit far and cold to get to. Only 1 elevator was working, so that was also a challenge.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Saumea

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

adil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Farouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ann Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel Staff is very friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Ann Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel Breakfast Buffet was delicious
Stayed 1 night in Jan 2025

10/10 Excellent

INORU

Stayed 1 night in Jan 2025

8/10 Good

Trina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented
Stayed 1 night in Jan 2025

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious Hotel. Near everything but not too close to downtown. Pool is very nice as well but no hot tub.
Stayed 1 night in Dec 2024

10/10 Excellent

Ghislaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was straightforward, clean, reasonably priced and close to a lot of things !
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The service was perfect and the staff so nice. I would definitly come again. The only thing, there was a lot of black curly hair all over the carpet in the living room and on the sofa. So that was a bit of a downer.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabiano

Stayed 16 nights in Dec 2024

10/10 Excellent

Liliana

Stayed 1 night in Dec 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,comfortable and a great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Vasyl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Amalia

Stayed 1 night in Dec 2024

8/10 Good

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

kevinhus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024