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Holiday Inn Ottawa East by IHG

3.0 star property

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Exterior
Indoor pool
Exterior
Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Bar

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • St. Laurent Centre
    ‪4 min walk‬
  • University of Ottawa
    ‪3 min drive‬
  • Children's Hospital of Eastern Ontario
    ‪6 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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Exterior

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$119 total
includes taxes & fees
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About this property

Holiday Inn Ottawa East by IHG

3-star hotel in Gloucester
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ottawa East by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 8148 square feet (757 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Ottawa East by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,148 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 583 out of 1299 reviews
Rating 8 - Good. 374 out of 1299 reviews
Rating 6 - Okay. 176 out of 1299 reviews
Rating 4 - Poor. 80 out of 1299 reviews
Rating 2 - Terrible. 86 out of 1299 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Stephane

Stayed 1 night in Aug 2024

8/10 Good

Nyck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Damien

Disliked: Amenities
I was told because i booked through expedia i would recieve ny deposit back through expedia. Its been over a week and i havent recieved anything.
Stayed 1 night in Nov 2024

10/10 Excellent

Adnan

Stayed 3 nights in Sep 2024

10/10 Excellent

Alyssa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with our children
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unfriendly but clean
The front desk staff at check in were very rude. Our room was not ready on time and they didn’t apologize or appear to care. The staff throughout the hotel were unfriendly and unappreciative that guests were there.
Stayed 1 night in Nov 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here before and have always had an excellent stay without any issues.
Stayed 1 night in Nov 2024

8/10 Good

Jerrold

Liked: Cleanliness, staff & service, property conditions & facilities
AC unit was noisy and kept ma awake until I turned it off. Maintenance staff were friendly but could not address my issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pacifique

Stayed 1 night in Oct 2024

6/10 Okay

Letitia

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Lillian

Disliked: Staff & service
Got insurance from hotels.com and was unable to cancel will never be booking through this site again!
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 OUT OF 3 LIGHTS IN THE ROOM DIDN'T WORK, AND THE INTERNET DIDN'T WORK.
Stayed 1 night in Nov 2024

10/10 Excellent

Wissam

Stayed 1 night in Nov 2024

4/10 Poor

Mohamed

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was my first and last Room was very smelly and condition of the room was not good Very old furniture
Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable
Stayed 1 night in Nov 2024

8/10 Good

Aili

Stayed 2 nights in Oct 2024

10/10 Excellent

Vince

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ernest

Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Nov 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the power was out when we arrived, but the city restored it a couple of hours later, so all was well.
Stayed 2 nights in Nov 2024

6/10 Okay

Denyse

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michele

Liked: Staff & service
The property itself was ok. The room ac was the issue along with the beds. The room is located right beside the second queen bed so it blows on the bed all night. U can’t sleep there! No way to deflect it. So u either have no air or you are too cold at night. I mentioned it to the front desk but because I booked on Expedia they couldn’t do anything. property had just had now power due to a city issue. Once it was back on however the room phone still didn’t work at all. The remote for the tv didn’t work.
Stayed 1 night in Nov 2024