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Holiday Inn Ottawa East by IHG

3.0 star property

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Relax by the rectangular pool surrounded by a tiled floor and lush greenery.
Welcome to Hotel Inn, where guests can check in at the reception desk, flanked by floor lamps and a digital display.
Relax in comfort with a large bed, flat-screen TV, and desk with a lamp.
Welcome to Holiday Inn, featuring a modern architectural design with a brick facade and large windows.
Convenience store offers a range of snacks and beverages, including Starbucks drinks, at a central counter with wooden cabinets.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(14 reviews)
  • 500 sq ft
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(106 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Similar properties

Welcome to the Holiday Inn Express & Suites, a hotel with a convenient street corner location and a beautiful entrance.

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2316)
$241 nightly
The price is $241 total
includes taxes & fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Holiday Inn Ottawa East by IHG

3-star hotel in Gloucester
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ottawa East by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 8148 square feet (757 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Ottawa East by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Bar and Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 581 out of 1215 reviews
Rating 8 - Good. 340 out of 1215 reviews
Rating 6 - Okay. 149 out of 1215 reviews
Rating 4 - Poor. 65 out of 1215 reviews
Rating 2 - Terrible. 80 out of 1215 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities, room comfort
Would have preferred to be on a floor that didn’t have a slew of high school kids on it!
Stayed 1 night in Apr 2025

8/10 Good

Glenn E.

Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Mona

Liked: Cleanliness, staff & service
Everything was okay but the bathroom hole was not draining properly
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and friendly

Friendly and helpful staff
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the receptionist was not very welcoming and didnt try to provide us with any information to make us familiar with the hotel. When we entered our hotel room there was a ball of hair on the floor, the sheets were itchy and the sink in the bathroom was flooded. It was not the relaxing experience we were hoping for.
Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2025

4/10 Poor

Jonathon, Toronto

Disliked: Staff & service
This is a mediocre property. Frequently used by sports teams. And they have a peculiar policy of not allowing payment for rooms by debit - only credit card - which can be inconvenient.
Stayed 2 nights in Mar 2025

8/10 Good

Honarine

Liked: Staff & service
It was a nice hotel with nice staff but the bathtub drain was clogged and the blanket smelled strongly of perfume. It suggested to me that it was never washed.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay near everything

Excellent hotel with a great little restaurant off the lobby. Across the street from the St. Laurent mall, with a variety of dining and shopping, so an overall great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Gratien

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative I found for this location is no vending machines on every floor or at least identification of where the closest vending machine is in every room. But other than this minor thing, I would definitely recommend this hotel for it's location, cleanliness, quietness and most definitely try there restaurant for dinner...the food is excellent!
Stayed 3 nights in Mar 2025

8/10 Good

Keith

Business traveler
Liked: Property conditions & facilities
Construction in area Slow bathtub drain
Stayed 1 night in Mar 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were super nice and very accommodating!
Stayed 2 nights in Mar 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2024

10/10 Excellent

Kyungyoul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Andrew

Stayed 3 nights in Mar 2025

10/10 Excellent

Opal

Traveled with family

Clean and welcoming environment

Our stay was great. The entire hotel was clean. We enjoyed the pool and we love that a restaurant was on site for breakfast and dinner. We like that a mall was right across the street. Staffs were courteous and welcoming.
Stayed 2 nights in Mar 2025