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Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Exterior
Point of interest
Point of interest
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Indoor pool, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Kanata Centrum Shopping Centre
    7 min walk
  • Bell Sensplex
    4 min drive
  • Tanger Outlets
    5 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    27 min drive

Room options

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Premium Room, 1 King Bed, Corner (Premium Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Premium Room, 1 King Bed, Corner (Premium Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Room amenity

Suite, 1 King Bed with Sofa bed, Corner

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room, 1 King Bed, Roll-in Shower (Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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The price is $152
per night
$180 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

3-star Ottawa hotel, connected to a shopping center in Kanata
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, concierge services, and dry cleaning.
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers 152 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel features an indoor pool and a 24-hour fitness center. 7 meeting rooms are available. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Chez Lionel - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1082 reviews" "
Rating 8 - Good. 349 out of 1082 reviews" "
Rating 6 - Okay. 62 out of 1082 reviews" "
Rating 4 - Poor. 25 out of 1082 reviews" "
Rating 2 - Terrible. 26 out of 1082 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 3 nights in Aug 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an excellent location,very accessible to the rest of the city .The are very friendly and helpful.The environment is siren and peaceful.I highly recommend it to anyone visiting Ottawa.
Stayed 4 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Where's the restaurant?
The suite was very good. I specified a room with a walk-in shower and that's what we got. However there was no grab bar in the shower and the shower floor was slippery. There was a grab bar next to the toilet so why not in the shower too? Why are all the beds in hotels so high? If you're not 5"10" or taller you cannot just sit on the edge of the bed! But this is the case in every place I've been in recent years, not just Holiday Inn. So take a step stool with you if you are just average height or shorter. The restaurant was closed for renovations and I did not know about it until after I made the reservation. I might have chosen a different hotel. They did compensate for this by providing 10 - 15% discounts at various nearby restaurants. We took advantage of a few of them but a restaurant in the hotel is much better. There was a reasonably priced breakfast buffet. It was OK in terms of the food and very good in terms of the service. The new restaurant will be a French restaurant, "Chez Lionel", when it opens. A more family oriented restaurant might be better but I don't know what the menu will be like. The door into the room was extremely heavy. My wife could barely open it. And watch out when it closes behind you! It could knock over a child or an elderly person. But even with all that force it did not lock on its own and had to be shut tightly by hand. All the staff were very helpful and friendly.
Stayed 4 nights in Aug 2024

2/10 Terrible

JAMES

Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Great central area for theatre, shopping, and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olayinka

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was quiet and clean I did not like that the refrigerator in our room was not working
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Quick check in.
Stayed 1 night in Aug 2024

8/10 Good

Cindi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed that the hotel did not have pay per view. Tired from our travels, we just wanted to watch a movie and unfortunately, that was not available.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Maddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Héraïs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe hotel
Stayed 1 night in Aug 2024

6/10 Okay

ILIR, London

Location
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

zeus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for travel baseball team. Everything in reach for services.
Stayed 1 night in Aug 2024

2/10 Terrible

Rakesh

Liked: Cleanliness, staff & service, amenities
We book for 5 people and 2 water bottles, if you need more water bottles you need to pay money. This is not good experience.
Stayed 2 nights in Aug 2024

8/10 Good

Sudarshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As for the hotel, its excellent stay for me and my family. As for parking I will give 3/10. Though there was plenty of parking available many irresponsible drivers parked their cars randomly occupying two parking slots for one car. I have seen atleast 10 cars doing this during my stay causing inconvenience to others in parking. Maybe hotel should call bylaw on them.
Stayed 1 night in Aug 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service
The room door was very heavy and it was sticking. Hard to open and didnt close without assistance
Stayed 1 night in Aug 2024

10/10 Excellent

Simon, Smiths Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place just getting older staff are great and close to alot just showing its age
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Stayed 1 night in Aug 2024