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Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

4.0 star property

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Kanata Centrum Shopping Centre
    ‪7 min walk‬
  • Bell Sensplex
    ‪4 min drive‬
  • Tanger Outlets
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Premium Room, 1 King Bed, Corner (Premium Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Premium Room, 1 King Bed, Corner (Premium Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Corner

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room, 1 King Bed, Roll-in Shower (Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Wingate by Wyndham Kanata West Ottawa

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1578)
The price is $139
per night
$165 total
includes taxes & fees
Feb 18 - Feb 19
Wingate by Wyndham Kanata West Ottawa

About this property

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

4-star Ottawa hotel, connected to a shopping center in Kanata
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and concierge services.
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers 152 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel features an indoor pool and a 24-hour fitness center. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Chez Lionel - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (5,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sens Game
It was great. Good location , restaurant in house. Beautiful hotel.
Stayed 1 night in Nov 2024

4/10 Poor

JoAnne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had taken our grandkids to Ottawa for a small getaway. There was a brochure on the table in the room about attractions in the area, we saw Funhaven. It said there was special package for guests, and to ask at the desk. I went to the front desk, they did not know what I was talking about. We ended up going anyway and the kids had a great time. We then decided to get pizza and go back to the hotel to watch a movie. Couldn't find it on the tv, so I went to the front desk enquiring how I go about renting a move, I was told they don't know how to work the TV. The other person at the desk said, well I have seen the charge on the bill so it must be there. So no help and no movie for our 8 & 10 year old grandkids. I will look at other hotels as we do stay quite often in Ottawa.
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful room and very clean! Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Zeeshan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the Staff was Amazing both days of our visit.
Stayed 1 night in Oct 2024

10/10 Excellent

SASA

Liked: Cleanliness, staff & service, property conditions & facilities
Paul is very nice and helpful. The breakfast looks normal but very tasty. The server of the restaurant is super nice and makes our day today. Thank you!
Stayed 1 night in Oct 2024

6/10 Okay

Cory

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Nothing in walking distance, just latge box store parking lots. People running and yelling loud in hallway. Lots of dripped chips and food crumbs left in hallway over night.
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2024

6/10 Okay

Michel

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we needed to go
Stayed 1 night in Oct 2024

8/10 Good

Greg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On day of checkout my tv was already cut off. I like to see the news first thing in the morning while drinking a coffee. Otherwise good experience and location.
Stayed 2 nights in Oct 2024

8/10 Good

Ting, AURORA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was that the shower water pressure was really low during my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

SRI VENKATA NAGA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Kanata.
Stayed 4 nights in Sep 2024

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandy, Oxford Mills

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at this location and we were very happy with the room, the service and the location. The newly opened Lionel restaurant and bar had a great ambiance and the staff were top notch. The room was a bit small, but we knew that when booking and provided more than enough for us. The bathroom was nice, everything was clean. We did not use the pool & gym facilities. We would highly recommend it and would stay here again.
Stayed 1 night in Oct 2024

8/10 Good

I Chieh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I go back to Kanata visiting friends I stayed at this property. Since there are many overside trucks. It would be nice if the parking spaces are wider to accommodate the vehicle. There was a loose bathroom handle bar at the property which I have addressed with the front desk. Otherwise, the most comfortable bed. Tried the new Chez Lionel. The staff still needed some training. Only had dessert and drinks. So far the food was so so.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby and the room were very clean. The breakfast room was not as clean as expected and the breakfast wasn’t worth $15.00, it should be included. The staff were very pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

Sabah

Liked: Staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Oct 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Inn close to highway
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the salted pool!
Stayed 2 nights in Oct 2024