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Holiday Inn Express & Suites Ottawa by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity
Indoor pool
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$146
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2850 Columbus Street, Ottawa, IL, 61350
  • Washington Square Park
    ‪4 min drive‬
  • Tangled Roots Brewing Company - The Lone Buffalo
    ‪4 min drive‬
  • Skydive Chicago
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (& Sofa Bed)

7.2 out of 10
Good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Ottawa by IHG

Ottawa hotel with indoor pool
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Ottawa by IHG offers 82 accommodations with iPod docking stations and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Ottawa by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1061 square feet (99 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Onsite self parking is complimentary.

Holiday Inn Express & Suites Ottawa by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,061 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Ottawa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 511 reviews
Rating 8 - Good. 88 out of 511 reviews
Rating 6 - Okay. 24 out of 511 reviews
Rating 4 - Poor. 9 out of 511 reviews
Rating 2 - Terrible. 17 out of 511 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 1 night in May 2025

6/10 Okay

Rob

Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed

Reception was indifferent. Wifi password was not correct. Breakfast mediocre.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room. Great shower.
Stayed 1 night in May 2025

10/10 Excellent

Socorro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience staying at this hotel. Hotel was clean, breakfast was GREAT! I've never stayed at a hotel where there were gluten free options as well as healthy yogurt options, egg white omlets and fruit. I was able to stick to my normal eating while on the road. Wonderful. Will only be staying at HIE from now on.
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on our travels across the state. It was clean and accommodating. Kind front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms comfortable beds
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
So far it’s been a very pleasant experience. I booked and paid online, so checking in was a breeze. The woman at the front desk was warm and inviting, also, very informative.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean and affordable.
Stayed 1 night in Mar 2025

8/10 Good

Adam, Peosta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel.
Stayed 1 night in Mar 2025

8/10 Good

Raul

Business traveler
Liked: Amenities
Restrooms cleaned daily
Stayed 4 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness
It was amazing and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Employees there deserve a raise for going above and beyond.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley, Milwaukee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay overnight for a wedding. Clean and conveniently located Comfy beds
Stayed 1 night in Dec 2024