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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Welcome to the Holiday Inn Express & Suites, a hotel with a convenient street corner location and a beautiful entrance.
Enjoy breathtaking views of the city skyline from this rooftop terrace with a lush artificial lawn and surrounding planters.
Relax in a spacious room with a large bed, two bedside tables, and a flat-screen TV.
Relax in our stylish lobby, featuring a reception desk, comfortable seating area, and dining space with a large window view.
Indulge in a variety of breakfast options, including cheese omelets, at the buffet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪8 min walk‬
  • Parliament Hill
    ‪16 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub

9.0 out of 10
Wonderful
(22 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(219 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(33 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(120 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

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  • Pool
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4.5 out of 5, Wonderful, (1008)
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The price is $242 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel in Downtown Ottawa
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Downtown Ottawa East by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express & Suites Downtown Ottawa East by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1200 out of 2310 reviews
Rating 8 - Good. 680 out of 2310 reviews
Rating 6 - Okay. 242 out of 2310 reviews
Rating 4 - Poor. 92 out of 2310 reviews
Rating 2 - Terrible. 96 out of 2310 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bobbi

Stayed 1 night in Apr 2025

10/10 Excellent

Olamide

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Ewan

Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 1 night and definitely come back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Bhupinder

Stayed 1 night in Apr 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, property conditions & facilities
Close to all attractions
Stayed 1 night in Apr 2025

2/10 Terrible

varun

Business traveler
AC doesn’t work, room is too hot
Stayed 1 night in Apr 2025

8/10 Good

Ritou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast (Free) Nice modern rooms. Limited parking on nsite. Parking was already sold out upon checking in.
Stayed 1 night in Apr 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking has horrible signage as well. I’ve noticed that if you have a large vehicle, you may scratch your car as the insides walls have scuffs it is very tight especially with a wide vehicle
Stayed 1 night in Apr 2025

2/10 Terrible

Sandy

Disliked: Property conditions & facilities
This place is located right across from a homeless shelter, there are pan handlers all over the place. It is not a safe place to walk the streets around. The parkade is narrow and not convenient to park in at all. The card scanner to get into the parkade needs to be moved so that you don't have to climb half way out your vehicle to try scan your room key for access to parking. I would not stay at this location ever again.
Stayed 4 nights in Apr 2025

10/10 Excellent

olaniyi

😎
Stayed 2 nights in Apr 2025

10/10 Excellent

Broto

Liked: Cleanliness, staff & service, property conditions & facilities
Parking charges were $61 for 4 days which is on the higher side. Apart from this the property was top notch.
Stayed 3 nights in Apr 2025

8/10 Good

Cosimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel it self was great. Breakfast excellent. Human poop on the outside wall in 2 areas disgusting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Desneiges

Stayed 1 night in Apr 2025

10/10 Excellent

Emilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

walid

Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Traveled with family
Liked: Amenities
I really like the parking garage ..felt like my vehicle was safe
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located
Stayed 1 night in Apr 2025

8/10 Good

Jahlee Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids had fun in pool and staff was good. Treated the lots of kids in the hotel well
Stayed 2 nights in Feb 2025

10/10 Excellent

Arooshs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
The room was spacious and very clean. The breakfast was tasty and fresh. The staff were all friendly and polite. Thank you for a great stay.
Stayed 2 nights in Mar 2025