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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Relax in style on the outdoor patio, surrounded by comfortable seating and shaded by umbrellas.
Relax in a clean and functional room with a comfortable bed, flat-screen TV, and ample space to move around.
Enjoy a refreshing swim in our indoor pool, featuring depth indicators and a convenient ladder for easy entry and exit.
Indulge in a variety of sweet treats and a warm breakfast experience.
Experience the hotel's contemporary design, featuring a symmetrical facade with decorative grilles and a beautifully maintained garden.

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • 24/7 front desk

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • South Keys Shopping Centre
    ‪20 min walk‬
  • Ernst & Young Centre
    ‪2 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(22 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(83 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(10 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Gloucester
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 750 square feet (68 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1033 reviews
Rating 8 - Good. 275 out of 1033 reviews
Rating 6 - Okay. 59 out of 1033 reviews
Rating 4 - Poor. 20 out of 1033 reviews
Rating 2 - Terrible. 22 out of 1033 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Krista

Traveled with family
They need to change their picture on their wedsite pool water was not clear
Stayed 1 night in Apr 2025

8/10 Good

Épelle-Moi

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Road trip

The taste of the food is not good. The buns were small, they didn't rise when baking and didn't taste good. The meal does not meet the standard of Holiday Inn Express hotels.
Stayed 1 night in Apr 2025

10/10 Excellent

Tariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. It was very good for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Savannah

Traveled with family
Disliked: Cleanliness
CONS: all four pillows on one of the beds smelled like actual feces. Not all the lights in the room worked. Housekeeping staff entered our room twice without knocking while we were in the room. When checking in, the front desk asked for my email which I thought was for a receipt but instead they signed me up for a rewards program without asking. The front desk "accidentally" marked us as checked-out 4 hours before we actually checked out - they called the room and asked why we were still there even though we hadn't actually checked out yet! PROS: free parking. Safe, quiet neighborhood with good food options and easy to get around. The woman at the front desk was apologetic about our issues when we did actually check out - no offer of refund or credit though.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, just an overall very pleasant stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fareez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, clean and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Mavis

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

The hotel was clean but very underwhelming.

The shower was going from cold to hot. The water pressure in the shower was very low. The water was barely coming. The breakfast was terrible. It didn't taste like real food. The hotel was clean but very underwhelming.
Stayed 1 night in Apr 2025

6/10 Okay

Vishnu

Traveled with family and small children
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Stayed 1 night in Apr 2025

8/10 Good

hyeong cheol

Stayed 2 nights in Apr 2025

10/10 Excellent

Satnam

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Apr 2025

10/10 Excellent

Tirumala

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be one of the best hotel rooms I have had. Spacious room, upscale bathroom with backlit mirror, nightlight and high counters. Microwave, fridge, coffee. Spacious desk with a separate space for placing luggage on. Closet, room safe, and complimentary breakfast buffet. Perfect. Only cons were very loud room door latches which close with a loud thunk in the hallway and the beds were okay but could be a bit firmer. Highly recommend this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian, Cochrane

Traveled with partner
Dirt on the floor in the common areas. Noticed that as we were checking in and in the breakfast area. Room, bed great however!
Stayed 1 night in Apr 2025

8/10 Good

Réjean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

Nicole, Oshawa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We were very happy with our stay except the pull out sofa bed in our suite. The mattress was absolutely terrible. The coils were digging into my back and it smelled like vomit. It was not possible to sleep on this piece of furniture.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good price!
Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was that when we went to the pool, we found the beach towels very small. In the future it would be better to have proper beach towels at the pool.
Stayed 1 night in Apr 2025