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Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Indoor pool
Indoor pool
Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Breakfast included

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    2 min drive
  • South Keys Shopping Centre
    3 min drive
  • Rideau Canal
    6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Hotel in Gloucester
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 750 square feet (68 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Holiday Inn Express Hotel Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Ottawa Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1149 reviews" "
Rating 8 - Good. 340 out of 1149 reviews" "
Rating 6 - Okay. 71 out of 1149 reviews" "
Rating 4 - Poor. 27 out of 1149 reviews" "
Rating 2 - Terrible. 25 out of 1149 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The only negatives we found about this stay was the breakfast was suppose to be from 7 to 10. One day we came down and it was closed up by 9:30 and another by 9:50. If your wanting breakfast make sure you go early.
Stayed 3 nights in Aug 2024

10/10 Excellent

frantisek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-François

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Elian Pearl

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and it is very convinient for family
Stayed 1 night in Aug 2024

6/10 Okay

Morgan

Stayed 1 night in Aug 2024

8/10 Good

Walter M

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to get to. The amenities are very good. The staff are all pleasant and attentive. Our first stay, there was an issue with the shower. The manager took care of it immediately. My family will be staying at this property for the third time in 5 months.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmood, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and courteous staff, exceptionally clean and spacious rooms with high ceilings, and two comfortable queen beds. There are a few shops across the side road at less than two minute walk, with a great Persian restaurant (Chelochi) where we went twice as the food was so good. There is also a gas station with a shop and also an A&W for good fast food. Free breakfast was included in our booking. The hot trays had scrambled eggs, bacon and roast potatoes along with choice of cereals, toast, muffins, boiled eggs, fruit juices and fruit yogurt pots. I am mentioning all this as most reviews fail to mention the free availability of breakfast (depending on the booking type) and what kind of breakfast to expect. My only con is scarcity of chairs and tables. The sitting area was quite small and congested. Perhaps going after 08:00 was a bad idea, first come first to be seated. Not to forget mentioning, the next day we were checking out early, before the breakfast start time and the reception staff was kind enough to have breakfast to-go in brown bags for each of us which was very nice of them. Don’t forget to request one if checking out early. I will surely come again at this place and highly recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place To Stay For Quick Business Trip
Check-in/check-out process was simple and quick. Staff is friendly and available to help. I found a few strands of hair under the mattress when I did my "make sure everything is clean" check when first coming in. Not a big deal to me since I sleep on top of a mattress and not under. Breakfast is okay. It may be lackluster to most people but simple enough to keep people fed. My overall experience was good since I had a nice clean place and some food to eat in the morning during my business trip.
Bathroom
2 Queen Size Beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been vacationing for 10 days. I don’t sleep well away from home but I did here! This was the most comfortable bed and super quiet, no new noises or unfamiliar voices! Very clean room. The breakfast included with the stay was also fantastic!! Cheese omelettes, cooked oatmeal with topping choices, fresh uncut fruit, an array of breads to toast and so much more. Lonestar was nearby and a tasty Persian restaurant! Next time we’re in Ottawa this is exactly where we’ll stay again!
Stayed 1 night in Aug 2024

6/10 Okay

Sandeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place to stay, breakfast was great, property was in excellent condition, however housekeeping needs a little fine tuning. Though we had booked for 3 guest we only were given 2 towels, had to get the 3rd one from the lobby as housekeeping hours were over. Next day housekeeping cleaned our room made the beds but did not empty the garbage bins and once again left us 2 towels instead of 3, had to get from the lobby. Even the teabags were not refilled. Otherwise very convenient location with lots of shipping and dining options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Aracelis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean spacious rooms and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern room, comfortable bed, useful furniture, sensible room layout, decent soundproofing. Very quiet, despite multiple sports teams flocking around lobby and on all floors.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one, will try one more time
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did it right: a varied and tasty breakfast, a spacious room, bathroom clean and spacious, front desk helpful. All in all what a hotel should be.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vlad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Free breakfast is great with different varieties of food.
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

sobiga

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Nelinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service from staff. Highly recommended!
Stayed 3 nights in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Hadjira

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024