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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Indoor pool
Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Indoor pool
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    ‪2 min drive‬
  • Rideau Canal
    ‪6 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Gloucester
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 750 square feet (68 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 61 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many unsupervised kids!
Lots of teenage kids running up and down the hall, yelling and slamming doors till 3am
Stayed 1 night in Dec 2024

10/10 Excellent

WAI LEUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S ALWAYS A GOOD PLACE TO STAY IN OTTAWA
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean and the staff were very friendly and kind. Will be my go to hotel, whenever I fly out of Ottawa :) Thank you!
Stayed 1 night in Dec 2024

4/10 Poor

Orest

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy pipes kept us up at night Room wasn’t cleaned one of the two days. The time is was cleaned, glasses were not replenished, bath mat was not replaced, empty tissues dispenser was not replenished.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathleen

Traveled with partner
Excellent property in close proximity to the airport, dining and shopping options. Staff was friendly and welcoming. It’s a great choice for those travelling and/ or visiting from out of town.
Stayed 1 night in Dec 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The front desk staff were very kind. Hotels.com had our room type wrong but the hotel staff fixed your mistake. Secondly the price I have from you is different than what the hotel is charging us. Also there was a hockey tournament taking place and we were kept awake until 2am with kids running from door to door and letting it slam behind them. I tried to reach front desk at 2am but it rang and nobody answered and I couldnt leave message as their answering machine was full. The night staff said they were only there for one night. The next morning I went to the front dssk and the lady told me that some of the hockey players were still staying for another night. She did offer to move us to a sister hotel but we declined as it wasnt worth moving as we are here for a week and it was only one more night Its too bad that hotels dont simply put them all on the same floors when a group like a kids hockey team arrives. Its not the kids fault. They are kids. The staff should plan a little better or advice those already booked weeks in advance so we could rebook elsewhere. Other than this our rooms were spacious and very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Chizitara

Stayed 1 night in Dec 2024

10/10 Excellent

Reem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Breakfast was just ok Other than this everything was great
Stayed 1 night in Dec 2024

4/10 Poor

Shane

Stayed 1 night in Nov 2024

10/10 Excellent

Thanh

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Dec 2024

10/10 Excellent

Olive

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mubaraq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service.
The customer service by the front office staff was outstanding. I recommend this hotel anyway!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bonnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is better than I thought it would be for the price. Very clean, very spacious, wonderful staff. I would definitely recommended and o would stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Voma

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Dec 2024

8/10 Good

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place. Big, spacious rooms. Nice bathroom. Free coffee and breakfast. Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Kellie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Stayed for an event close by. Our room was very clean, quiet and very spacious. Perfect location. Friendly staff.
Stayed 1 night in Nov 2024