Hilton Garden Inn Ottawa Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Lobby
Breakfast, lunch, dinner served; international cuisine
Exterior
Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • Rideau Canal
    ‪5 min drive‬
  • Rideau Carleton Raceway
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Evolution, Deluxe Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Evolution, Suite, 1 Bedroom

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Evolution Conference)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Evolution, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Evolution, Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Evolution, Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in Gloucester
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Ottawa Airport provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Garden Inn Ottawa Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1123 out of 1950 reviews" "
Rating 8 - Good. 519 out of 1950 reviews" "
Rating 6 - Okay. 156 out of 1950 reviews" "
Rating 4 - Poor. 85 out of 1950 reviews" "
Rating 2 - Terrible. 67 out of 1950 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Business traveler
Liked: Staff & service, property conditions & facilities
Great location and excellent bed, just not a lot of places to go for food.
Stayed 1 night in Oct 2024

6/10 Okay

Indira Herrera

Disliked: Staff & service
I did not like the staff at the front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 great nights at the Hilton
I was very impressed with its cleanliness I had even asked if it was a newer hotel . Staff was helpful I will return for sure
Stayed 2 nights in Oct 2024

10/10 Excellent

Tsitsidzashe

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and options for travelling with pets !
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near airport
Stayed 1 night in Oct 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

Mikel

Traveled with group
Room was large and clean Liked shuttle service to airport
Stayed 3 nights in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Sam at the bar is the best!
Stayed 1 night in Oct 2024

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room service was a paper bag.. bad choices over the last couple years
Stayed 1 night in Oct 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Oct 2024

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was really close to the airport which was great. But there were no dining options , no vending machines.
Stayed 1 night in Oct 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient locarion, east action. Restaurant quality. Pool onsite
Stayed 2 nights in Oct 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at the front desk and restaurant. Within walking distance of the airplane viewing area. The only bad thing is the TV in my room didn't work, but everything else is good. You can hear the airplanes coming and going so if you're a very light sleeper that might bother you, but I actually found the sound relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zmarai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was so rude
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Tibor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around experience. Plan to come again next time especially with such a good value for money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
This hotel is nice with rooms that are spacious and comfortable. Highly recommended if you are on a budget.
Stayed 1 night in Oct 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was seamless and easy. We were able to check in early and the cleaning lady assisted us with the coffee machine and how to use it even though she was very busy.
Stayed 1 night in Oct 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was huge, also had very large ceilings.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, they were super considerate and helpful! Would totally recommend,lovely experience
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good. The bathrooms can Improve, The bedspread and the pillowcases should be Well, dry clean. The tub wasn’t well clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
All well except minimal menu
Stayed 1 night in Sep 2024