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Hampton Inn & Suites Ottawa West

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Indoor pool
Exterior
In-room safe, desk, free WiFi, bed sheets
Free daily buffet breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Queensway Carleton Hospital
    ‪8 min drive‬
  • Rideau Canal
    ‪8 min drive‬
  • Nepean Sportsplex
    ‪9 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Ottawa West

Hotel in Nepean
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Ottawa West features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Ottawa West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews" "
Rating 8 - Good. 230 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Tout était parfait sauf pour le bruit que l'air climatisée faisait. Difficile de dormir avec ce bruit.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Super nice staff
Stayed 1 night in Oct 2024

8/10 Good

Roger

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Lovely time there! Excellent pool andvgym. Great breakfast. Price was right. I will return
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for passing through
Although out from the city, it was easy in and out, close to Costco gas, clean, inexpensive, with a great breakfast
Stayed 1 night in Oct 2024

4/10 Poor

Marvin L

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfriendly check in clerk who was hard to understand and very short with his interaction with check in guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Luba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, shopping center across the street, easy and free parking. The room was clean and very nice.
Stayed 1 night in Sep 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 1 night in Sep 2024

2/10 Terrible

Eteyeh

Check in To let 3:45 pm
Stayed 1 night in Sep 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean the continental breakfast was very delicious and close to anything you need around the area
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is obviously new and built on the outskirts of town and quite easy to findl The grounds belonging to the hotel itself is clean but the surrounding grassy areas need some attention (cutting of the vegetation). The hotel has a small indoor pool, a good size eating area (not quite a dining room), a clean lobby and small retail section. The room was a good size with comfortable beds although a bit high off the ground. The bathroom was clean and well equipped. There was a mini fridge but no water - is it not normal to have a few bottles of water available in the room? There was a microwave which we didn't use and a good sized tv but there was no Netflix or Prime Video, just cable. Thank you Hampton Inn for a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Celina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and beds are comfortable. Just a small suggestion - the beds are very high and it is quite challenging to get into the bed for a senior or a shorter person.
Stayed 3 nights in Sep 2024

6/10 Okay

Tom

Stayed 4 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are lovely, bed perfect, tv perfect, bathroom clean and lovely. Great hotel room. Thanks.
Stayed 1 night in Sep 2024

10/10 Excellent

Jody

Stayed 3 nights in Sep 2024

8/10 Good

Spencer

Liked: Cleanliness, property conditions & facilities
Large rooms, clean, comfy bed
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was friendly when we arrived. We were able to get early check in which was very helpful. Room was amazing, spacious and very clean! Would definitely go back!
Stayed 1 night in Sep 2024

8/10 Good

Wayne, Welland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room on the second floor above the banquet hall. There was a wedding in the hall on our first night and we were able to hear the music until the wedding ended. It made it very difficult to sleep.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Stayed 1 night in Aug 2024

8/10 Good

Rachid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
The room was clean and staff was good but the bathroom door had no lock? The bathroom door is a sliding door with no seal so anyone in the room can hear anything in the bathroom not to mention there was no switch for a bathroom fan. The view from the window was an ugly lot. Breakfast was dry and eggs and sausage not tasty.
Stayed 1 night in Sep 2024

10/10 Excellent

Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Super Hotel. Seems new. Only ick is the AC. It kept turning on and then off, so spent the night either freezing or boiling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Spotless, lovely shower, super comfortable bed. Huge windows in a pretty private area set back from the highway but easy to find. The stay was ideal. Breakfast even had a waffle maker. I did have issues at check in with the reservation having a different room type then what I had booked but they honored the confirmation and switched me to the room I had booked. This wasn't helped by the people ahead of me having their corporate card not work and insisting on resolving it right at the desk - but back up front desk staff would have saved the 15 minutes I waited for them.
Stayed 1 night in Sep 2024