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Hampton Inn & Suites Ottawa West

2.5 star property

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Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | 1 bedroom, in-room safe, desk, free WiFi
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Walter Baker Sports Centre
    ‪4 min drive‬
  • Nepean Sportsplex
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪15 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(68 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | 1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

8.6 out of 10
Excellent
(23 reviews)
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(39 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Ottawa West

Hotel in Nepean
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Ottawa West features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Ottawa West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francesco, Gilmour

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and well designed rooms. Parking lot could be a bit bigger, but all and all it was a fantastic hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Comfortable bed, great water pressure in shower. Black out blinds were awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

HOGBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carl and Patricia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
They would not honor the suite we booked and would only give us a tiny disability room with a bed so high we could not get in. After an hour or more at the front desk with the guy taking his sweet ass time to figure out a room with a bed we could get into we ended up with 2 queens and a tub I could not get into. We booked a suite that was to have a couch so I didn't have to sit on my scooter all night. It only had one chair and we had to beg for another which wasn't given to us until the second day. When I spoke to the manager about not getting the suite he told me they didn't have suites! It is right in their name! What he thinks we are stupid? Would not bend on giving us the proper suite that we booked. The hot breakfast was only warm not hot with the exact same items every morning. We will never stay here again! Really bad memories to carry with us for our 40th anniversary! Thanks Hampton Inn and SUITES Ottawa west.
Stayed 3 nights in Mar 2025

10/10 Excellent

Everett

Business traveler
Liked: Cleanliness, amenities
Great property and great service.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home.

It was our second time staying here and we were not disappointed. It makes a great home away from home.
Stayed 2 nights in Mar 2025

2/10 Terrible

Breeanna

Stayed 1 night in Mar 2025

10/10 Excellent

Krystyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like the hotel was brand new or only a couple years old
Stayed 1 night in Mar 2025

2/10 Terrible

Jean Francois

The hôtel charged my room on my crédit card even thought I had paid here. And no one answers when I call the hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Mar 2025

10/10 Excellent

dahua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay

8/10 Good

Yoko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Saneesh

Liked: Cleanliness, property conditions & facilities
Recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean friendly
Stayed 1 night in Mar 2025

10/10 Excellent

angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was nice and simple, the building looks new. Our room is spacious clean and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Clean hotel, very nice accommodations. Check in was efficient but not overly friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Mara

Stayed 2 nights in Feb 2025

10/10 Excellent

Luigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night family stay

3 night family stay, very clean, nice staff and good breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity of restaurants and stores
Stayed 1 night in Mar 2025