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Courtyard by Marriott Downtown Ottawa

3.0 star property

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Photo gallery for Courtyard by Marriott Downtown Ottawa

Indoor pool
Reception
Property amenity
Point of interest
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • University of Ottawa
    ‪3 min walk‬
  • Byward Market Square
    ‪3 min walk‬
  • Parliament Hill
    ‪10 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Downtown Ottawa

3-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Courtyard by Marriott Downtown Ottawa provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This eco-certified hotel also offers multilingual staff, gift shops/newsstands, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Courtyard by Marriott Downtown Ottawa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Bistro - This bistro serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
  • Self parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Downtown Ottawa
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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1076 reviews
Rating 8 - Good. 304 out of 1076 reviews
Rating 6 - Okay. 71 out of 1076 reviews
Rating 4 - Poor. 37 out of 1076 reviews
Rating 2 - Terrible. 20 out of 1076 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc-Antoine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located and the staff are very helpful.
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family stay

The room was clean and comfortable. The pool was a great temperature and the smaller kiddie pool was nice for our younger kids. The location is great - walking distance to lots of attractions, restaurants, and shopping. The staff were friendly and helpful. We would definitely stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic customer service!!

The customer service was excellent! The front desk changed our room after the first night without any hassle at all. (Our first room faced a street that was quite noisy throughout the night). When I had an issue operating the Keurig machine in the room, they offered me a very well-made coffee from the bar. They even extended our parking by an hour on the day we left. This hotel is in a great location, offers a clean room with comfortable beds, and above all, fantastic customer service!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 2 nights in Dec 2024

6/10 Okay

Lindsay

Traveled with family
Liked: Amenities
Staff were fine. Check in was a little convoluted, but we figured it out. I knew I needed to pay for parking, but the 35$ a day was unreasonable considering the private parking lot next door was almost half the cost. Had I known how inflated their parking prices were, I would’ve went elsewhere. Construction was SO loud and it started stupid early and went super late. I also wish I’d know about that. Pool was ok. One of the better pools I’ve seen on this vacation, but that isn’t saying much. Location was perfect. Right next to Byward Market and walking distance to both the university and parliament.
Stayed 2 nights in Mar 2025

8/10 Good

Carlo

Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and clean. Breakfast is also good
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Stayed 1 night in Mar 2025

10/10 Excellent

Harjeet

Stayed 2 nights in Feb 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location but this time our stay was noisy as there was construction going on nearby (one block away) and they were working weekdays and weekends. Although there was a sign about it in the elevator, it would have been nice to know about this beforehand.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff - late night arrival
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great. room was nice
Stayed 2 nights in Feb 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I would change is the closet for coats and sink aren’t separated by an additional door for the bathroom. Overall a wonderful stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and friendly staff. Great location too.
Stayed 1 night in Feb 2025

8/10 Good

Xinrui

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in downtown Ottawa, but a little noisy in the night
Stayed 1 night in Dec 2024

8/10 Good

Robert, Terrace Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just the tunnel construction was a bit noisy. Room was fine pool was nice and warm. No hot tub though.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always for my kods and I .
Stayed 2 nights in Feb 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd Time there
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great pool!

The staff are amazing! My kids loved the full sized 8' deep pool as well. Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

joseph g.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at the Marriott Downtown. I highly recommend it.
Stayed 4 nights in Feb 2025

10/10 Excellent

joseph g.

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property, with the exception of breakfast not included. But many walkable places to get breakfast and all meals. Very close to ByWard market. The staff was friendly. Rideau canal was close by for skating.
Stayed 1 night in Feb 2025

4/10 Poor

Bryan, Dollard Des Ormeaux

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is NOt up to Marriott standards, quite dated and not up scale at all.
Stayed 2 nights in Feb 2025