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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillowtop beds, individually decorated
Exterior
Lobby
Exterior
Premium bedding, pillowtop beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪3 min drive‬
  • Bell Sensplex
    ‪4 min drive‬
  • Canadian Tire Centre
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillowtop beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillowtop beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillowtop beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Hotel in Kanata
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 377 square feet (35 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn Ottawa West Kanata is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We were there for the Bruce Springsteen concert. The service was great! Our room was clean and the beds were comfortable. They accommodated us with an earlier check in which we appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Ailsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived the room smelled a lot like smoke even though I booked a non-smoking room. All it took was one call to the front desk and they sent someone up right away to do a deep clean. I appreciated their quick response and the room smelled fine after. The beds were comfortable and the continental breakfast was good.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Modern.
Nice modern room. Updated main floor with walk out patio. Close to the concert venue and bus provided. The front desk staff where great and even set up an airport cab for us. King size bed. You’ll hear road noise as with most hotels.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Neigeline

Liked: Staff & service, property conditions & facilities
O
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot.
Stayed 1 night in Nov 2024

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Chukwuma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whatvi like is the location and the quietness
Stayed 1 night in Nov 2024

2/10 Terrible

Moyra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Unsupervised minors were not only playing hockey in the halls but were noisy, running, yelling, shouting while their parents were partying downstairs. Repeated requests to the desk resulted in the attendant just suggesting it wasn’t as bad as it was and we should go down and talk to the parents. This hotel doesn’t seem to have a policy about unsupervised minors? Isn’t this a safety issue? I certainly wouldn’t be allowed to leave a barking dog in my room never mind running around the halls. Terrible stay!
Stayed 2 nights in Oct 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hana

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it will surely come back
Stayed 4 nights in Nov 2024

10/10 Excellent

Ernest

Good hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 3 nights in Oct 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness…
Stayed 1 night in Oct 2024

8/10 Good

Daisy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lots of green area to walk the dogs, friendly staff and lots of good food selection in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The room looked and felt clean. The staff were kind and helpful. I slept very well. Bed was comfortable. I will definitely be coming back.
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean inside and outside. The staff where friendly. Free parking and free breakfast was an added bonus.
Stayed 1 night in Oct 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking for rooms on 2nd floor. Beds very hard. Good otherwise
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and clean
Stayed 1 night in Oct 2024

8/10 Good

Kermit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again, facilities and staff are good.
Facilities and staff are good. I'd stay again
Stayed 1 night in Oct 2024

10/10 Excellent

HEIDI

Traveled with partner
Liked: Cleanliness, staff & service, amenities
COMFY BED AND STAFF WAS VERY FRIENDLY - ROOM WAS QUIET
Stayed 1 night in Oct 2024