Comfort Inn Ottawa West Kanata

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillowtop beds, individually decorated
Exterior
Exterior
Lobby
Premium bedding, pillowtop beds, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪3 min drive‬
  • Bell Sensplex
    ‪4 min drive‬
  • Canadian Tire Centre
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

Room, 1 king bed Non-Smoking (2nd floor)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Hotel in Kanata
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 377 square feet (35 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn Ottawa West Kanata is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1005 reviews" "
Rating 8 - Good. 324 out of 1005 reviews" "
Rating 6 - Okay. 106 out of 1005 reviews" "
Rating 4 - Poor. 61 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and clean
Stayed 1 night in Oct 2024

8/10 Good

Kermit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again, facilities and staff are good.
Facilities and staff are good. I'd stay again
Stayed 1 night in Oct 2024

10/10 Excellent

HEIDI

Traveled with partner
Liked: Cleanliness, staff & service, amenities
COMFY BED AND STAFF WAS VERY FRIENDLY - ROOM WAS QUIET
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was neat and tidy. The staff were all friendly and professional, and accommodating. The continental breakfast was actually much better than expected, with more options than what I'm normally given. And the location of the place was beautiful
Stayed 3 nights in Oct 2024

8/10 Good

Larry

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room smelled a bit like smoke. No whole wheat bread
Stayed 2 nights in Oct 2024

8/10 Good

Marc

Disliked: Property conditions & facilities
Damaged items in room
Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is an economical place for anyone who just needs a bed, no matter how bad to sleep in for a night. This is in no way a place for anyone used to staying in 4 or 5 star hotels. It is dirty feeling and noisy due to the location near the freeway. I would absolutely not recommend this place for anything other than the very helpful and courteous staff.
Stayed 1 night in Sep 2024

8/10 Good

Safia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

6/10 Okay

Glenn, Parksville

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Over priced for a hotel this far from the city. This facility has bus loads of tourists that fill it up. Great for them, but very busy . Breakfast room was a mess and for what you pay, the food was very mediocre
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast & rooms were very clean pillows & bed was very comfy
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olay
Stayed 3 nights in Sep 2024

2/10 Terrible

Alessia

Disliked: Cleanliness, staff & service, property conditions & facilities
bad
sink was clogged 2 lights out of 4 were not working mold in shower
Stayed 2 nights in Sep 2024

6/10 Okay

Liam

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great staff, unattractive room odour, broken gym
Really great and helpful staff at the front desk. I arrived on business in a Tuesday and for some reason the hotel (and hotels in the area) was completely full. The morning breakfast was packed and difficult to access food without someone reaching over or rubbing against you. Upon entrance in the room there was a smoky, dirty kind-of odour. The gym was very poor. The treadmill randomly stopped mid run - I can foresee this being very dangerous where knee stability is an issue. The stair stepper also did not work. Apart from these machines the only other cardio is a upright bike, that seemed to work.
Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. From the facilities to the staff
Stayed 1 night in Sep 2024

2/10 Terrible

Ashley

Traveled with partner
The air conditioning was broke, the room smell was terrible and the cleaning even worse
Stayed 1 night in Sep 2024

4/10 Poor

Gilles

Traveled with family
Breakfast was a disaster. Competing with 2 bus loads of guests. There should be a separate breakfast dining area for travelers. Travelled with a 90 year old, who, unfortunately wasn’t able to have breakfast as the crowds in the dining room were overwhelming. Disaster!!
Stayed 1 night in Sep 2024

10/10 Excellent

Somayeh

Stayed 1 night in Sep 2024

8/10 Good

Minnelly Anjuleth

Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024

6/10 Okay

Bruce

Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Basic accommodations. Decent for the cost. Expectations met.
Stayed 1 night in Aug 2024

4/10 Poor

Ginette, Sault Ste Marie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Azam, BRAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024