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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Exterior
Lobby
Point of interest
Egyptian cotton sheets, premium bedding, pillowtop beds
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
$134
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, 2nd floor, Non Smoking

Room, 2 Double Beds, 2nd floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, 2nd floor, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, 1st Floor, Non Smoking

Room, 2 Queen Beds, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa East

Hotel in Gloucester
A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Ottawa East is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveler
Disliked: Staff & service, amenities
Decent but awkward to access and the hotel hallways were crazy hot
Stayed 1 night in Jun 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel felt and looked a little worn down but otherwise a comfortable stay. Breakfast was very good. Hot and cold items. Room was very clean but a little dated. Bed super comfy and lots of pillows.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yvonel

Stayed 3 nights in May 2025

2/10 Terrible

Malia

Traveled with family and small children
Disliked: Amenities
I reserved my room two months ago to drive 3.5 hrs and get there for them to tell me they gave our room to someone else. Instead of two queen beds for 4 guests, we ended up with a king and a pull out sofa. It took over a half an hour to figure out this mess with two tired children. The only thing they could do was give us $30 off. The complimentary breakfast was absolutely terrible. The waffle mix was sour, they brought the potatoes and Mystery meat out of the fridge and put them in the warmers, the cheese omelets were frozen in the middle. Needless to say we left hungry. Do not recommend if you expect more.
Not sure what this was but the potatoes weren't even cooked
Stayed 1 night in May 2025

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Just slow/unorganized check in. 30 mins approx to check in
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2025

2/10 Terrible

Summer

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience from the beginning… Requested 2 cribs, as they state the have them available, and was the main reason we chose this hotel, we did not receive any cribs, all we got was 1 broken pack n play, with no mattress, I was offer extra comforters to place in the pack n play, when I said this was unacceptable as it would not be a safe sleeping arrangement for my infant, only then did they offer a brand new replacement. Still only one, so we had to figure out another sleeping arrangement for my toddler. The extra towels under the sink are soaking wet, there is soap grime on the shower bar, the air coming from the bathroom ceiling fan smells faintly of cigarettes, all around bad experience, especially for an almost 300$ one night stay
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Very Pleasant Stay

The place is so ideal for our trip, and for out kitty pet. The room was clean, and the staff are so friendly. This was our second stay. And we definitely are coming back for our next trip. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Swannie

Stayed 1 night in May 2025

10/10 Excellent

Indranil

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for location to where we had to go. A Lone Star pub within walking distance with great service.
Stayed 2 nights in May 2025

8/10 Good

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Grace

Breakfast was ok but sausage was not good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay at this hotel ! So scary !
Stayed 1 night in May 2025

2/10 Terrible

David, Bracebridge

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing check in. Just one person on front desk for check in. Queue of six parties waiting to check in. Hallways cluttered with housekeeping carts during our entire stay. Breakfast was miserable. Will book elsewhere when next in Ottawa.
Stayed 1 night in May 2025

10/10 Excellent

Emmanuella

Stayed 2 nights in May 2025

10/10 Excellent

Sibi

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

6/10 Okay

Jacob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ants
Stayed 1 night in May 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location for being central to a lot of areas. Staff was very courteous. Looks like they are in mid renovation mode and trying to spruce up outdoor area.
Stayed 6 nights in Apr 2025