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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds
Food and drink
Point of interest
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • St. Laurent Centre
    ‪7 min walk‬
  • University of Ottawa
    ‪3 min drive‬
  • The Ottawa Hospital General Campus
    ‪6 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Double Beds, 2nd floor, Non Smoking

Room, 2 Double Beds, 2nd floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, 2nd floor, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, 1st Floor, Non Smoking

Room, 2 Queen Beds, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, 1st Floor, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Welcominns Hotel Ottawa

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1497)
The price is $119
per night
$141 total
includes taxes & fees
Mar 3 - Mar 4
Welcominns Hotel Ottawa

About this property

Comfort Inn Ottawa East

Hotel in Gloucester
A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Ottawa East is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bum hanging out by the dumpster in back.
Stayed 4 nights in Nov 2024

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Mediocre at best
Stayed 1 night in Nov 2024

2/10 Terrible

Alyssa

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend. Felt very unsafe. We checked and in right back out.
Stayed 1 night in Nov 2024

4/10 Poor

Mohamad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Danny

Traveled with partner
Liked: Staff & service
The area is dilapidated and lonely and gives one an unsafe feeling
Stayed 2 nights in Nov 2024

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
One comment is that the breakfast makes use of commercially compostable products but the facility does not offer any way to dispose of these other than the garbage bin and there is no recycling bin with either.
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Slow check in. Hotel layout is dumb for walking long distances. Key pad on other doors didn’t work. Hotel room door hard to open
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Traveled with family
.
Stayed 1 night in Oct 2024

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Comes as advertised, no bad surprises.
Stayed 1 night in Oct 2024

8/10 Good

Bora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maigualida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the hotel as it was a last minute booking with only a few rooms available. The cost was reasonable, the ground floor room looked recently refreshed, was clean and the bed was good enough for a very fussy sleeper. My only ‘complaint’ (if you care) would be the quality of the coffee. I would definitely encourage an upgrade. If needed we would surely book again.
Stayed 2 nights in Sep 2024

8/10 Good

Emma doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Haren

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time is more than one hour and receptionist work too slow. Not happy with their services.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning staff were very attentive and pleasant.
Stayed 2 nights in Sep 2024

2/10 Terrible

Caleb

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been so disgusted by a hotel in my life. The front desk people today when we checked out were rude, they advertise that the rooms are sound proof, which they aren't at all, we could hear the people in the room beside us most of the night which kept me awake, they didn't clean our room or make our bed, didn't give us clean towels, there was no soap in the shower, and the room that was supposed to be smoke free stunk like Marijuana smoke. Will never stay here again. Extremely disappointed
Stayed 2 nights in Sep 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It’s nice decent hotel , I like that fact that it has lot of USB for the room
Stayed 1 night in Sep 2024

4/10 Poor

Zhenghao

Disliked: Property conditions & facilities
No elevator in the hotel
Stayed 1 night in Sep 2024

8/10 Good

Kenny

Stayed 2 nights in Sep 2024