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Brookstreet

4.5 star property

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Photo gallery for Brookstreet

Property entrance
Terrace/patio
Fountain
Ice skating
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

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Map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Golf View

  • 474 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Brookstreet

4.5-star hotel in Kanata
This smoke-free hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Brookstreet features a golf course and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 27986 square feet (2600 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a health club, and a hot tub. Onsite parking is available (surcharge), along with a car charging station.

Brookstreet is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:30 AM and 1:00 PM.
Perspectives Restaurant - Overlooking the golf course, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Perspectives Restaurant

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pickleball
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 27,986 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel great customers services
Stayed 5 nights in Dec 2024

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to The Canadian Tire Centre
Stayed 4 nights in Dec 2024

10/10 Excellent

Lysa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive to every guest detail. Each interaction with staff was to make sure our stay was to our satisfaction. Great hotel excellent staff.
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
While I understand it was New Years Eve, there was simply no excuse to have 15 teenagers screaming their lungs out in the hallway for hours until 3:00 am in the morning. The hotel staff did not seem to have any control of the situation despite numerous people complaining.
Stayed 1 night in Dec 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice room. Bed was comfortable only issue we had was keys not working but one of the staff who was not working the desk came and helped us despite crowds of people trying to check in
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Stayed 3 nights in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed one night to enjoy one of the junior hockey games. Hotel was very clean and comfortable and was conveniently located.
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Stayed 2 nights in Dec 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service, clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Chantelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property
Stayed 1 night in Dec 2024

10/10 Excellent

WILLIAM

Traveled with family
Liked: Amenities
Very nice inside
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seeing the nhl players was great. Charging me to take a bus a little much should be apart of the service for using the hotel had I know that probably would have picked hotel closer to the rink
Stayed 1 night in Dec 2024

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Brookfield
We have stayed at the hotel many times. Nicely surprised by the updated rooms! Clean, spacious, and comfortable. We have tried a few other hotels but always come back to Brookfield.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cable went out a few times during the Canada World Juniors
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the brookstreet is always are go to hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Scott

Not fun taking a cold shower in December. No hot water for a “4 star…” hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is excellent.
Stayed 2 nights in Dec 2024

8/10 Good

Veronique

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024