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Best Western Plus Ottawa City Centre

3.0 star property

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Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Fridge, microwave, coffee/tea maker
Lobby
Reception
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
$142
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Ottawa Hospital Civic Campus
    โ€ช15 min walkโ€ฌ
  • Carleton University
    โ€ช5 min driveโ€ฌ
  • Parliament Hill
    โ€ช6 min driveโ€ฌ
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    โ€ช15 min driveโ€ฌ

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(104 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(19 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(57 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(26 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(6 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.4 out of 10
Exceptional
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Best Western Plus Ottawa City Centre

Hotel in Civic Hospital - Experimental Farm - Central Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a seasonal outdoor pool.
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Ottawa City Centre features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1195 square feet (111 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Ottawa City Centre is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and noon on weekdays.
Best Western Plus Ottawa City Centre has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 20 to September 02

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1069 reviews
Rating 8 - Good. 309 out of 1069 reviews
Rating 6 - Okay. 102 out of 1069 reviews
Rating 4 - Poor. 39 out of 1069 reviews
Rating 2 - Terrible. 45 out of 1069 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Traveled with partner
Pool was out of service โ˜น๏ธ
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Aurora

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
An ok spot. Quite dated overall.
Stayed 4 nights in May 2025

6/10 Okay

Stephen

Stayed 2 nights in May 2025

10/10 Excellent

Rui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and clean
Stayed 1 night in May 2025

8/10 Good

Kesha

Business traveler
Liked: Cleanliness, property conditions & facilities
Property was okay for a short stay.
Stayed 3 nights in May 2025

8/10 Good

Lyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a plus
Stayed 2 nights in May 2025

6/10 Okay

Cory, Mcgaheysville

Stayed 3 nights in May 2025

4/10 Poor

Mehanni

Stayed 1 night in May 2025

8/10 Good

Deanna

Stayed 3 nights in May 2025

6/10 Okay

Vaibhav

Traveled with family
Liked: Property conditions & facilities, room comfort
Stay was okay, did not enjoy the experience. Too much "green" & "eco-friendliness" ruins the experience.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very positive experience from the moment we arrived. The front desk staff were friendly and helpful. I had pre-arranged for mobility devices in the bathroom for my mum and they were installed when we arrived. The restaurant staff were extremely friendly and the food was great!
Stayed 5 nights in May 2025

10/10 Excellent

Marsha, Markham

Liked: Cleanliness, property conditions & facilities
Room and hotel updated,staff were very helpful,restaurant was good value.
Stayed 4 nights in May 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. One towel in the hotel reminded me that it isnโ€™t a bad idea to walk with your own towels. Other than that, everything was fine. I would recommend this property.
Stayed 3 nights in May 2025

6/10 Okay

Athema

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff were less than courteous.
Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
๋ฐฉ์€ ๊นจ๋—ํ–ฟ๊ณ  ์ฒดํฌ์ธ ๋„์™€์ฃผ๋Š” ์ง์›์€ ์นœ์ ˆํ–ˆ์–ด์š” ์ง€ํ•˜ ์‹๋‹น์—์„œ๋Š” ํ•ฉ๋ฆฌ์ ์ธ ๊ฐ€๊ฒฉ์— ๋ง›์žˆ๋Š” ์‹์‚ฌ๋ฅผ ์ฆ๊ธธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค
Stayed 1 night in May 2025

8/10 Good

Peter, Lower Sackville

Stayed 3 nights in May 2025

6/10 Okay

Ginette

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Hung Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Adaora

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Wafa

Stayed 3 nights in May 2025

8/10 Good

WARREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2025

6/10 Okay

mehrdad

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room. Good breakfast.
Stayed 2 nights in May 2025