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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Reception
Reception
Bar (on property)
Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Parliament Hill
    ‪8 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Byward Market Square
    ‪13 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk

Romantic Luxury Suite

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory foam beds, in-room safe, desk

Majestic King Room

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite | Premium bedding, memory foam beds, in-room safe, desk

Spacious Corner Suite

  • 304 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room | Premium bedding, memory foam beds, in-room safe, desk

Cozy Family Double Room

  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room | Premium bedding, memory foam beds, in-room safe, desk

Intimate Queen Room

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arc The Hotel

Hotel in Downtown Ottawa
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arc The Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1030 reviews
Rating 8 - Good. 298 out of 1030 reviews
Rating 6 - Okay. 146 out of 1030 reviews
Rating 4 - Poor. 64 out of 1030 reviews
Rating 2 - Terrible. 35 out of 1030 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay- exceptional staff and cleanliness. Comfiest beds ever!
Stayed 2 nights in Feb 2025

6/10 Okay

DILIP

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Snow maintenance around the hotel was not good and unsafe. Online check in is unsecured as the hotel does not provide completed status communication record of the check in status to the client.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only complaint was the restaurant was understaffed. We requested coffee and a menu. We got 2 empty coffee cups and no menu. After 20 minutes, we decided to head out and eat elsewhere. Had we at least gotten coffee. We would have stayed.
Stayed 2 nights in Feb 2025

6/10 Okay

Mariko

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location and staffs were good, but the room was not as good as we expected. The heater right next to the bed was very loud when it was working (it was cold without it as the bed was right by the window), so my husband and I woke up several times during the night. Shower was also weak and not hot even at a maximum temp.
Stayed 1 night in Feb 2025

10/10 Excellent

Blake

Traveled with family
Convenient parking
Stayed 1 night in Feb 2025

10/10 Excellent

Bisola

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and also love the lounge area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here. Shoutout to Kevin at the front desk; super helpful! Felt very safe here; they lock the front doors at night and you just have to ring the doorbell to be let in. One cleanliness concern: I found some hair on one of the towels in my room!
Stayed 2 nights in Feb 2025

2/10 Terrible

Andrei, Toronto

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not what I was expected for this price. Room was dirty starting from the main area ( where I found multiple women’s hair clip which means that room wasn’t cleaned at all. You can not miss them in the middle of the room), ending with mirror in the shower where I saw hand prints and water streaks from cloth. I have photos of all this issues. Also, noise from the air condition was terrible I could not sleep all night, the sound was very very loud and it was working every 20 minutes. We were lucky that we stayed only for one night, I will never come back to this hotel in the future and will not recommend it to anyone. Also, coffee in the restaurant for 5$ bucks small cup was like I gas station coffee for 1$. I strongly suggest to do smth with the condition of the hotel or at least change price to smth reasonable, not 260$ per night
Stayed 1 night in Feb 2025

2/10 Terrible

Brittany

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The lobby area smelt like sewage and they required us to pay a booking fee for using expedia upon check out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Xuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly. Room is clean. Parking entrance is little bit tricky but overall it’s a nice place to stay if you’re visiting. Walking distance to nearby attractions.
Stayed 1 night in Feb 2025

6/10 Okay

Anthony

Stayed 1 night in Feb 2025

6/10 Okay

dion

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Joey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying for parking that was not on site was a disappointment and inconvenient. Services available including connecting to the TV via HDMI were supposed to be included but weren't actually available
Stayed 2 nights in Feb 2025

8/10 Good

Lovisa

Traveled with partner
Lack of parking in the back. The staff at the front desk was excellent, the staff at the restaurant need more training. The bed was very comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Moeen ud

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

8/10 Good

Reagyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality the staff was great
Stayed 1 night in Feb 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
The parking garage you had to walk down an alley, although well lit, very secluded. Otherwise, was happy with my stayb
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in staff were great. Nice water in lobby. Mattress was soft. Low water pressure. Towels were not soft. Bathroom did not have enough shower soaps. No pen in room. Front door broken to hotel. Cannot beat location and price combination. Plain simple option to the other high ends in the area. Probably will not stay again solely as I want to be a little spoiled when I go away. Nothing overall with the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Traveled with family
Great location. Front desk very friendly and great service. Signage for parking garage could be improved.. easy to miss. Should also have a mirror for safety as you approach the sidewalk/road. Hot water was really just like warm for showers. Bathroom floor was freezing! Otherwise rooms were very well equipped though small. Good value
Stayed 2 nights in Jan 2025

10/10 Excellent

felix

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024