A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Arc The Hotel is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Languages
English, French
Property amenities
Parking and transportation
Height restrictions apply for onsite parking
Secured self parking on site (CAD 25 per day; includes in/out privileges)
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
A bar/lounge
A restaurant
Restaurants on site
ARC Restaurant & Lounge
Family friendly
In-room crib
Conveniences
24-hour front desk
ATM
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
3 meeting rooms
Conference center
Outdoors
Vegetable garden
Accessibility
Elevator
More
1 building
100% renewable energy
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2001
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free crib
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Room service
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
Fitness center access
Housekeeping
Internet access
Phone calls
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
Secured self parking fee: CAD 25 per day (in/out privileges)
Pet fee: CAD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: CAD 100.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa
Arc The Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a great stay here. Shoutout to Kevin at the front desk; super helpful!
Felt very safe here; they lock the front doors at night and you just have to ring the doorbell to be let in.
One cleanliness concern: I found some hair on one of the towels in my room!
Definitely not what I was expected for this price. Room was dirty starting from the main area ( where I found multiple women’s hair clip which means that room wasn’t cleaned at all. You can not miss them in the middle of the room), ending with mirror in the shower where I saw hand prints and water streaks from cloth. I have photos of all this issues. Also, noise from the air condition was terrible I could not sleep all night, the sound was very very loud and it was working every 20 minutes. We were lucky that we stayed only for one night, I will never come back to this hotel in the future and will not recommend it to anyone. Also, coffee in the restaurant for 5$ bucks small cup was like I gas station coffee for 1$.
I strongly suggest to do smth with the condition of the hotel or at least change price to smth reasonable, not 260$ per night
Andrei
Stayed 1 night in Feb 2025
2/10 Terrible
Brittany
Business traveler
Feb 13, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
The lobby area smelt like sewage and they required us to pay a booking fee for using expedia upon check out.
Staff are very nice and friendly. Room is clean. Parking entrance is little bit tricky but overall it’s a nice place to stay if you’re visiting. Walking distance to nearby attractions.
Paying for parking that was not on site was a disappointment and inconvenient. Services available including connecting to the TV via HDMI were supposed to be included but weren't actually available
Joey
Stayed 2 nights in Feb 2025
8/10 Good
Lovisa
Traveled with partner
Feb 9, 2025
Lack of parking in the back. The staff at the front desk was excellent, the staff at the restaurant need more training. The bed was very comfortable
The parking garage you had to walk down an alley, although well lit, very secluded. Otherwise, was happy with my stayb
Mohamed
Stayed 1 night in Feb 2025
6/10 Okay
Lisa
Traveled with partner
Feb 2, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in staff were great. Nice water in lobby. Mattress was soft. Low water pressure. Towels were not soft. Bathroom did not have enough shower soaps. No pen in room. Front door broken to hotel. Cannot beat location and price combination. Plain simple option to the other high ends in the area. Probably will not stay again solely as I want to be a little spoiled when I go away. Nothing overall with the hotel.
Lisa
Stayed 2 nights in Jan 2025
8/10 Good
Katherine
Traveled with family
Feb 2, 2025
Great location. Front desk very friendly and great service. Signage for parking garage could be improved.. easy to miss. Should also have a mirror for safety as you approach the sidewalk/road. Hot water was really just like warm for showers. Bathroom floor was freezing!
Otherwise rooms were very well equipped though small. Good value
No hot water - warm only
Shower had very low flow
Bath filled so slowly was cold when full
Heater was incredibly noisy
Robert
Stayed 3 nights in Jan 2025
8/10 Good
peter
Jan 30, 2025
Liked: Cleanliness, staff & service
The location was convenient. There are plenty of restaurants and attractions within walking distance.
The room was adequate. The bed was comfortable with two types of pillow options--soft and firm.
The body wash and shampoo were suspiciously similar...but smelled nice.
My only complaint is that the hallway, stairwells, elevators, and especially the front entry area smelled off--like a mix of mold and maybe natural gas...I'm not quite sure how else to describe it.
peter
Stayed 4 nights in Jan 2025
4/10 Poor
Hannah
Traveled with partner
Jan 30, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were lovely & the hotel was in a great area but unfortunately we ran into a lot problems during the stay. We didn’t get hot water for 15 mins trying to shower, we could hear everything happening outside the room & beside us which made it difficult for sleep, our room also had a bad carpet job with noticeable missing pieces by the walls. Our wifi throughout our stay also did not work
In regards to parking , staff was very helpful with finding it but definitely a tight squeeze.
Although the staff were positive we wouldn’t stay again due to the little things building up