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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Reception
Bar (on property)
Exterior
Reception
Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Parliament Hill
    ‪8 min walk‬
  • University of Ottawa
    ‪11 min walk‬
  • Byward Market Square
    ‪14 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk

Romantic Luxury Suite

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory foam beds, in-room safe, desk

Majestic King Room

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite | Premium bedding, memory foam beds, in-room safe, desk

Spacious Corner Suite

  • 304 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room | Premium bedding, memory foam beds, in-room safe, desk

Cozy Family Double Room

  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room | Premium bedding, memory foam beds, in-room safe, desk

Intimate Queen Room

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arc The Hotel

Hotel in Downtown Ottawa
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This eco-certified hotel also offers multilingual staff, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arc The Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 460 out of 1008 reviews
Rating 8 - Good. 287 out of 1008 reviews
Rating 6 - Okay. 151 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Erfan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t accept cancelation
I reserved hotel in a wrong date and stay in hotel sooner than my reservation, i asked management to cancel my reservation but they didn’t accept, I asked them 1 week in advance but they didn’t acct
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Stayed 1 night in Sep 2024

10/10 Excellent

Dianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work in the first room. Staff responded immediately and changed our room. Very clean. Staff helpful. Stayed 2 nights. Would highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet and fun stay
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jp

Liked: Cleanliness, staff & service
The location is great, right downtown, but the hotel room is simply inadequate. There was no hot water 2-3 times. I was all ready for a nice bath after a long day of travelling, and there was no hot water! But other times, there was. Plus, the TV is an absolute fail. You have to aim the remote right at the bottom-right of the screen, or it won't work. It got annoying trying to aim the remote all the time! Then, the tv would lose its signal. Geese. It's hard to believe they do business like this. But the location is right downtown, which is why I chose it, so I guess that's why.
Stayed 2 nights in Jan 2025

8/10 Good

Haha

Stayed 1 night in Jan 2025

10/10 Excellent

Mmabatho

Stayed 1 night in Dec 2024

4/10 Poor

Brendan

Traveled with partner
Disliked: Staff & service, amenities
The tv didn't work the entire stay even though I let the front desk know and when I checked in I told the woman at the desk I literally almost got into a car accident 30 seconds before coming into the hotel and the woman wasn't even listening and said "that's nice!"
Stayed 2 nights in Dec 2024

10/10 Excellent

SARAH

Stayed 2 nights in Dec 2024

8/10 Good

Luke

Stayed 1 night in Dec 2024

8/10 Good

milena

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and so helpful. The room was clean and inviting. We did wish there was an option for music on the tv, but all in all great hotel in the downtown core!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, walking distance to Parliament Hill and Rideau Centre.
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Stayed 1 night in Dec 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly A, Peterborough

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very friendly and helpful staff. Rooms are clean. Bathroom is small but clean. Price was very reasonable.
Stayed 1 night in Dec 2024

6/10 Okay

Dixie

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Genevieve

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in a family room for 2 nights (2 adults, 2 children). Pros: - Reasonable price - Clean room Cons: - Very small room, highly uncomfortable for a family of 4 - Lighting is unpleasant and too bright, feels like fluorencent lights - Hot water takes 5-7 minutes to flow in the shower - No crib provided despite requesting it at online check-in - No ramp or automatic door, we needed to pick up the stroller to go up the stairs. - No family-friendly amenities such as a microwave oven in the room - Bathroom door badly adjusted and making noise upon opening and closing (waking up baby) Overall a pretty poor experience, we do not recommend for traveling with kids
Stayed 2 nights in Dec 2024

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Imelda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we got there, we were greeted by a very nice worker there. I needed information on where to park my car, this gentleman got out of his way to guide us to the parking area. He also took our car information and was already at the front desk. I did not get his name. We felt very welcome there. We will be booking again and I’m referring this hotel to our friends and family.
Stayed 1 night in Dec 2024

6/10 Okay

Jianxun

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Front desk staff was very friendly during my night stay.
Stayed 1 night in Dec 2024