A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This eco-certified hotel also offers multilingual staff, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Arc The Hotel is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Languages
English, French
Property amenities
Parking and transportation
Height restrictions apply for onsite parking
Secured self parking on site (CAD 25 per day; includes in/out privileges)
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
A bar/lounge
A restaurant
Restaurants on site
ARC Restaurant & Lounge
Things to do
Bicycle rentals
Family friendly
In-room crib
Conveniences
24-hour front desk
ATM
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
3 meeting rooms
Conference center
Outdoors
Garden
Vegetable garden
Accessibility
Elevator
More
1 building
100% renewable energy
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2001
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free crib
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Room service
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
Fitness center access
Housekeeping
Internet access
Phone calls
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
Secured self parking fee: CAD 25 per day (in/out privileges)
Pet fee: CAD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: CAD 100.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa
Arc The Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were friendly and so helpful. The room was clean and inviting. We did wish there was an option for music on the tv, but all in all great hotel in the downtown core!
We stayed in a family room for 2 nights (2 adults, 2 children).
Pros:
- Reasonable price
- Clean room
Cons:
- Very small room, highly uncomfortable for a family of 4
- Lighting is unpleasant and too bright, feels like fluorencent lights
- Hot water takes 5-7 minutes to flow in the shower
- No crib provided despite requesting it at online check-in
- No ramp or automatic door, we needed to pick up the stroller to go up the stairs.
- No family-friendly amenities such as a microwave oven in the room
- Bathroom door badly adjusted and making noise upon opening and closing (waking up baby)
Overall a pretty poor experience, we do not recommend for traveling with kids
As soon as we got there, we were greeted by a very nice worker there. I needed information on where to park my car, this gentleman got out of his way to guide us to the parking area. He also took our car information and was already at the front desk. I did not get his name. We felt very welcome there. We will be booking again and I’m referring this hotel to our friends and family.
the hotel staff was amazing, but the bar had no drink avalaible. otdered 5 different drink and they were out. and the server did not have her priority asked for the bill waited 20 minutes to get the bill. we were 3 tables in the bar. this was last saturfay