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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
2 bars/lounges, rooftop bar
Front of property - evening/night
Lobby
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    2 min walk
  • Rideau Centre
    4 min walk
  • University of Ottawa
    5 min walk
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    11 min drive

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel in Downtown Ottawa
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 908 out of 1502 reviews" "
Rating 8 - Good. 317 out of 1502 reviews" "
Rating 6 - Okay. 121 out of 1502 reviews" "
Rating 4 - Poor. 80 out of 1502 reviews" "
Rating 2 - Terrible. 76 out of 1502 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is construct occurring right next to the Andaz. Deep excavation is happening and there is constant jack hammering and heavy machinery being used to break up bedrock. The hotel rooms were vibrating and construction occurred 7 days a week, even on weekends beginning at 7am.
Stayed 2 nights in Sep 2024

10/10 Excellent

Youngjoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jaimie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a nice stay with a superb view on OT!
Stayed 3 nights in Sep 2024

10/10 Excellent

Adrienne

Stayed 2 nights in Sep 2024

2/10 Terrible

Kaitlin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Andaz last year around the same time for 3 nights and was really looking forward to being back again this year. We were producing an event at the EY Center and decided to stay at the Andaz (even though its 20 mins away) because of the in room dining, nice rooms and overall amazing experience. Unfortunately it was not at all the same experience. There was no in room dining services for the duration of my stay nor was the restaurant open. The construction was absolutely terrible, ear plugs couldnt possible help. The jackhammering started at 6am, there were large bangs and the rooms were shaking. The housekeeping cleaned my room by took away my bathrobe so I didnt have one for the rest of my stay. All in all it wasn't the experience I was looking forward to and wont be back next year.
Stayed 3 nights in Sep 2024

8/10 Good

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous clean rooms, very modern the design is amazing. Staff were good and the rooms were gorgeous. The rooftop patio is gorgeous but very expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Moheb

Stayed 2 nights in Aug 2024

4/10 Poor

Tareq

Liked: Cleanliness, staff & service
There was crazy construction, my bed was shaking. Everything else was fine, i just wish they had told me it would be noisy at 8 am on a sunday when inwas trying to rest
Stayed 1 night in Sep 2024

4/10 Poor

Lynah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Shannon

Stayed 1 night in Sep 2024

10/10 Excellent

Ainka

Stayed 3 nights in Aug 2024

4/10 Poor

Aldo

Traveled with family
Liked: Staff & service
We were placed in a room adjacent to construction which started before 7am. Not good.
Stayed 1 night in Sep 2024

2/10 Terrible

Mackenzie

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. Loved the complimentary wine after 3. Close to a lot of restaurants and bars. Will stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Halyna

Liked: Staff & service, property conditions & facilities
We are from USA State NJ, great location, to access Parliament Hill, many restaurants and virtually on Byward Market. The staff were kind, nformed last minute that works were ongoing in the street and hotel was affected by noise early in the morning , no parking and no warning of no parking was inconvenient and expensive. The cleanliness was below average. There's no fan in the bathroom. Overall it was a terrible experience and I would avoid this hotel if possible
Stayed 2 nights in Sep 2024

8/10 Good

Isaac

Business traveler
Great location
Stayed 3 nights in Sep 2024

6/10 Okay

Muhammad

Liked: Staff & service, property conditions & facilities
The room was clean but short of some important stuff such as baskets for used towels and they forgot tiding the room as requested
Stayed 1 night in Sep 2024

10/10 Excellent

Dongkyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. The hotel is in a perfect.location and walking distance to many shops, bars, and restaurants
Stayed 2 nights in Sep 2024

4/10 Poor

Olivia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024