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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Breakfast served
Front of property - evening/night
Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel in Downtown Ottawa
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1008 out of 1701 reviews
Rating 8 - Good. 352 out of 1701 reviews
Rating 6 - Okay. 144 out of 1701 reviews
Rating 4 - Poor. 96 out of 1701 reviews
Rating 2 - Terrible. 101 out of 1701 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrianna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HOTEL IS AMAZING and so is the staff. Only trouble was the nearby construction woke us up at 7 am with a pile driver!!! Stay here when construction is finished.
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were extremely polite and professional, room was very clean on arrival. Only negative was the construction going on but thats out of the hotels control so didnt cause me grief. Would stay again and recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, amazing view from the lounge.
Stayed 1 night in Feb 2025

10/10 Excellent

CONGCONG, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and receptions are super professional and friendly
Stayed 2 nights in Feb 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service
The hotel warned about construction noise which was fine. What wasn’t fine is dirty towels and no room cleaning.. we weren’t in the room from 1045am till noon and then again from 230-midnight. Nobody ever did the room..so we never got towels, never had water refills. Additionally the shower didn’t work properly, the shower head couldn’t stand up had to use the rainfall.. which meant gf had to get hair wet.. just not good condition. Hotel is slipping from when they first opened and not on par with any other Andaz property I have stayed at. Unfortunately.
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that is walkable to many shops and restaurants. The rooftop bar/restaurant is very nice as well.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great stay. Our check in was fabulous. We were upgraded to a better room and very happy with it given we were a group of 3 women away for the weekend. There is extremely loud construction going on and the whole hotel vibrates. I wish the hotel would have given me a heads up. It lasted from when we arrived til 7pm at night. So be prepared for that. Otherwise our stay was good. The hotel is close walking to so many restaurants and bars. Theres always something to do. The roof top patio was nice for drinks as well. Overall a good stay. Thanks!
Stayed 1 night in Feb 2025

10/10 Excellent

Lexie

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
There is a big construction project next door. The jack hammer starts at 7:00am, and goes on until 9:00pm. Apparently this is allowed. It is EXTEMELY LOUD!! And makes sitting in the room unbearable, if you’re looking for peace and quiet this is not the place to stay. Had I known this is happening, I would not have picked this hotel! In addition, the rooms could use some refreshing. Seems a bit worn down. Chipped paint, overused towels & robes, some of the lights to working, etc.
Stayed 1 night in Feb 2025

2/10 Terrible

Julieth

Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Beautiful hotel. Clean. Friendly staff at front desk. Little noisy due to construction in the area.
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Construction with warning

There was no warning before I booked this hotel of a construction site that was operational from 7 AM to 6 PM daily. I arrived at Hotel at 5:15 PM and only one of my two rooms is ready for me. I quickly left to go to a hockey game 15 miles away When I arrive back late Saturday night I had to wait a long time for the ballet. I also had a very short sleep as the construction started at 8 AM on Sunday morning. What bothered me was there was no warning before booking. I was told by management the manager would reach out to 2 Me during the day Sunday I never heard back.
Stayed 1 night in Feb 2025

6/10 Okay

Najwa

Disliked: Property conditions & facilities
No parking at the propert!
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Do not book here until the construction is finished. We were unaware of the c9nstruction beside the hotel when booking. It is very loud all day starting very early! The hotel offered us free parking but then charged us for it. They also said a manager would contact us to discuss a discount on the price which never happened. When I called back to speak to a manager after our stay, I left a message and never got a call back. Terrible experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Troy

Traveled with partner
No parking and construction 9:00am Sunday morning not good never stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Nelson

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

InderMohan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

****CONSTRUCTION STARTING AT 7:00AM****

+ Hotel was clean and comfortable. + Nice rooftop bar + voucher for free drink at the bar - VERY LOUD CONSTRUCTION FROM 7:00AM-7:00PM - long check-in - Valet parking takes the car 5 blocks away and takes some time to retrieve - Many homeless/drug addicts in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely. Great location- quick walk to the canal to skate.
Stayed 2 nights in Feb 2025