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Hotel Grad Otocec Relais & Châteaux

5.0 star property

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Photo gallery for Hotel Grad Otocec Relais & Châteaux

Indoor pool
Front of property - evening/night
Terrace/patio
Exterior
Golf

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Gym
  • Room service
  • Breakfast included

Explore the area

Map
Grajska cesta 2, Novo Mesto, SI-8222
  • Otocec Castle Park
    ‪1 min walk‬
  • Struga Castle
    ‪4 min drive‬
  • Church of St John the Baptist
    ‪5 min drive‬

Room options

View all photos for Double Room, River View

Double Room, River View | Minibar, in-room safe, desk, cribs/infant beds

Double Room, River View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, River View

Junior Suite, 1 Double Bed with Sofa bed, River View | Minibar, in-room safe, desk, cribs/infant beds

Junior Suite, 1 Double Bed with Sofa bed, River View

  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Royal Suite, Park View

Royal Suite, Park View | Minibar, in-room safe, desk, cribs/infant beds

Royal Suite, Park View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Grad Otocec Relais & Châteaux

5-star Novo Mesto hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and indoor tennis courts are onsite.
Hotel Grad Otocec Relais & Châteaux offers 16 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Novo Mesto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

6 outdoor tennis courts and 2 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Hotel Grad Otocec Relais & Châteaux provides outdoor tennis courts and indoor tennis courts. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a fitness center, a sauna, and a terrace. Complimentary self parking is available on site.

Hotel Grad Otocec Relais & Châteaux has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11:00 AM.
Restaurant - This fine-dining restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Croatian, English, German, Italian, Serbian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-18 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Slovenia. This property is rated 5 stars.

Property is also known as

Grad Otocec
Grad Otocec Hotel
Hotel Grad Otocec
Hotel Grad Otocec Relais Châteaux
Hotel Grad Relais Châteaux
Grad Otocec Relais Châteaux
Grad Relais Châteaux
Grad Otocec Relais & Chateaux
Hotel Grad Otocec Relais Châteaux
Hotel Grad Otocec Relais & Châteaux Hotel
Hotel Grad Otocec Relais & Châteaux Novo Mesto
Hotel Grad Otocec Relais & Châteaux Hotel Novo Mesto

Hotel Grad Otocec Relais & Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 30 reviews
Rating 8 - Good. 1 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, the setting, the dining and the access to sister properties and golf. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Jasna

Stayed 1 night in Dec 2023

10/10 Excellent

dunja

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

dunja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to Jovana and Jan hosting us and making us feel like home . It was a pleasure spending the weekend over there , walking around , dining in th castle and enjoying the surroundings. This is not the high season so you make want to book some other month if you wish a more Vivid experience. By far, the very best steak Tatar I have ever tried in my entire life! Should visit for sure!
Stayed 1 night in Nov 2023

10/10 Excellent

Miss Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, romantic one night stay! The double room had a lovely view of the river and was spacious. The bed was fabulously comfortable, and the pillows of good quality. There were oodles of Salvatore Ferragamo amenities too. We did not eat dinner but breakfast was if an extremely high standard. There was also a welcome gift in the room of a platter of dried fruit and hazelnuts.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on a beautiful small island, ver pastoral!!!
Stayed 1 night in Jul 2019

10/10 Excellent

Jony, Rochester NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene setting, elegantly furnished and superb staff. We thoroughly enjoyed our stay and excellent tasting menu dinner in the courtyard. The welcome in the wine tower was a nice surprise. Very deserving of its 5 star rating!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the air con was not working for 2 days there were only 3 people in the entire hotel doing everything from check in to serving to carrying luggage not relais chateux level at all!!! no turn down service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An off the beaten track hotel. If you ever wondered how a castle looks like from the inside. Excellent and impecable service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and unique propery and amazing location!
Stayed 2 nights in Mar 2019

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and people.. but couldn't sleep
Hotel is charming.. almost magical. Staff are delightful. Thermostats in the room.. quite the opposite. Instead of letting you type in a set temperature, they only let you do a relative "more or less". I had mine at the coolest setting, and it still kept heating up my room like an oven. Fortunately by 4am I found just the right balance of windows to keep open (in late November!). Finally, the Bulgari bathroom amenities are luxurious, except that bath gel and shampoo are apparently the same thing- gross!
Stayed 1 night in Nov 2018

8/10 Good

rosaria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice castle experience
It was very well located but mattress and pillows need changing. Not comfortable. Service and breakfast very good
Stayed 1 night in Oct 2018

10/10 Excellent

Julian, Las Vegas

Liked: Cleanliness, staff & service, room comfort
The breakfast was the best free breakfast I’ve had in a hotel. Location is beautiful
Stayed 1 night in Aug 2018

10/10 Excellent

Juha, Oulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming castle with high-end service and food.
Wanted to spend the last night of our Slovenia trip in a bit different hotel. This castle is nice, quiet and peaceful. Restaurant is very good. Nature and the river surrounding the castle were really nice and offered a chance for a nice walk. Service is outstanding. Not for those seeking city life but a peaceful getaway.
Stayed 1 night in Jul 2018

10/10 Excellent

Kate, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fabulous -- like a fairytale. The rooms, the food, the staff, the property, it was all flawless. I'm so glad we decided to spend a little bit extra to experience staying in this castle property.
Stayed 1 night in Jul 2018

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairytale come true!
Staying in a castle that was charming & beautiful and having friendly and helpful staff was like a fairytale come true. The room we had was incredible. The design of the interior of the castle works so beautifully with the old world architecture. The setting was really like a fairytale complete with a moat! The restaurant had wonderful food and great wines and we were lucky enough to eat outside in the beautiful courtyard. The entire staff was helpful & friendly.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
It was just perfect, relaxing and fine dining. Impeccable service from reception to restaurants to housekeeping.

10/10 Excellent

Arthur

Stayed 2 nights in Jul 2024

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

camille

Stayed 1 night in Aug 2023

10/10 Excellent

Viviane

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Zimmer, super Betten, tolles Essen!
Stayed 2 nights in Sep 2022

10/10 Excellent

Taís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor da viagem
O castelo (cuja história remonta ao sec XIII) é uma beleza. Fica numa ilha fluvial com jardins muito bem cuidados. O hotel, bastante confortável, foi decorado de forma moderna, com elementos que lembram a atmosfera medieval. A equipe é super atenciosa e fez de nossa estadia a melhor da viagem.
Stayed 1 night in Sep 2019