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Residence Inn by Marriott Whitby

3.0 star property

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Photo gallery for Residence Inn by Marriott Whitby

Suite, Multiple Beds | Frette Italian sheets, premium bedding, pillowtop beds
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Suite, Multiple Beds | Frette Italian sheets, premium bedding, pillowtop beds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
160 Consumers Dr, Whitby, ON, L1N9S3
  • Whitby History Museum & Children's Centre
    ‪3 min drive‬
  • Oshawa Centre
    ‪7 min drive‬
  • Tribute Communities Centre
    ‪9 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪59 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Frette Italian sheets, premium bedding, pillowtop beds

Suite, Multiple Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Frette Italian sheets, premium bedding, pillowtop beds

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(60 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Frette Italian sheets, premium bedding, pillowtop beds

Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $123
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$145 total
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Apr 1 - Apr 2
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About this property

Residence Inn by Marriott Whitby

3-star Whitby hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Residence Inn by Marriott Whitby offers 122 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Residence Inn by Marriott Whitby provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 441 square feet (41 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Residence Inn by Marriott Whitby is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Whitby
Marriott Whitby
Residence Inn Marriott Hotel Whitby
Residence Inn Marriott Whitby
Whitby Marriott
Residence Inn Whitby Hotel Whitby
By Marriott Whitby Whitby
Residence Inn Marriott Whitby Hotel
Whitby Residence Inn
Residence Inn by Marriott Whitby Hotel
Residence Inn by Marriott Whitby Whitby
Residence Inn by Marriott Whitby Hotel Whitby

Residence Inn by Marriott Whitby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Leval

Stayed 1 night in Nov 2024

8/10 Good

Ataschia

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

4/10 Poor

Carol

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Service and condition during Nov15-Nov 26 2924 was terrible for the following reasons. We will not stay there again, and will not recommend anyone to stay there. 1) Room cleaning is not good - left used towels on the ground, did not leave cleaning product for guests. 2) Noisy sound whole night for days from the losing duct outside the window - the hotel management does not address the issue even a recorded sound was played for the management. 3) There is no water for over 10 hours at night,and then only cold water is available. It was a 8 degrees weather. The management didn’t address the issue that the customers were not happy and paid for full amount. 4) After customers complained about the water issue, at the end the general manager promised to refund half night cost. However only 1/3 a night cost was refunded. There is no apology. Management in this hotel is rude.
Stayed 11 nights in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
We were doing renovations at our house, had to stay in hotel for 2 days, we were upgraded to a suite, which was a nice surprise, much appreciated.
Stayed 2 nights in Dec 2024

4/10 Poor

Compton

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointed Stay.
We checked in on Saturday. On Sunday evening, there was no water for several hours...mind you, when we initially went to report this to the front desk, we were told that the water would be back in "half an hour". Later in that night, the fire alarm in the entire hotel was going off and there were zero announcements made as to why. This continued for about 6 times or more every 15 to 20 minutes. At the sound of the 2nd alarm thereabouts, we went to enquire what was going on but no plausible reason was given and this continued. From a safety standpoint, this is inexcusable for any business muchless a hospitality business. Patrons generally trust you with their safety by booking to stay at your hotel and this is how you handle a fire alarm going off multiple times??? That is totally unacceptable. As if things weren't bad enough, when we tried to shower on the following morning, Monday, there was no hot water...and again, no notification, no nothing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A weekend stay- not too bad.
Check in was easy. The room was comfortable however the shower did not drain the water so i wasn't able to take a shower comfortably. We called front desk and they advised that was something maintenance needed to work on after we left the room. Gym was pretty small. Only has 3 treadmills and weights. Also we had a lady who was living here in the room beside us and constantly complained about my son making noise. Was pretty annoying considering this is also a hotel and we tried to keep it down.
Stayed 1 night in Nov 2024

8/10 Good

anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon choix
Nous sommes restés seulement une nuit et très bon choix, le lit était très confortable et c’était propre.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharilin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience - thanks!
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked here because it was out of Toronto and easy access to the highway. Marriott is dependable and clean. This hotel doesn’t disappoint and keeps the standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Harbir

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ceiling fan in the bathroom was coming off the ceiling. .just hanging there. Other than that everything was fine
Stayed 1 night in Nov 2024

4/10 Poor

Vasco

Traveled with partner
Liked: Staff & service, property conditions & facilities
The dressers were covered in dust on all the handles. The door to the bedroom was extremely loud. It woke my wife up every time I came in the room. Toilets flushing in other rooms were loud in our room. Breakfast was ok but bananas hard as a rock and oatmeal was like glue
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not too satisfied
Property’s nice. Lots of resto in the vicinity. Good location. What I didn’t like is their front desk agent was not that nice and accommodating. No water bottle available in the room. I had asked the FDA and was told they have a pitcher inside the room and I can get water from the fountain. When I checked on the pitcher, it’s plastic, unclean and nasty. Breakfast was so basic too
Stayed 1 night in Oct 2024

10/10 Excellent

c

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and quiet. The pullout couch was not very comfortable but overall would recommend this place to others
Stayed 1 night in Oct 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. A
Stayed 1 night in Aug 2024

10/10 Excellent

Freda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was just what i needed
Stayed 1 night in Oct 2024