Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with satellite channels and pay movies.
Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MASSE DINING - This restaurant specializes in international cuisine.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,400 per person
A restaurant
Restaurants on site
MASSE DINING
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
14 floors
Built in 1997
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Pay movies
Food and drink
Electric kettle
More
Air conditioning
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
The name on the booking must match the name on the passport.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 1400 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka
Sotetsu Grand Fresa Osaka - Namba Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My family stayed here during a typhoon and the staff members were very helpful and accommodating. Especially Kijima Yurik who went out of her way to help my family with our extended stay (due to the Shinkansen being out of service) and helped give us ideas on how we can get back to Tokyo to make our flight home. If we ever find ourselves in Osaka again, we will be staying here again.
Alexander
Stayed 4 nights in Aug 2024
8/10 Good
Fernan
Traveled with family
Sep 16, 2024
Liked: Staff & service
Very near many shopping, sightseeing, nightlife, combini (7 eleven), transit, and more.
Hotel room is good and staff is helpful.
Breakfast is fine but wasn’t my favorite for 1400 yen.
It can be very noisy in the halls and outside because it’s next to Dotonbori and tourists are everywhere.
The laundry service is very limited. There’s 3 wash/dry combo machines on the second floor but everyone seems to use it so patience is required.
Fernan
Stayed 6 nights in Sep 2024
4/10 Poor
Mugseli
Traveled with partner, Traveled with family
Sep 16, 2024
Liked: Amenities
Disliked: Staff & service
Fridge was not working properly, limited washing machines and very limited cleaning service.
However, the location of the property is excellent (close to subway station and Dotonbori).
Rooms were small but perfect for a few days. There is space under the bed to store your luggage which was great!
The rooms were very clean and quiet, we did not hear hardly anyone!
Dontonburi is right acrosscthe street and tons of food and shopping 5-30 minutes walk.
The only issue was the drain in the tub. After a bath it wasnt draining and drained onto the floor.
Maybe clean outcthe floor drains as they were a bit slimy when I popped it up.
I would recommed thiz place if you were visiting Osaka and just needed a place to rest.
The rooms are on the tiny side for space. Had to change room, hoping for more space, only to be offered a room with a bigger bed and not much space. Also, the second room was in need of a deep clean, the carpet corners had a very thick layer of dust, accumulated over months I'd say.
On the positive side the location was good for going about the city.