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Oriental Hotel Universal City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Hotel Universal City

Interior
Property entrance
In-room safe, blackout drapes, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Universal CityWalk Osaka
    1 min walk
  • BISTRO309
    1 min walk
  • Universal City Station
    5 min walk
  • Osaka (KIX-Kansai Intl.)
    49 min drive

Room options

View all photos for Family Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking

  • 581 sq ft
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

View all photos for Family Room, Non Smoking (For 7 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (For 7 People)

  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 5 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 5 People)

  • 377 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room (For 4 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room (For 4 People)

  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Moderate Double, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Double, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 3 People)

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 1-2 people)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 1-2 people)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room

  • 581 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking (For 5 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (For 5 People)

  • 581 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 3 People)

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for Premier Twin Room (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room (For 3 People)

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 4 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 4 People)

  • 377 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (For 3 People)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Twin Room (For 1-2 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room (For 1-2 People)

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (For 6 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (For 6 People)

  • 581 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Bed and 1 Queen Bed

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Twin Beds OR 3 Twin Beds and 2 Twin Sofa Beds

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Exterior

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About this property

Oriental Hotel Universal City

4-star hotel in Konohana
This smoke-free hotel features a restaurant, a snack bar/deli, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a 24-hour front desk are onsite. Change of towels is available on request.
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Oriental Hotel Universal City is a smoke-free property.

A complimentary manager's reception is offered each day.
Oriental Hotel Universal City has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 610 reviews" "
Rating 8 - Good. 154 out of 610 reviews" "
Rating 6 - Okay. 61 out of 610 reviews" "
Rating 4 - Poor. 18 out of 610 reviews" "
Rating 2 - Terrible. 21 out of 610 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
We early arrived but could not check in until 3:00. This is too late. Hotels.com needs to help us with this. No restaurant or room service after breakfast. No place to eat dinner. All restaurants close at 10:00 pm even though every one of them says open until 11:00. 3 single beds squashed into a room. What a joke, except I paid a lot so it wasnt funny.
Stayed 1 night in Aug 2024

8/10 Good

Jalin

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Wing Suet

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is very small but clean and very close to Universal Studio.
Stayed 3 nights in Aug 2024

4/10 Poor

Cesar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I have stayed at the hotel at least 4 times before and this time the room was dirty with bunches of hair on the carpet and bed sheets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable for the area. Tucked away and feel very private. Room is a bit small but we didn’t spend time in the room anyway. Staff responded quickly when we forgot stuff in our room. When we came back we got our stuff back and was grateful. Staff spoke great english.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhuyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. We will stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!! We could walk out of the hotel and right to Universal Studios! Great location, and Universal City has great food and shopping opportunities!
Stayed 3 nights in Jun 2024

8/10 Good

Haeok

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about this property except for one staff that did my check in process. I booked on my name but after she checked my name she only spoke to my husband and gave only one key to him. I never been to the hotel gave only one key with two costumers checking in.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff
Stayed 6 nights in Jun 2024

10/10 Excellent

penelope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Good location on universal walk. 10mins to universal, lots of restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Braulio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful, courteous and friendly.
Stayed 5 nights in Jun 2024

8/10 Good

Adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a family of five for two nights to see USJ. Not the biggest of rooms but was only in there to sleep at the end of the day. Also, downstairs in the restaurant does free hot dogs, ice cream and drinks every afternoon for guests, was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but small. What we expected in size though so it worked out great. Close to universal and the hotel grounds were easy to get to. Overall I would recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben, Fullerton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You will never be board staying hear. Plenty to do right outside the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Curtis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The location is perfect for the park and the hotel itself was clean and quiet with friendly staff and a tasty breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very nice and had a ease of access to USJ. Loved it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Armida Jumaoas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite. The breakfast offered a lot of varieties. They offered raincoats when it rained during our stay so we can still explore despite the weather conditions, which was very thoughtful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great
Stayed 2 nights in Jun 2024