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Hotel New Otani Osaka

5.0 star property

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Photo gallery for Hotel New Otani Osaka

Front of property
Luxury Junior Suite, High Floor, Non-smoking | View from room
11 restaurants, breakfast, lunch served; local and international cuisine
Concierge desk
11 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka Castle Park
    ‪2 min walk‬
  • Osaka-jō Hall
    ‪6 min walk‬
  • Osaka Castle
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite for 4 People Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 753 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 6
  • 4 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking, Castle View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Castle View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Non Smoking (Family Studio Town view for 6 persons)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Non Smoking (Family Studio Town view for 6 persons)

  • 969 sq ft
  • City view
  • Sleeps 10
  • 6 Large Twin Beds

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(34 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(20 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite - Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite - Selected at Check-in Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(16 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(14 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Economy Double Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(10 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Smoking, Town View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(13 reviews)
  • 431 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Run of The House, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run of The House, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(29 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room | 43-inch Smart TV with digital channels

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Single Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Non Smoking (Family Studio Town view for 7 persons)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Non Smoking (Family Studio Town view for 7 persons)

  • 969 sq ft
  • City view
  • Sleeps 11
  • 7 Large Twin Beds

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds) | 1 bedroom, in-room safe, desk, laptop workspace

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Family Suite for 5 People Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Suite for 5 People Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Park view
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

View all photos for Run of The House, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run of The House, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, Non Smoking, Castle View

8.0 out of 10
Very good
(7 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Non-Smoking Superior Twin Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Twin Castle View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Non-Smoking Family Suite For 5 People　 Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Family Suite For 5 People　 Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Twin Bed

View all photos for Non-Smoking Deluxe Twin Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Studio With Town View( For 7 People) - Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Studio With Town View( For 7 People) - Non Smoking

  • Sleeps 7

View all photos for Single Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Smoking Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Non Smoking Luxury Junior Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Non-Smoking Deluxe Single Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Single Town View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Non-Smoking Corner Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Corner Suite Castle View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Non Smoking Superior Double Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Superior Double Castle View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Non Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Non Smoking Town View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Non-Smoking Superior Triple Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Triple Castle View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Non-Smoking Superior Twin -Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Twin -Town View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Non Smoking Superior Junior Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smoking Run Of The House

1 bedroom, in-room safe, desk, laptop workspace

Smoking Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Studio With Town View( For 6 People) - Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Studio With Town View( For 6 People) - Non Smoking

  • Sleeps 6

View all photos for Superior Double Non-Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Small Double Town View

1 bedroom, in-room safe, desk, laptop workspace

Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Non Smoking Quadruple Family Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Quadruple Family Castle View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Non-Smoking Small Triple Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Triple Castle View

  • Sleeps 3

View all photos for Non-Smoking Small Double Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Non Smoking Deluxe Double Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 King Bed

View all photos for Non-Smoking Deluxe Triple Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Triple Town View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Non-Smoking Single Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Single Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite - Selected At Check-in Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite - Selected At Check-in Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Non-Smoking Small Triple Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Triple Town View

  • Sleeps 3

View all photos for Non-smoking Japanese Suite Town View

Dining | 11 restaurants, breakfast, lunch served; local and international cuisine

Non-smoking Japanese Suite Town View

  • Sleeps 4
  • 4 Twin Futons

View all photos for Non-Smoking Family Suite For 4 People　 Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Family Suite For 4 People　 Castle View

  • Sleeps 4
  • 4 Double Beds

View all photos for SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

1 bedroom, in-room safe, desk, laptop workspace

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Suite For 3persons Selected At Check-in Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Run Of House Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run Of House Non-Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel New Otani Osaka

5-star hotel in Chuo
Along with 11 restaurants, this hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, outdoor tennis courts, and a coffee shop/cafe are onsite.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include outdoor tennis courts, a fitness center, and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hotel New Otani Osaka features outdoor tennis courts and a fitness center. Dining is available at one of the hotel's 11 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 17 meeting rooms and limo/town car service. This luxury hotel also offers a seasonal outdoor pool, spa services, and a vending machine. For a surcharge, the property provides an airport shuttle at scheduled times and a bus station shuttle. Onsite parking is available (surcharge).

Hotel New Otani Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
ALL DAY DINING SATSUKI - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ISSHIN - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
FRENCH CUISINE SAKURA - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4945 for adults and JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

The seasonal pool will be open from July 12 to September 07
Pool access available from 9:00 AM to 4:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1916 out of 2565 reviews
Rating 8 - Good. 467 out of 2565 reviews
Rating 6 - Okay. 124 out of 2565 reviews
Rating 4 - Poor. 29 out of 2565 reviews
Rating 2 - Terrible. 29 out of 2565 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good job

Close to transportation, Osaka Castle, breakfast excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Shantel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Osaka Castle from our room was stunning. The staff were great and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

eleni, Hillsboro Beach

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. The employees were so attentive and gave us five star service. The room was nice however we wished we booked the castle view. However on the top floor there is a bar where the views are fantastic. The breakfast was a Buffett with a wide selection of western and Asian dishes. Definitely try to book the room to include the breakfast option. Fairly close to the subway station which made things convenient. However the restaurants nearby close early so there was no much choice for dinner options in the immediate area. In summary, it is a very nice hotel and we would definitely stay again.
Stayed 2 nights in Mar 2025

8/10 Good

TAMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Mar 2025

8/10 Good

BYUNG KEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying at the hotel. Everything was great !
Stayed 4 nights in Mar 2025

6/10 Okay

Joyce, Aurora

Traveled with family
The hotel is dated.
Stayed 3 nights in Mar 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Lots of restaurants, pretty lobby/entrance, beautiful lounge on top floor, lots of shopping. Rooms very dated, bathroom dated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and very clean, staff is very friendly and helpful as well. Osaka Castle is right across the water with a wonderful view from the room. Several shops and restaurants are near by and the train station is at a walking distance. We ordered room service and dinner was delicious. Would definitely recommend and if given the chance I would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeanet G.

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay !! The hotel Staff is the best. Our room is very spacious the Japanese bath is one real great experience. There is a Nakura train stop typical Japanese small restaurant that is so affordable and served delicious food close to the hotel. The pajamas and hotrl goodies are the best. I highly recommend this hotel if I ou want prace and serenity after a long exploration of the city of Tokyo. By w the way the Hotel buffet is so enjoyable with delightful choices of food.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall very professional service and is well maintained for an older hotel suitable for more business stays over family. The main reason for the low score on facilities is that the pool and healt facilities was restricted no guests under 18 that wasn't clearly communicated on check in and neither on their website or Expedia's listing of this hotel
Stayed 4 nights in Mar 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. When we first arrived we thought we went to the wrong hotel with how nice it looked. Staff greeted us as soon as we got off the taxi. They helped bring our luggage to the front desk to check in, check in was very fast and seamless and they brought out luggages upstairs for us. They upgraded our room to a bigger size which was very nice since it gave us room to spread out with our luggages. They have two(maybe three) restaurants in the hotel so if you wanted to get food without leaving the hotel there’s options. Our only complaint is that the rooms does look older than what we expected since seeing the lobby of the hotel. The beds were on the harder side and pillows were kind of flat. The train station is a 5 mins walk from the hotel and there’s a 7/11 right around the corner from the hotel. Overall, I would recommend if you’re looking to stay in Osaka.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay near Osaka castle.

The room was spacious and clean, and included nice amenities like a morning newspaper, a welcome drink at the bar and morning coffee via room service. Service was excellent as well. The pool and fitness centre staff are also very helpful and made for a pleasant experience. Of course the view of Osaka castle is also beautiful, especially at night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 4 nights in Mar 2025

10/10 Excellent

Cleburn, Bay St Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mercy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. When you request for something, they were very fast.
Stayed 4 nights in Feb 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Jorge

Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Stayed 4 nights in Mar 2025

6/10 Okay

Freddy

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Hanghang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and excellent customer service.
Stayed 4 nights in Mar 2025

10/10 Excellent

noura

Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Parfait, hôtel propre, chambre spacieuse, petit déjeuner varié. Personnel disponible et à l’écoute
Stayed 5 nights in Mar 2025

10/10 Excellent

Wataru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel osaka so far
Stayed 1 night in Feb 2025