Hotel Monterey Grasmere Osaka

4.0 star property

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Photo gallery for Hotel Monterey Grasmere Osaka

View from property
Property entrance
Deluxe Twin Room, Non Smoking, City View (High Floor) | Premium bedding, down comforters, blackout drapes, iron/ironing board
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-2-3 Minatomachi, Naniwa-ku, Osaka, Osaka, 556-0017
  • Dotonbori
    ‪4 min walk‬
  • Universal Studios Japan
    ‪8 min drive‬
  • Osaka Castle
    ‪8 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

Junior Suite Premium Type, Non Smoking, Top floor

  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

Twin Room with Extra Bed with City View, Non Smoking

  • City view
  • 279 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite Grasmer type Top Floor, Non Smoking

  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

Economy Double Room, Non Smoking

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

Corner Twin Room, Non Smoking (City View)

  • City view
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Quadruple Room, Non Smoking

  • City view
  • 409 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Room, Non Smoking (Room & Bed type cannot be chosen)

  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed

Twin Room, Non Smoking, City View

  • City view
  • 247 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Queen Room, Non Smoking, City View

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

  • 247 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Twin Room with Extra Bed, Non Smoking

  • 279 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Corner Twin Room, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Twin Room, Non Smoking (30 - 31st floor)

  • City view
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Room with Extra Bed with City View (30-31floor), Non Smoking

  • City view
  • 280 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

Single Room, Non Smoking

  • 204 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Queen Room, Non Smoking

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

Queen Room, Non Smoking (30F-31F, High Floor)

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking, City View (High Floor)

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Semi Double Room (Night time view), Non Smoking

  • City view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room

  • Sleeps 1

High Floor Double Room

  • Sleeps 2

Twin Room With Extra Bed With City View

  • Sleeps 3

Forth Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 2

Small Double Room Non Smoking

  • Sleeps 2

Non Smoking Twin Room With Extra Bed With City View

  • Sleeps 3

Small Double Room with City View

  • Sleeps 2

Twin Room With Extra Bed

  • Sleeps 3

Junior Suite Premium Type Top Floor

  • Sleeps 2

Standard Twin Room with City View

  • Sleeps 2

Double Room With Semi Double Bed And Extra Bed

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Corner Twin Room

  • Sleeps 2

Standard Double Room with City View

  • Sleeps 2

High Floor Twin Room

  • Sleeps 2

Junior Suite Grasmer Type Top Floor

  • Sleeps 2

Twin Room With Extra Bed With City View (High Floor)

  • Sleeps 3

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About this property

Hotel Monterey Grasmere Osaka

4-star hotel in Naniwa
3 restaurants, self parking, and conference space are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a vending machine, tour/ticket assistance, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel Monterey Grasmere Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
ESCALE - This restaurant serves lunch and dinner.
ZUIENTEI - This restaurant serves lunch and dinner. Open select days.
Kobe - This restaurant serves lunch and dinner. Open select days.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,500 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 4,500 per person
  • 3 restaurants

Restaurants on site

  • ESCALE
  • Kobe
  • ZUIENTEI

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 31 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note early check-in is not available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 per person
  • Covered self parking fee: JPY 1500 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

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Hotel Monterey Grasmere Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 879 out of 1369 reviews
Rating 8 - Good. 340 out of 1369 reviews
Rating 6 - Okay. 106 out of 1369 reviews
Rating 4 - Poor. 31 out of 1369 reviews
Rating 2 - Terrible. 13 out of 1369 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica, West Orange

Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

10/10 Excellent

annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay - well located

Good but they did not know about the vip acces and could not confirmed I was a silver member although I showed them (3 employees). A bit deceiving
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just impressed with this station. Namba station being right below it, access to anywhere in Osaka you might need to go. Room was big and comfortable. View was amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel D

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with this hotel and would like to mention Sora Fujioka at the registration desk who is exceptionally helpful and friendly
Stayed 4 nights in Feb 2025

8/10 Good

Rosalina, Simi Valley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location but staff was not tourists friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Jianshen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration
Stayed 1 night in Mar 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Dotonbori
Stayed 2 nights in Feb 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Carlito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st & foremost, the STAFF were very welcoming. The room, clean & well-maintained. The location, close & very convenient to where I wanted to go … JR Namba station is practically right at the corner.
Stayed 3 nights in Feb 2025

8/10 Good

Frederick, Punggol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room size consider big compare to other hotel. Daily room make up service is good. Transportation just right below. 6-8min walk to dotonbori and tourist spot is very convenient. Hotel staff is very friendly and will help to solve your need whenever you ask. Window with unblock city view. Very antique lobby and front desk. Overall very happy staying at Hotel Monterey Grasmere Osaka! 9/10
Stayed 6 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the room that was really pretty at night! Our beds were comfortable and were some of our best rests in Japan. Very convenient location with easy train access and walking to Dountonbori
Stayed 2 nights in Feb 2025

4/10 Poor

JASON, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

6/10 Okay

Shrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Ben

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Disappointing for a 4 star hotel

For a 4 star hotel it was very unimpressive. Bathroom was cheap materials and shower the water temperature would switch from hot to cold and couldn't hold a steady temperature. Also having to take 2 separate elevators was very inconvenient. Asking for 4500 JPY per person for breakfast is also absurd.
Stayed 3 nights in Feb 2025

10/10 Excellent

Inderpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew DeVoti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door to the OCAT Station and Namba Walk with lots of restaurants and shops. Subways accessible along Namba Walk.
Stayed 12 nights in Dec 2024

10/10 Excellent

EMELINDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied period
Stayed 3 nights in Jan 2025