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Hotel Garden Palace & Kansai Airport Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Garden Palace & Kansai Airport Spa

Premium bedding, down comforters, in-room safe, blackout drapes
Luxury Twin Room | Premium bedding, down comforters, in-room safe, blackout drapes
Exterior
Hot springs
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1-3-51 Nakamachi, Izumisano, Osaka-fu, 598-0013
  • Myokoji Temple
    9 min walk
  • Izumisato Furusato Machiya House
    3 min drive
  • Izumisano Outdoor Market
    4 min drive
  • Osaka (KIX-Kansai Intl.)
    12 min drive

Room options

View all photos for Business Twin Room, Non Smoking

Business Twin Room, Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes

Business Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

OMO Kansai Airport by Hoshino Resorts

Free airport shuttle
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (690)
The price is $131
per night
$145 total
includes taxes & fees
Jan 1 - Jan 2
OMO Kansai Airport by Hoshino Resorts

About this property

Hotel Garden Palace & Kansai Airport Spa

3-star Izumisano hotel walkable to Myokoji Temple
A restaurant, valet parking, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Change of towels is available on request.
Hotel Garden Palace & Kansai Airport Spa offers 45 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are 3 hot springs open between 4:00 PM and 2:00 AM.
The hotel offers a restaurant. Wireless Internet access is complimentary. Hotel Garden Palace & Kansai Airport Spa features hot springs. This hot springs hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
A hosted evening meal is available for a surcharge daily (reservations required).
日本料理 和み - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (JPY 550 per night; includes in/out privileges)
  • Uncovered valet parking on site (JPY 1,100 per day; includes in/out privileges)
  • Uncovered extended parking on site (JPY 1,100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,850; reservation required

Restaurants on site

  • 日本料理 和み

Things to do

  • 3 hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • 3 hot springs
  • Hot springs open from 4:00 PM - 2:00 AM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1650 for adults and JPY 880 for children
  • Uncovered self parking fee: JPY 550 per night (in/out privileges)
  • Uncovered valet parking fee: JPY 1100 per day (in/out privileges)
  • Uncovered extended parking fee: JPY 1100 per day
  • Futon bed fee: JPY 3300 per night
  • Hosted evening meal: JPY 3850

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Touch 'n Go eWallet, GCash, Kakao Pay, and LINE Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
An extra charge applies to children who use existing bedding and will be collected directly at the property: 540 JPY per child, per night.

We should mention

Hot springs access available from 4:00 PM to 2:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Garden Palace Kansai Airport Spa
Garden Palace Spa
Hotel Garden Palace & Kansai Airport Spa
Hotel Garden Palace & Spa
Hotel Garden Palace Kansai Airport Spa
Hotel Garden Spa
Kansai Airport Spa Hotel
Kansai Airport Spa Hotel Garden Palace
Hotel Garden Palace Kansai Airport Spa Izumisano
Garden Palace Kansai Airport Spa Izumisano
Hotel Garn Palace Kansai Spa
& Kansai Airport Spa Izumisano
Hotel Garden Palace & Kansai Airport Spa Hotel
Hotel Garden Palace & Kansai Airport Spa Izumisano
Hotel Garden Palace & Kansai Airport Spa Hotel Izumisano

Hotel Garden Palace & Kansai Airport Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 69 out of 273 reviews" "
Rating 8 - Good. 136 out of 273 reviews" "
Rating 6 - Okay. 51 out of 273 reviews" "
Rating 4 - Poor. 16 out of 273 reviews" "
Rating 2 - Terrible. 1 out of 273 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dat, San Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen and good food at on-site restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miyuki

Good service.
Stayed 1 night in May 2024

10/10 Excellent

Romer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back to stay at this hotel and recommend to friends as well!
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was quite lovely experience never stood at a place that had bathhouse beautiful Everybody was so nice and polite I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again. One happy customer The room was a little bit old style which I didn’t mind the beds are nice and soft Everything was cleaned and groomed Great times
Delicate, Japanese food food
Stayed 1 night in Apr 2024

10/10 Excellent

Melinda

Liked: Property conditions & facilities
This was a great property, a little bit old, but well kept
Stayed 1 night in Apr 2024

10/10 Excellent

yuko

Stayed 1 night in Mar 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the "rules" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Overpriced
Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities. The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel. We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do. All in all a very good hotel
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stopped over for the night
Dated old hotel is trying to rally. Rooms remain shabby and cell-like. The onsen hit spring saves the place. It’s refurbished and clean. Didn’t eat here but the menu looked good. Linens are very clean, which is all that mattered in the end, as we were merely stopping over for one night on the way elsewhere. Room cannot be smaller. Barely enough room to open a suitcase. Two people can’t walk past each other. Bathroom tub is deep, but the room itself is claustrophobic. Fixtures were new, and there’s a washlet bidet toilet. The hotel staff was friendly. There is only one shuttle per hour. We missed one from the airport by one minute. Had to take a train two stops away and then a taxi. Morning shuttle back to airport is very organized with nice medium and large sized vans. Not close enough to call this convenient. But at least it is possible to get there smoothly. Overall it’s forgettable, and not terrible.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The airport shuttle bus is the reason why I booked this hotel.
Stayed 1 night in Apr 2019

8/10 Good

LENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first stay
Friendly staff Food served good. Would stay again. Only thing difficult to get to. Shuttle service should be extended for longer hours. Onsen was good.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel with central temperature control, maybe good for someone but not for me, I prefer a little cooler but due to central temperature control, I can’t drop down the temperature
Stayed 1 night in Oct 2018

8/10 Good

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Onsen Experience
This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.
Stayed 1 night in Oct 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Older Japanese spa-type hotel. Rooms were kind of small and dated, but clean. TV channels were limited and only about 8 or 10 Japanese channels with no English.
Stayed 1 night in Oct 2018

8/10 Good

AG, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but restaurants and convince stores near by.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
Stayed 4 nights in Aug 2018

8/10 Good

Cathryn

Liked: Staff & service
Disliked: Property conditions & facilities
Great place for a soak, no other reason to stay
Stay for the onsen but dont expect much from the room. The onsen is sweet. The hotel has seen better days and could use a good cleaning and face lift.
Stayed 1 night in Jul 2018

6/10 Okay

Giancarlo, Venice

Liked: Cleanliness, staff & service
Close to Kansai.
Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.
Stayed 1 night in Jun 2018

8/10 Good

Boon Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints for a last minute booking
Staff was amazingly courteous, & were able to communicate to us with their superior bilingual communication skills - a big plus for an English speaking customer traveling in Japan
Stayed 1 night in Jan 2018