This hotel features a 24-hour front desk, a front-desk safe, and free breakfast. WiFi in public areas is free. Other amenities include a vending machine.
Henn na Hotel Osaka Shinsaibashi offers 90 accommodations with safes and slippers. 40-inch flat-screen televisions come with digital channels.
Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a vending machine, a front-desk safe, and an elevator.
Henn na Hotel Osaka Shinsaibashi has designated areas for smoking.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:30 AM to 9:30 AM
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children 0-5. Breakfast for children is available by reservation only and must be requested at least 1 day before check-in.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Henn na Hotel Shinsaibashi
Henn na Osaka Shinsaibashi
Henn na Shinsaibashi
Henn Na Osaka Shinsaibashi
Henn na Hotel Osaka Shinsaibashi Hotel
Henn na Hotel Osaka Shinsaibashi Osaka
Henn na Hotel Osaka Shinsaibashi Hotel Osaka
Henn na Hotel Osaka Shinsaibashi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is in a wonderful location. Close to metro stations and walking distance to main shopping areas and Dotonbori, but not so chaotic and crowded.
However I am giving it a lower rating as I found it lacking compared to the Henn na Tokyo Ginza, where I stayed before.
This property didnt have laundry services, which was great to have in the Tokyo location. Also, the included breakfast was really good but the lounge area was too small so you'd often have to bring back the breakfast to the room, which was already small and cramped. Other than that, the hotel was good and the dinosaurs in reception are great novelty. Keep in mind rooms are small so I would recommend only for singles or couples, not familes.
Excellent location. Close to public transport and about 50 metres from Shinsaibashisuji Shopping Street. Room was small but comfortable. Stored our luggage on the last day. Had a great time.
Convenient location, novelty welcome and perfect sized room for what we needed. No frills, somewhere clean and comfortable to stay in proximity to the main attactions in osaka.
We had checked in advance re the luggage shunt service and were told we could arrange it. This didnt appear to be an option and we were instead sent to the shop to arrange at namba station - easy enough but meant moving suitcases about.
The staff-less check-in was awkward and didn't really work properly. Ended up having to call a staff member to help us and to take our baggage as we were early. The dinosaur robots are a gimmick that don't really work.
Room was fine but breakfast wasn't great and you had to eat it in reception.
They have no facility for forwarding your luggage
Was in a great location which we appreciated but we will probably choose somewhere different next time
Matthew
Stayed 4 nights in Oct 2024
6/10 Okay
Adam
Oct 15, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Adam
Stayed 3 nights in Oct 2024
8/10 Good
Marie
Traveled with family
Oct 13, 2024
Liked: Cleanliness, staff & service, amenities
The property was very well located close to public transport and lots of shopping options as well as restaurants. The breakfast advertised that was included with our reservation was definitely not a continental breakfast. There were not very many options for people who did not eat sushi for breakfast. Other than that the facilities were very clean and very well located.
This was NOT at all "Henna" hotel. Yes, there is a group of small robot dancers in the lobby but they never danced much. Yes, there were a couple of dinosaurs welcoming you at the front desk but they are not functional as a check in clerk at all. The self check-in didn't work and an actual staff had to come out from the back to assist us. The room was small (though very efficient layout I must say!) and there was no robot inside, nothing interesting. It's close from the subway station exit once you get outside but took awhile of wandering underground to find the exit. No laundry facility in the hotel, free snacks and drinks were meh. You can leave your luggage before check-in or after check-out at the self-serving lockers but there aren't many available and they fill up fast. Was hoping for some fun and interesting experience staying at a strange hotel but nothing exciting at all. Will not stay there again.
What an amazing place. Convenient location. Free drinks at night. Snacks all day. Kid with me enjoyed the gimmicks. Bigger room than I thought I would get.