See all properties

Cross Hotel Osaka

4.0 star property

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

Exterior
Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi
Reception
Lounge
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Dotonbori
    ‪2 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view DOUBLE, Non Smoking

  • River view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Standard Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view TWIN, Non Smoking

  • River view
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Suite, Non Smoking (Cross Floor)

  • City view
  • 1109 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

King Room, Non Smoking (Cross Floor)

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Junior Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (3562)
The price is $308
per night
$389 total
May 15 - May 16
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 792 out of 1025 reviews
Rating 8 - Good. 179 out of 1025 reviews
Rating 6 - Okay. 41 out of 1025 reviews
Rating 4 - Poor. 6 out of 1025 reviews
Rating 2 - Terrible. 7 out of 1025 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Dotonbori and all you want to visit in main tourist Osaka. Rooms are clean and you are provided with amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yunhee

Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was great experience! It is located conveniently next to Dotonbori and a short walk to Shinsaibashi and Namba. The staff were very attentive and helpful. The rooms were spacious, clean, and comfortable. I would highly recommend to anyone wanting to stay in the heart of the action. It can be a little loud, but that is expected considering its proximity to Dotonburi.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chia ti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Osaka

Enjoy this stay with my family in Osaka. Very convenient to everything we want to go and hotel room is comfortable and clean, guest service is also friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

An

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cross Hotel! It was our second time staying there - the lounge was a draw for us coming back to stay! The location was perfect if you want to be right in the middle of the action. Staff was super helpful and friendly :)
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of our favorite places on our trip. The location was perfect. It was just a block away from food, shopping, and the river. We loved the breakfast buffet. The staff was also very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Shauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bathrooms!

It was good, little disappointed they help into the check in time to the minute. But the hotel was great! Amazing breakfast! Wonderful bathrooms in room!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to Dotonbori and other nearby shopping and eating areas. Also close to some train stations so you’ll have no trouble getting around. The hotel had options for storing luggage before and after stay for no cost which was very helpful. The room was clean and decently quiet considering you are nearby a hot spot of people. Check out was the easiest ive been too with self check out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yongmin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for shopping
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUST READ THIS REVIEW: Excellent hotel in the heart of Dotonbori. Walking distance to everything including the train station from the KIX Airport. Hotel has everything you need! I recommend, recommend, recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

GORDON

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ky

Stayed 3 nights in Jan 2025

8/10 Good

Sheila, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 7 nights in Jan 2025

10/10 Excellent

Henrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all the shopping and walking distance to Dotonbori.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic centrally located Osaka hotel with easy access to public transport. The staff are very helpful and friendly. Highly recommended.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not what it used to be.

The air quality from the HVAC caused my wife and I to wake up with sore/scratchy throats. I have stayed here multiple times, but this one time in particular ruined it for me. The location of this hotel is the reason I used to stay here often. That, combined with the cheap price, made this a no brainer. However, this is no longer a "less than $100 (USD) a night" option. One night costs about $350 (USD) for the cross floor. This hotel is not worth that with so many better options close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
- Superb location - Rooms are relatively small but new and clean - Breakfast is a great value
Stayed 2 nights in Dec 2024

10/10 Excellent

jesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Our stay at the Cross Hotel Osaka was great. Staff was friendly and rooms were nice, a bit small, but comfortable. Without a doubt the main feature was the location. Close to everything we wanted and needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jiacheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks their professional and friendly front desk staffs for arranging luggage delivery for me. The area is convenient with a lot of dining and transits option, as a side effect the area could be a fit noisy in the evening.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An easy yes

Killer location. Our view room literally looked directly out onto the famous Glico sign. Nice 3rd floor lounge with snacks and drinks. Incredible breakfast. Impeccably clean bathrooms.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Stayed 14 nights in Dec 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended very good location
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Stayed 4 nights in Nov 2024