Citadines Namba Osaka

4.0 star property

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1 bedroom, in-room safe, desk, laptop workspace
Lobby lounge
City view
Premier Double Room | Living area | LED TV
Double Room, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

Premier Twin Room

  • City view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Bedroom

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 1 Bedroom

  • City view
  • 635 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Bedrooms

  • City view
  • 786 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Family Room

  • City view
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

Premier Double Room

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio (Double)

  • City view
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio, 2 Twin Beds

  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • City view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • City view
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

Premier Double Room

  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Double Studio

  • Sleeps 2
  • 1 Queen Bed

Premier Twin Room

  • Sleeps 3
  • 2 Double Beds

Twin Studio

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Double Room

  • Sleeps 3
  • 1 Queen Bed

Family Room

  • Sleeps 3
  • 2 Double Beds

One Bedroom Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Two Bedroom Room

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About this property

Citadines Namba Osaka

4-star Osaka hotel, connected to a shopping center in Minami
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in December 2019.

Citadines Namba Osaka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Numero Five - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1107 out of 1366 reviews
Rating 8 - Good. 203 out of 1366 reviews
Rating 6 - Okay. 37 out of 1366 reviews
Rating 4 - Poor. 7 out of 1366 reviews
Rating 2 - Terrible. 12 out of 1366 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Federico

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel. Absolutely Recommended.

It was a perfect stay in this hotel. Will definitely book next time we come back to Osaka.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Feb 2025

10/10 Excellent

Thi yen phi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with very spacious rooms. Beds were very comfortable. The bathroom is a little small but still okay. Great facilities on site like gym, kids playroom, shared kitchen common area and laundry. Very walkable and close distance to many restaurants, main Dotonbori area and Kintetsu line or Osaka namba for access to trains. All easily within 10-15 mins walk. Highly recommend for families.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paris

Stayed 6 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay ever
Stayed 1 night in Feb 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 10 minute walk to the hub of Dotonbori but around property itself there isn’t a lot. Closest station is Nipponbashi and it was easy to get to Universal, Kobe and even Nara. Good property but bathroom was a bit small. Great service though made up for it. Water and ice on each level, laundry facilities were plentiful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Service is great. Staff helped us book restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shahida

Stayed 2 nights in Mar 2025

10/10 Excellent

Adina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 experience. Service, location, everything was amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Staff & service, property conditions & facilities
We loved having a washer dryer in our room. The room was comfortable and great use of space. Bathroom had separate tub and shower which felt luxe. Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet and easy walk to Namba station and the seafood markets
Stayed 1 night in Feb 2025

10/10 Excellent

Carissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Stay with a Western Feel in Namba-Osaka We stayed one night at Citadines Namba Osaka and had a great experience. The hotel has a more Western feel, with spacious rooms and thoughtful toiletries provided. There is an on-site restaurant and small bar, though we didn’t have the chance to dine there. The staff was helpful and welcoming, making our short stay smooth and enjoyable. Overall, a comfortable and well-located option in Namba—ideal for travelers looking for a bit more space and convenience!
Stayed 1 night in Feb 2025

10/10 Excellent

kristine, brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Common kitchen area
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
On the fringe of Namba. Convenient enough to access trains,food markets etc
Stayed 2 nights in Feb 2025

10/10 Excellent

Fly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Citadines last year and we love it so much that we’ve decided to stay here again. Excellent hotel cleanliness and services. Room facilities were in tip top conditions and everything looks and feel perfect. The lounge was an excellent idea to provide hot water and coffee services plus an area for people to dine in. Homely feeling hotel and the climate control was on point despite the harsh cold weather outside. Totally will come back again if we were to visit Osaka. Big thanks to the hotel staff for making this stay a memorable one once again.
Stayed 5 nights in Feb 2025

8/10 Good

Williejo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and modern. We liked how there was a microwave and dining set so that we can conveniently warm up our food in the comfort of our own room. The downside was that you could hear all the noise from the traffic and the floor was creaking as you walk. The bathroom was decent but lacked in shelf space. The bathtub and sink still had stains around the drain and was not cleaned well. The shower curtain also smelled as if it hadnt been washed or replaced. I loved how the laundry room was adjacent to the kids playroom so that you can tend to your laundry as your kids play next door. I also want to note that we received exceptional service from Ricardo at the front desk. We had a lot of luggage and didn't contact luggage forwarding services in time. We were concerned on how to get our party of 6 and luggage to the airport as we only knew of taxis that could manage up to 5 PAX and thought we would need 2 taxis (so essentially double the cost). Ricardo did his best to find us options and was able to help us find the best solution. The hotel was conveniently located within walking distances from many shops, restaurants and convenience stores. Namba station took longer than 6 minutes to walk to. We found it easier for us to walk to the Kintetsu-Nippombashi Station. Overall, we enjoyed our stay at Citadines and would likely come back should we decide to visit this area again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and contained all the amenities you would need. The room was big compared to rooms I’ve stayed in Tokyo. The staff were very helpful,friendly and efficient. Would definitely recommend and stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things I liked: The staff was very helpful in storing my luggage before check in and sending to my next destination after my stay. Accessibility to public transport is nice. The rooms were modern in design, spacious, and clean. Things that could have been better: The hotel offered an eco-friendliness coupon for not requesting a room cleaning. The neighborhood is ok. The interior temperature was quite warm for my preference.
Stayed 2 nights in Feb 2025