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Citadines Namba Osaka

4.0 star property

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Photo gallery for Citadines Namba Osaka

In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Room, 2 Bedrooms | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products
Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes
Studio, 1 Queen Bed (Double) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪2 min walk‬
  • Dotonbori
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪14 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

View all photos for Premier Twin Room

Premier Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Premier Twin Room

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Bedroom

Twin Room, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Twin Room, 1 Bedroom

  • 635 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Bedrooms

  • 786 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, laptop workspace, blackout drapes

Premier Double Room

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double) | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed (Double)

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Twin)

Studio (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Studio (Twin)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

In-room safe, desk, laptop workspace, blackout drapes

Premier Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Studio

In-room safe, desk, laptop workspace, blackout drapes

Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Premier Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Studio

In-room safe, desk, laptop workspace, blackout drapes

Twin Studio

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Double Room

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Twin Room

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Two Bedroom Room

Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Two Bedroom Room

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About this property

Citadines Namba Osaka

4-star Osaka hotel, connected to a shopping center in Minami
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in December 2019.

Citadines Namba Osaka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Numero Five - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on May 14, 2025 from 11 AM-5 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1031 out of 1281 reviews
Rating 8 - Good. 195 out of 1281 reviews
Rating 6 - Okay. 37 out of 1281 reviews
Rating 4 - Poor. 7 out of 1281 reviews
Rating 2 - Terrible. 11 out of 1281 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend location
We stayed here for 3 nights after arriving into Japan. I like the neighbourhood as it was close to Namba Station yet quieter (still busy) than hotels I’d think closer to the station or even hotels near the Dotonburi area. Staff were pleasant and helpful. Breakfast was plentiful but I’d give it a 4/5 for my personal taste
Stayed 3 nights in Jan 2025

6/10 Okay

Phoebe Nicole

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Ir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel from our whole stay in Japan!
Stayed 2 nights in Oct 2024

6/10 Okay

Ahmad

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Stayed 3 nights in Jan 2025

8/10 Good

Siu Loong Lillian

Stayed 3 nights in Dec 2024

10/10 Excellent

Nabilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines Namba Osaka was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lavie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I would want to know when considering booking this hotel: This hotel feels like one that would be booked for a wedding party. It feels very grand and high-end. The rooms are super large for being in Japan- they are sized like the ones at home in the US. Amenities were so nice we had clothing and linen spray in our room, a guest lounge with a full on kitchen with coffee and tea, a (clean) children's play area, and a laundry room. The dining hall attached to the hotel was fantastic! It was walkable to plenty of shops and restaurants and Dotonburi. I would without a doubt recommend this to anyone who wants a nicer stay than normal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elangovan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and helpful staff. Good location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location especially for animation lovers Cosy and stylish environment Beds are big enough. Staff are helpful and they can speak fluent English

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hooi Fong

Stayed 9 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Citadines
I love the Citadines hotel chain and stayed at many other properties around the world. This one was an old Takashimaya store space and redone into guest rooms and a community food hall next door. Great value for the size of room with kitchenette, and also laundry room, play room for kids, community work/lounge area with coffee machine. Great location close to many services and short 10 min walk to Namba station. Lively area but not jam packed with tourists and noisy bars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bernd

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, newly renovated
Room are spacious, service is good. We love staying here. The hotel is very clean, and they provide water dispenser at every floor
Stayed 2 nights in Nov 2024

10/10 Excellent

Anderson

Stayed 4 nights in Nov 2024

10/10 Excellent

Hisyam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to subway, great facilities, gym,kids play area and washing/dryer machine that can be paid by using mobile app. Will return again
Stayed 9 nights in Dec 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sing Bao, Esme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Namba and really near Den den town, there were multiple stores nearby that had plenty of food and entertainment options. Amenities were great, service staff friendly; with water dispensers and vending machines located on all floors, making it convenient to grab drinks.
Stayed 5 nights in Dec 2024

8/10 Good

Kannan

Liked: Cleanliness, staff & service, property conditions & facilities
While the location of the hotel is fantastic , the breakfast was disappointing . Very minimal and lacks variety .
Stayed 8 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 5 nights in Dec 2024

6/10 Okay

Melissa-Marie

Stayed 3 nights in Nov 2024