Centara Grand Hotel Osaka

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Building design
In-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking available
  • Spa

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    ‪2 min walk‬
  • Nipponbashi
    ‪4 min walk‬
  • Namba Grand Kagetsu Theater
    ‪8 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

Family Room ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite ( - Miyabi Club Floor)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Corner ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Room ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Twin Beds

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Miyabi Club Floor 

  • Sleeps 2
  • 2 Twin Beds

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Twin Beds

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 959 reviews" "
Rating 8 - Good. 147 out of 959 reviews" "
Rating 6 - Okay. 27 out of 959 reviews" "
Rating 4 - Poor. 16 out of 959 reviews" "
Rating 2 - Terrible. 20 out of 959 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Stayed 3 nights in Oct 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were amazing, very clean and elegant. The front desk was the absolute best at helping us add a day to our reservation without having to move rooms. The only negative thing we encountered was being given and then charged for drinks we didn't order in one of the restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent hotel with friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaewook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tide
Stayed 3 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, highly recommend
Couldn’t fault it. Absolutely beautiful hotel, amazing staff and super clean
Stayed 6 nights in Oct 2024

8/10 Good

Mei Zhen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Located within a shopping mall, walking distance to Dotonbori. Only downside is we can hear the trains running through the tracks throughout from our room.
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, close to Namba train station, level of service, cleanliness, corner king bed room had tons of light with excellent black out curtains, restaurants excellent (Thai and seafood restaurants), attached Parks Namba shopping centre was top notch Overpriced breakfast if reservation not made in advance. Needed to leave the hotel for breakfast.
Stayed 3 nights in Oct 2024

8/10 Good

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2024

10/10 Excellent

LING

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to buses and Namba station
Stayed 2 nights in Oct 2024

10/10 Excellent

Nasrin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms that were large for Japan standards. Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning city views, close to shopping and dining options
Stayed 3 nights in Oct 2024

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are many things to like about our stay at the Centara Grand. The location is excellent. Easy to get anywhere, and the nearby shopping is abundant. The rooms are nice, the beds are comfy. The breakfast buffet is very average for such a nice hotel. The room cleaning was strange. They moved our toothbrushes and other personal affects during the cleaning. The AC filter in the room was full of dust and caused us to have sneezing fits at night.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a wonderful time staying at the hotel for our honeymoon. We turned up just a bit after 3 and there was a bit of a line for check-in already, but the staff checked everyone in fast. They were all very friendly and helpful. The room we had was absolutely beautiful! We would definitely come back. We also had a massage at the spa - one of the massages I’ve ever had!
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Easy check in, great staff good amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Close to Namba district. We didn’t want to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Price vs expectations
We spent 7 days at that hotel. It is a nice hotel, nice room and restaurant on-site make it easy for breakfast but the mold on the bath joint was a turn off from the beginning. Not a bar with free stuff or in room like in other hotels (eg. Razor). No washing / dryer machine in the hotel but at least, there's some laundromat in less than 5 min walk from the hotel. If it was less expansive, I would have rate it higher but for the price paid, I was expecting more than other hotels I've in Japan that were less expensive. For almost the same price, we will try another 5 stars hotel we were hesiting with next time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is very nearby. The customer service is great. Highly recommend
Stayed 6 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 3 nights in Oct 2024

10/10 Excellent

Anna, San Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good!
Stayed 3 nights in Oct 2024