Candeo Hotels Osaka The Tower

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candeo Hotels Osaka The Tower

Spa
Spa
Spa
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Osaka Station City
    ‪12 min walk‬
  • Pokemon Centre Osaka
    ‪12 min walk‬
  • Grand Front Osaka Mall
    ‪17 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

Premium Twin (Universal) with Sofa Bed,Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive King,Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Triple,Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Premium Triple with Sofa Bed,Non Smoking

  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Premium Private Spa Suite,Non Smoking

  • 646 sq ft
  • Sleeps 6
  • 3 Twin Beds

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 646 sq ft
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin with Sofa Bed,Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin,Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King,Non Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King with Sofa Bed,Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin with Sofa Bed,Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Twin (Universal),Non Smoking

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive King with Sofa Bed,Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Luxury Corner King,Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed,Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin,Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Candeo Hotels Osaka The Tower

4.5-star hotel in Kita
Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury hotel also offers a 24-hour fitness center, spa services, and concierge services.

Candeo Hotels Osaka The Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The C's ~Sky Dining~ - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ~Sky Dining~

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 391 reviews" "
Rating 8 - Good. 74 out of 391 reviews" "
Rating 6 - Okay. 26 out of 391 reviews" "
Rating 4 - Poor. 7 out of 391 reviews" "
Rating 2 - Terrible. 8 out of 391 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean hotel. Was a little hard to find the reception counter to check in. Wish there were more dining options.
Stayed 3 nights in Oct 2024

6/10 Okay

Renee

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
The property itself was lovely and had some beautiful features (the spa was fantastic) but for me the detail was missing. For example, I stayed for five nights and had a cup of tea in my room on night 1. The cup with used tea bag stayed in the room for the duration of my stay. It was never cleared away. Breakfast also had limited choices for a western palate in my opinion, so I ate yoghurt and fruit every single morning. The hotel did not offer room service and the minibar was empty and never filled during my stay. I would rate this hotel a 2 out of 5, for the view and spa only. Everything else was far belw expectation
Stayed 5 nights in Oct 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Spotless, modern and luxurious design, staff were extremely courteous and kind. Station was fairly accessible, less than 10 minutes from hotel to on train. Centrally located between Umeda and Dotonbori means around 20 mins from room to either end of Osaka. All in all an excellent stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Nargish

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

8/10 Good

Nigel, Doncaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is an excellent choice for a comfortable centrally located stay in Osaka. It is a few minutes walk from Yodoyabashi metro station from which fast access around the city on the metro is easy, and Osaka railway station for main train services, and Shin-Osaka station for Shinkansen (bullet train) services are only a few metro stops away. The standard of service in the hotel is high, with friendly, helpful, well trained staff. English language communication was not a problem we experienced. The hotel is brand new, spectacular, and kept spotless. The rooms are beautiful, compact but not cramped spaces - but storage space is limited. The executive lounge could be excellent with better management commitment to its operation, and improvements to the opening hours, food and service provided. It is currently not worth paying to use in our view.
Stayed 9 nights in Oct 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Property conditions & facilities
Requested for an iron and the staff said all have been given out. Had to wait 2 days before one became available. Also had our luggage sent from Tokyo airport to hotel. The luggage arrived before our check in but it was disappointing that the hotel didn’t bring the luggage to the room before hand. Inside the room entrance vent on the ceiling, it was covered in dust. Seems like the filter hasn’t been replaced for quite some time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leoaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back here
Stayed 4 nights in Oct 2024

10/10 Excellent

robin

Stayed 2 nights in Oct 2024

10/10 Excellent

Murray

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Onsen and work out facility were great. Rooms are quiet, comfortable and great views. Good location. Buffets are just average.
Stayed 2 nights in Oct 2024

4/10 Poor

Sharen Vanessa

Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy, North highlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and amenities and sky spa was very modern like and up to date
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new and done to a very high standard. Staff are friendly and efficient. They perform their duties with minimal fuss and maximum effort. We loved the spa facilities and the breakfast buffet. Some reviews said there was a long line for the coffee machine - this wasn’t our experience. Particularly as there were two machines available for guests. The executive lounge was very relaxing and offered excellent value for money. All in all this was a near perfect stay. Kudos!
Stayed 7 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with plenty of space and public hots baths facilities were great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Remm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Staff were nice. Room was spacious and clean. Room service provided daily. Delicious breakfast with lots of options. Close to a train station. Great views from our room. It can get loud at night with the cars outside, but other than that we had a lovely stay.
Stayed 2 nights in Oct 2024

8/10 Good

orit

Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Akiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room, the top floor spa was spectacular, breakfast was tasty, the staffs were very nice and friendly. Check in and check out (speedy self check out) were easy, airport shuttle from the hotel was good. The TV in the room had the status of the laundry machines, so you can see if there’s any machines available from your room, also how many minutes left for your laundry. (Also accessible from your phone if you scan QR code) There was the status of spa, but it was always unoccupied, which my husband thought not very helpful… Might need some space around the breakfast area, there’s little room to place your tray or plate, but the food was great and staffs were helpful. I’m not sure if they already had one at the reception, but it might be helpful if they have metro station map and also Osaka area map near the reception. (Maybe young people would look up on the phone but we are old…) Big thanks to the staffs, we had really great time!!!
Stayed 9 nights in Oct 2024

10/10 Excellent

Yadong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from our room
Stayed 1 night in Oct 2024

10/10 Excellent

Ram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely rooms!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views from the hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Mario

Stayed 2 nights in Oct 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and beautiful hotel . Close by a station so easy transportation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Derrick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with beautiful hotel rooms, loved the executive lounge and view from our room.
Stayed 2 nights in Oct 2024