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Candeo Hotels Osaka The Tower

4.5 star property

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Photo gallery for Candeo Hotels Osaka The Tower

Spa
Property video
Interior entrance
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Grand Front Osaka Mall
    ‪13 min walk‬
  • Dotonbori
    ‪3 min drive‬
  • Osaka Castle
    ‪6 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive King,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Executive King,Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Triple,Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Triple with Sofa Bed,Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Private Spa Suite,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Private Spa Suite,Non Smoking

  • 646 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 646 sq ft
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin with Sofa Bed,Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Executive King with Sofa Bed,Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin,Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Candeo Hotels Osaka The Tower

4.5-star hotel in Kita
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and spa services are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury hotel also offers a 24-hour fitness center, spa services, and concierge services. Onsite parking is available (surcharge).

Candeo Hotels Osaka The Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The C's ～Sky Dining～ - Onsite restaurant.
THE C's SKY CAFE & BAR - Onsite bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
  • Self parking on site (JPY 2,800 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The C's ～Sky Dining～
  • THE C's SKY CAFE & BAR

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 12, 2026 from noon to midnight. All facilities that use power, including elevators, parking garage and restaurant will not be available during this time. Check-out time will be at 10 AM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2800 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 539 out of 780 reviews
Rating 8 - Good. 144 out of 780 reviews
Rating 6 - Okay. 62 out of 780 reviews
Rating 4 - Poor. 22 out of 780 reviews
Rating 2 - Terrible. 13 out of 780 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness
I loved it
Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V good and comfortable hotel

V good hotel well located near a subway and a few local shops nearby are useful etc - easy to navigate Ōsaka via subway and taxi if needed - safe area - 22nd floor amazing views ….
Stayed 2 nights in Mar 2025

4/10 Poor

Ry

Liked: Property conditions & facilities

Executive bar lounge is a con, avoid

Don’t bother getting the “executive bar lounge” add on, it’s not what you think. Doesn’t open till 4pm so can’t get a coffee, and closes at 9.30pm so a nightcap is also out the question. There’s no other bar in this hotel either so if that’s your jam then avoid. They don’t clean the room everyday unless you tell them before 8pm, but often this is too late or you forget. Also two elevators to get to any room, so can get very annoying fast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend. Excellent options
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, comfortable, breakfast was just ok but the rest was good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was extremely pleasant. We had access to the launch and it was a nice spot to relax after a day of exploring. The hotel is modern and has nice facilities including laundry access. The rooms are extremely clean and comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff were very friendly and and knew English which helped a lot!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Room comfort

Short stay

Room was too small.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael, Antioch

Traveled with family
Liked: Amenities
Our room was small but very comfortable and nicely designed. The view was beautiful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy assess to the train system and spectacular infinity pool
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa on rooftop.
Stayed 2 nights in Mar 2025

8/10 Good

unica, stockton

Liked: Cleanliness, staff & service, property conditions & facilities
nice ok b c
Stayed 3 nights in Mar 2025

10/10 Excellent

Ka Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and spacious. Staff are good
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candeo is an excellent hotel, just a 5-minute walk from the metro station. It also offers a Limousine bus service to Osaka area airports at 8:00 am, 11:00 am, and 3:00 pm. Kids especially enjoy staying here. The rooms are fantastic, featuring beautiful city views. The hotel is clean and well-maintained, though it doesn’t have a dresser if you're traveling with a lot of clothes; there’s space for 2-3 pieces of luggage. I stayed in an Executive room, which was great because it included access to the Executive Lounge. The lounge is open from 4:00 pm to 9:30 pm and can be enjoyed with friends and family. The lounge offers a selection of gin, vodka, and Japanese whiskey, while kids can enjoy apple and orange juices, sparkling soda, and tonic water. There’s also a variety of cookies, snacks, a cheese board, and cold cuts like salami and ham. The sauna area is a highlight, featuring cold and warm sitting pools for a relaxing sauna experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

sabrina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious hotel for our family of 4 (two teens) We had 4 large suitcases and still had room to move around. Trains were a few minutes away and a tonne of dining options within walking distance. I would definitely recommend and stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and location

We enjoyed our stay here. The room was comfortable, clean, and quite. The view from our window of Osaka was very nice. The staff was very friendly and helpful. It was a great location not to far from public transportation. If we ever return to Osaka we will stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

weldon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Chiniki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel very upscale
Stayed 2 nights in Mar 2025

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with room to improve. The rooms are small but efficient, comfortable beds and those on the river side offer great city views. A second pillow would be beneficial especially since the one provided is small and flattens. A privacy screen in the shower that looks into the room is greatly needed. It would be better to provide individual slippers as opposed to communal slippers that have been worn by previous guests. The onsen bath is lovely. Better and well placed signage on the rules and expectations would help compliance. I saw guests enter the bath, sauna and steam room directly from the change room without having taken any shower let alone a thorough head to toe scrub and wash down. Breakfast buffet logistics need thought/planning from someone experienced and competent in hotel/resort buffets. The area where the food and beverages are laid out is overall way too small for the size of hotel. There is no natural direction or order so guests end up forming 2 lines in opposite directions for the same station. The space between the aisles is too narrow for the number of guests especially if they are carrying the large trays provided. The tongs and spoons provided at the salad bar and yogurt topping station slow down the process greatly as they are ineffective choices for the task. The guest facing staff are largely international and they are well meaning and try hard. But language and communication skills are lacking, not just with guests but also with each other.
Stayed 4 nights in Mar 2025

4/10 Poor

Zeynep

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible

The hotel room was tiny and extremely uncomfortable. The restaurant manager called Salita was super rude, she was basically shouting at us at the table. The executive lounge was only open for 5 hours and not much to offer. There was no bellboy The hotel was too far to the touristic centre (Namba). There was nothing around.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Mohammed

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Rude staff member on reception ruined this trip for me. Very sarcastic and quite confrontational. Shame for the other staff as they was helpful. Only other down falls were no bell service so had multiple cases with no help. Had to take 2 trolleys of cases to the room myself and they was left outside the room for 3 days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again just for outdoor bath on the 31st floor, let alone the sauna and indoor baths with great views. Buffet dinner was fantastic and service was great.
Stayed 1 night in Mar 2025