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Candeo Hotels Osaka Namba

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candeo Hotels Osaka Namba

Sauna, spa tub
Sauna, spa tub
Sauna, spa tub
Corner Twin Room with City View, Non Smoking | View from room
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-2-5 Higashishinsaibashi, Chuo, Osaka, 542-0083
  • Dotonbori
    ‪3 min walk‬
  • Shinsaibashi-suji
    ‪6 min walk‬
  • Kuromon Ichiba Market
    ‪7 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪54 min drive‬

Room options

View all photos for Superior Queen Room, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Superior Queen Room, Non Smoking

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Deluxe King Room, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room with City View, Non Smoking

Deluxe King Room with City View, Non Smoking | Premium bedding, iron/ironing board, WiFi, bed sheets

Deluxe King Room with City View, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room with Sofa Bed, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Twin Room with Sofa Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Sofa Bed, Super City View - Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Twin Room with Sofa Bed, Super City View - Non Smoking

  • 193.8 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Non Smoking (Room types cannot be chosen)

Premium bedding, iron/ironing board, WiFi, bed sheets

Superior Room, Non Smoking (Room types cannot be chosen)

  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Twin Room, Super City View - Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Twin Room, Super City View - Non Smoking

  • 193 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

  • 193 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking

Premium bedding, iron/ironing board, WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 193 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Twin Room with City View, Non Smoking

Corner Twin Room with City View, Non Smoking | View from room

Corner Twin Room with City View, Non Smoking

  • 204 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

Premium bedding, iron/ironing board, WiFi, bed sheets

Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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$195 total
includes taxes & fees
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About this property

Candeo Hotels Osaka Namba

3.5-star hotel in Minami
Along with a full-service spa, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Candeo Hotels Osaka Namba offers 496 accommodations with bathrobes and slippers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub. Public bath/onsen services include an indoor public bath (no minerals).
Candeo Hotels Osaka Namba features a full-service spa. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Candeo Hotels Osaka Namba has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (JPY 3,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • Elevator
  • High-pile carpet in room

More

  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 2000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children
  • Covered self parking fee: JPY 3200 per night (in/out privileges)
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6 to 11 years old for breakfast when sharing existing bedding.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Osaka Namba Hotel
Candeo Hotels Hotel
Candeo Hotels
Cano Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Osaka
Candeo Hotels Osaka Namba Hotel Osaka

Candeo Hotels Osaka Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Shih Ya

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Ka Fai

Stayed 4 nights in Oct 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A Spa Hotek
I love their Spa. After walking all day, it is so nice to soak in the spa. Location is perfect. 10 min walk to Dotonbori,15-20 min walk to Kuromon Market and Shinsaibashi Market. I have stayed in several hotels and this hotel charges a lot for breakfast. Also, they don’t offer any amenities like toothbrush, hair brush, cream and etc… overall, a nice hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Carole

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Candeo Osaka Namba features a top floor onsen and large rooms and beds. It is in a lively area with shops and restaurants. We had a good stay here, but it wasn’t the cleanest or best maintained.
Stayed 3 nights in Oct 2024

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The area is very high traffic, so it’s a busy hotel. The beds were comfortable and the rooms were nice and clean. The subways are close to the hotel so you can get to Nara, Kyoto, and other places in a short time. The only issue we had was with drunk people in the alley outside throwing a metal trash can around and screaming at each other around 2am during a weekend. It’s good to bring a white noise machine with you if you stay here.
Stayed 4 nights in Sep 2024

8/10 Good

LIOR

Liked: Staff & service, amenities, property conditions & facilities
I like this brand because their stuff and the spa. I don’t know what happened this time with the cleaning level, it was not in the level I use too - mainly in the rooms and corridors. The spa cleanings was OK.
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Stayed 4 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Oct 2024

8/10 Good

Chi-Tung

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very walkable and convenient area with lots of food and shopping options. It was also an easy walk from where the airport shuttle bus drops off. Stayed as a family of 4 (2 school aged children). Our room was very small, and the sofa bed is very hard. We were happy with the bathroom, but honestly could have done with fewer amenities because they take up precious counter space. The breakfast was great though, with sufficient options. Sky spa was fine, separated by gender. The outdoor bath was refreshing but the area could have used an extra bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

2/10 Terrible

Han R

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
***BE CAUTIOUS*** My girlfriend and I left 2 days early from our stay due to loud noises throughout the day and night. You can hear the next door and people above talking/walking. Ceilings are low so the noise coming from upstairs was extra loud. When we booked our stay it says we had a choice to choose 2 large twin or a queen bed but when we got there they said I didn't have a choice and just received the twin bed room. The bed was not comfortable and our sheets were never changed. My girlfriend and I got bug bites all over our legs and feet's. We had originally booked a 4 night stay but we left 2 days/1 night early because we couldn't deal with the issues during our vacation. We would have left sooner but we already booked our bullet train for the end of our stay so we tried to tough it out. We couldnt handle it anymore so we just ended up buying new tickets so we can leave earlier. Pros - the hotel is a short walk from dontonburi nightlife and food. -There is a freezer in the fridge.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Terrible reservation system I've ever seen
I had no idea my reservation would have been made so imperfectly. My family consists of 2 adults and 2 children, and although I entered the ages of each child at the time of reservation, neither Candeo Hotels nor Hotels.com provide a way to verify the ages of the children included in my reservation. didn't Nevertheless, Hotels.com did not provide any evidence or confirmation method other than the reply that I had set the ages of all my children to 0. I clearly entered the ages of both children. Even assuming I hadn't entered the ages of my two children, Hotels.com should have provided a clear way to verify the reservations I had made. Not only did I not get a way to verify the ages of 2 kids from Candeo Hotels and Hotels.com, but I also saw Hotels.com offer the hyped accommodations for 5 people. I complained logically about this issue several times, but Hotels.com did not make any efforts to correct this issue, and only relied on staff and chatbots with poor communication skills. My family and I's trip was cut short by Hotels.com's poor systems and staff, and I was very, very disappointed. I paid unwanted extra fees to Candeo Hotel and wasted a lot of time. I have been encouraging my family and friends to use Hotels.com, but now I am planning to stop and will work hard to prevent Hotels.com's system from causing any further damage.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to dotonburi
Stayed 2 nights in Sep 2024

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying a night at this hotel. The bed was comfortable and rooftop hot pools a nice addition. Staff were friendly and it’s in a great area.
Stayed 1 night in Oct 2024

4/10 Poor

Jung Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 5 nights .. but every morning i had to see the cleaner stuffs on narrow isle. I thought cleaner systems is something wrong…… Need to be corrected that system… and I used washing machine two times…. My laundry was not dried fully due to bad cleaning of dusty of machine … no manger of cleaning at all. I won’t visit again.
Stayed 5 nights in Oct 2024

8/10 Good

Aakriti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well equipped. The onsen was a lovley addition. The room was a bit on the smaller size compared to other hotels we stayed at in Japan and wifi coukd have been better. Overall a good stay. Friendly and helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Sungcheol

Stayed 3 nights in Oct 2024

8/10 Good

SATOMI

Traveled with family
Liked: Cleanliness, staff & service
Location is good. Close to shopping and food . Room is too small for 3people . Breakfast was Very disappointed with the price. I couldn’t eat most of the food. Looks good but taste bad. But Sky Spa was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Yi Zun, Tamba-Sasayama City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, great English-speaking staff, and convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Karmen

Traveled with family
Liked: Staff & service, amenities
The property is situated between stops which makes it convenient to walk to as they were either 5-10mins walk away. It is also right next to an underground shopping and dining mall. AEON supermarket was only 5min walk away which was opened 24hrs! All 3 convenient stores were within walking distance (7-11 Lawson & Familymart). Not to mention the famous Dotonburi was only 5mins walk away. Loved the onsen and common resting area provided on the top level.
Stayed 5 nights in Sep 2024

4/10 Poor

Lucas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
OK location, but we booked for 4 people on last minute and then they checked in 4 people but they only had 3 beds and wouldn't offer an alternative. Disappointed.
Stayed 4 nights in Sep 2024