Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury hotel also offers a 24-hour fitness center, spa services, and concierge services.
Candeo Hotels Osaka The Tower has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The C's ~Sky Dining~ - Onsite restaurant.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
A restaurant
Restaurants on site
The C's ~Sky Dining~
Things to do
24-hour gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Spa
Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Private bathroom
Slippers
Towels provided
Entertainment
49-inch TV with cable channels
More
Air conditioning
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 4180 per person
Airport shuttle fee: JPY 1800 per person (one-way)
Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka
Candeo Hotels Osaka The Tower Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Good: 1) cold room fridge; 2) short walk to M subway line to take you anywhere you like; 3) nice rooms (large room by Japanese standards); 4) nice view from our room; 5) wifi worked well; 6) bed was comfortable; 7) room for our bags; and 8) ample space to hang clothing,8) quiet room (29th floor).
The excellent: the spa baths were incredible!
The not so good: the executive lounge is beautifully appointed. Combined with the views it could rank among the best - touching on Fairmont or 4 Seasons class. Adequate alcohol. BUT... the food offering didn't make sense. It is designed in the style of a charcuterie with cheese, cold cuts, olives, nuts etc but no crackers or bread or jams. Perhaps a cultural oversight? And the food supply was not maintained through the evenings.
The executives lounge hours don't make sense as it closes at 9:30 pm. Business people from North America and Europe work outside that time frame and no one wants to keep their partner up late at night answering calls and emails in room. These hours are counter to the purpose of an executive lounge -- it's for executives to work and relax in a comfortable setting.
PS bonus review. The dinner and lunch buffet were not to my taste. Western food but I will not make this a point of criticism as this is merely a question of my taste. I'd recommend checking it out before committing to breakfast
I will stay again. These comments are for the managers to improve already good service to a higher level.
Nice building but limited options and services. No room service. Restaurant often booked and won't accommodate changes. Very busy hotel. Service desk often unattended. Staff not flexible. Long lines to use elevators.
Nice modern hotel situated from the 17th floor up with commanding views. Good food selection but the breakfast buffet was not well run - lack of plates and cutlery especially 15-20 mins before closing time even when more people were being let through the door.
Lovely onset from the top floo but can get busy.
This is way out of the way from main area also the Tran station is disconnected you have to tags another train to change for all main areas
No food or shopping around
Hotel staff is trained to be NON customer service
most non accommodating hotel ever
There’s is an attitude about being all that when the hotel is sub standard on all fronts
The room checking was bad most days they leave trash and unclean amenities every day
They don’t have bell boys or house jerpijg ti bring you anything you have go down to get it yourself
There’s no food or shopping in or around the hotel except the Lawson around the corner
Rooms are claustrophobic
Small room for three people with. Bathroom with no curtains or shield within the room it’s the most substandard hotel experience I have ever had and by the ways was not cheap at all one of the most expensive hotels in the area
Such a. mistake
For your money book a better and centrally located hotel other than this one that had better staff and customer service and rooms
This hotel is well located with an amazing check-in experience. The breakfast views are wonderful and the hotel room well designed. While not large by American standards, it was still cozy and thoughtfully detailed.
Check in was very slow with long lines. Private lounge needed restocking, wine bottles were empty and no juice nor water was offered. Dirty plates and glasses were left in the cart for hours. Not worth the extra price paid. Hotel is at a great location and clean however it is very short staffed.
This is a new hotel with good condition and quiet environment. But the staff service is not good enough both from the reception service as well as inside the restaurant, apparently lack of staff and appropriate service standard. The choice of food in the breakfast buffet is also very limited
The hot tub was beautiful and the rooms were gorgeous. I would add a change machine to the laundry area and towel service at the tubs and ability to clean in the gym
Amazing bathing area and food options were pretty good in the lobby, the area was also extremely great to be in and just 20 minutes from dotonburi, wish I spent a little more time here.
Area was very near to shopping area and its peaceful ans quiet
Kim
Stayed 4 nights in Dec 2024
10/10 Excellent
Christy
Traveled with family
Dec 16, 2024
Liked: Property conditions & facilities
We had fire from
Hotel announcements asked us to go to the lobby which was on 17th floor.
If the fire was big or other disaster I’m pretty sure that we are all dead!
Hotel people were welcoming their new hotel guests. No support or apology 😅