Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury hotel also offers a 24-hour fitness center, spa services, and concierge services.
Candeo Hotels Osaka The Tower has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The C's ~Sky Dining~ - Onsite restaurant.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
A restaurant
Restaurants on site
The C's ~Sky Dining~
Things to do
24-hour gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Spa
Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Private bathroom
Slippers
Towels provided
Entertainment
49-inch TV with cable channels
More
Air conditioning
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 4180 per person
Airport shuttle fee: JPY 1800 per person (one-way)
Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka
Candeo Hotels Osaka The Tower Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great property with easy access to subways and trains. Walkable to many restaurants and shopping. Great location. Room was decent size for Japan. Breakfast was wonderful with many buffet options. Spa was clean and coin op laundry machines were super convenient. Would definitely stay again.
This hotel is expensive but I like the modern style of this hotel. The sauna and spa on level 31 is excellent. I recommend anyone who stay there, have buff breakfast early in the morning. It is worth to include it.
Everything about this hotel was great, except for the bathroom door. Who thought of this? There’s no room to walk into the bathroom and close the door. You’ll have to maneuver your legs around the toilet, hugging the toilet, and close the door with your hand behind your body. Ever thought of having the door swing outward? Everything else was great.
Very nice property in a very good location, close to public transport options. Very good breakfast buffet. Rooms were very dimly lit which made it hard to get ready in the mornings. Cleaning was inconsistent and sometimes towels and water bottles, etc would not get replaced even after cleaning crew had been by.
See my other review, unfortunately I had already booked this hotel two times for this trip and could not change the reservations. I do not recommend this hotel.
Note recommnended, very crowded, poor service, no good room cleaning.
Juan Francisco
Stayed 2 nights in Apr 2025
4/10 Poor
Juan Francisco
Traveled with family
Apr 21, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is advertised as a tourism hotel but it is located in an office tower. You have to take an elevator to get to the lobby and usually is very crowded. You have to make queues to get down from the lobby and lobby is packed with people. The "lounge" is actually located in the same level as the lobby so it is nothing private, for checking we had to make queues all the time and there is no concierge clearly available to get directions, etc. so you have to make a queue each time you need to ask something. At last minute I extended my stay one more night since our flight was late, it took a lot of time to make them understand what I was doing and they charged me again the city tax since it was a new reservation (for the1 day extension....not big money but I felt it was very unpolite). The room cleaning is very basic, for instance I left some used tea jars in the room and when I got back the bed was made bu the jars were not cleaned, they then say that on the TV they explain this and is their "eco friendly policy" which I still can not understand. The onzen on the top floor has some nice views but it was all the time packed with people. In summary I do not recommend this hotel and will not return, for a one night stay it might be OK but for a holiday or long stay business trip there are much better options in Osaka.
Beautiful lobby at 17th floor, hosts are friendly and welcoming. Hotel is located at walkable shopping area. Room is clean but I found dust on here and there so attention on cleanest due to I have dust allergy. Breakfast buffet is charming, beautiful decoration, healthy tasty food. But I stayed one week so tired of repeating menu, Hotel manager should lookin in to Daly repeating menu. So long stay customer wouldn’t boar,should serve different ethic background food. I notice that there is no USb C and A; I mean no charger for cell phon.