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Hotel Kristall Orvieto

3.0 star property

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Photo gallery for Hotel Kristall Orvieto

Exterior
Bar (on property)
Reception
Lunch and dinner served, local cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Pet friendly
  • Housekeeping

Explore the area

Map
Via Angelo Costanzi n. 69, Orvieto, TR, 05019
  • Orvieto Funicular
    ‪3 min drive‬
  • Duomo di Orvieto
    ‪4 min drive‬
  • Orvieto Underground
    ‪4 min drive‬

Room options

View all photos for Standard Double or Twin Room

Desk, blackout drapes, soundproofing, cribs/infant beds

Standard Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Single Use

Desk, blackout drapes, soundproofing, cribs/infant beds

Double Room Single Use

  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Desk, blackout drapes, soundproofing, cribs/infant beds

Comfort Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout drapes, soundproofing, cribs/infant beds

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout drapes, soundproofing, cribs/infant beds

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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  • Air conditioning
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4.6 out of 5, Wonderful, (714)
The price is $204
per night
$230 total
includes taxes & fees
May 23 - May 24
Hotel Duomo

About this property

Hotel Kristall Orvieto

3-star Orvieto hotel with 1 restaurants, connected to a rail/subway station
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Kristall Orvieto offers 36 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Kristall Orvieto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Ristorante Numero 63 - This restaurant specializes in local cuisine and serves lunch and dinner.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante Numero 63

Things to do

  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 7.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT055023A101005795

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kristall Orvieto Hotel
Hotel Kristall Orvieto Orvieto
Hotel Kristall Orvieto Hotel Orvieto

Hotel Kristall Orvieto Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 20 out of 98 reviews
Rating 4 - Poor. 6 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room itself was worst I’ve ever stayed in. Beds were horrible. One was sunken in and slanted. I looked under sheets and it was falling apart. The toilet was dripping all night and the tiny shower wouldn’t stay on. Had to shower with one hand to keep it on. After the night I went to staff to let th know the issues so that they could fix them for the future. I wasn’t asking for anything just letting them know. They didn’t even apologize just made excuse and didn’t even let me finish speaking. Loved our breakfast woman though! If you are going to Orvieto please do not stay here. Stay up in the city not down by the train tracks like I made the mistake of.
Stayed 1 night in Nov 2024

6/10 Okay

Domenico

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was tiny (I guess to be expected) toilet seat Loose/broken, no lock on bathroom door, fridge on the floor, (had to get down on my knees to put water bottles in)
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff, room needs a good cleaning.

All of the staff was very friendly and accommodating. Our room had a huge pile of dust/dirt in the corner and mold in the tile grout in the shower. The bed wasn’t very comfortable. I know it’s not a 4 star hotel but cleanliness should be expected.
Mold I. Shower
Dirty floor.
Stayed 2 nights in May 2024

6/10 Okay

Stefano

Stayed 1 night in May 2024

6/10 Okay

cynthia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not our best choice, the place had great staff, and breakfast was good with nice people serving. Hotel needs an update.
Stayed 1 night in Jan 2024

10/10 Excellent

G

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ornella

Stayed 1 night in Oct 2023

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Stayed 1 night in Sep 2023

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
The ac/c never worked and I ws given several different reasons why. Wasted my one day in Orvieto trying to get the room livable in the heat. Had to keep the balcony door open to the traffic and mosquitoes all night just to get some air in the room. Finally was told the ac was not even activated in the hotel... but somehow the lobby was nice and cool. Never got to visit the town. Horri
Stayed 1 night in Jun 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected. We could rest and had a good morning start. Recommend a good restaurant for dinner
Stayed 1 night in May 2023

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness
Extremely convenient for the A1 - 2 minutes from the off ramp. An ideal stopover hotel, with a good medium priced restaurant next door. Staff friendly and helpful. Will certainly re-use.
Stayed 1 night in May 2023

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service very pleasant. We arrived before check-in, left our luggage to explore old Orvieto and upon returning staff advised they’d put our luggage in our room. Car dependent location. 25 minute walk from train station, taxi/bus service from train station and hotel seemed extremely sparseness
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

No AC until June!

The hotel feels shabby and hasn’t been renovated recently, but this is not the main point. We arrived at the hotel on a hot May afternoon only to discover that the AC was not working and the room was stuffy and humid (we specifically selected a hotel with air conditioning). After tinkering with all AC controls, we returned to the lobby and asked about the AC. The receptionist gave us an embarrassed smile, opened a central circuit box and flipped a switch. For the time being we had air conditioning. But after we left the hotel and returned later in the evening, the AC was off again. We came back to the lobby to talk to the night shift manager, who barely spoke any English. He said and wrote “Giugnio” on a piece of paper, implying that they did not turn on air conditioning in the hotel until June (this was not written anywhere on Hotels.com). He then went up to our room and pretended to tinker with the AC control panel (which obviously didn’t work because the main circuit breaker was down). He later proposed that we open the balcony window and let in some cold air and that in a few hours the room will cool down. I should mention that the back of the hotel overlooks a busy railway. We found this unacceptable and at that point decided to leave the hotel. We found very reasonable accommodations next door, with air conditioning and much more pleasant hospitality and rooms for a similar cost.
Stayed 1 night in May 2022

4/10 Poor

Sara, Taunton

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very pleasant and helpful. Breakfast was very nice. The room was clean but had ants, which were taken care of by the staff spraying insecticide. The hotel was advertised as having air conditioning, which the staff said couldn't be turned on until June 20th for some reason. Temperatures were in the mid-high 80's so the room was very unpleasant for sleeping. The hotel is very near the high speed train tracks, and that is loud at all hours. The beds were very uncomfortable.
Stayed 2 nights in May 2022

8/10 Good

joseph

Stayed 1 night in Apr 2022

10/10 Excellent

Vicky

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Elvio

Stayed 1 night in Mar 2025

6/10 Okay

maurizio

Business traveler
Liked: Staff & service
.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel für Zwischenstopp

Etwas in die Jahre gekommenes kleines Hotel. Freundliches Personal, Bett bequem und Zimmer einfach aber sauber. Der Zug der hinter dem Hotel vorbei fährt ist bei offener Bslkontür sehr laut, bei geschlossener Tür erträglich. Badezimmer klein, aber es hat alles was man braucht. Großer Pluspunkt ist die Nähe zur Autobahn, ich hatte dort beim Zwischenstopp auf dem Weg nach Calabria übernachtet.
Stayed 1 night in Feb 2025

4/10 Poor

Loris

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Colazione buona e personale gentile. Purtroppo la camera e soprattutto il bagno erano molto vintage, non c'era il doccino della doccia ma solo il soffione e parte del battiscopa della stanza era completamente staccato dalla parete e a terra.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabrizio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Orvieto Scalo.

Good hotel just off the main highway and five minutes drive into the center of Orvieto. The hotel is well kept, although dated, but clean and the Staff is very friendly. Well worth the ratio of quality vs price.
Stayed 1 night in Oct 2024

8/10 Good

Manuele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Struttura un po' datata ma nessun problema particolare e personale gentile. Senz'altro ottimo per qualità/prezzo
Stayed 1 night in Aug 2024

8/10 Good

Laetitia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour une escale.

Hôtel très bien situé. Pas très loin d'Orvieto. Idéal pour une nuit. Personnel sympathique. Chambres correctes.
Stayed 1 night in Apr 2024

8/10 Good

Gianluca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024