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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
Dock
7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly

Explore the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Ripley's Believe It or Not
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪4 min drive‬
  • CoCo Key Water Resort
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Premium bedding, pillowtop beds, in-room safe, desk

Room (Resort Select)

  • 493 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

Premium bedding, pillowtop beds, in-room safe, desk

Studio (Villa)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

  • 1195 sq ft
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

  • 1689 sq ft
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star Orlando hotel close to The Wheel at ICON Park™
Along with a marina, this smoke-free hotel has 7 outdoor pools and a full-service spa. Valet parking is free. Additionally, a water park (surcharge), a restaurant, and 2 poolside bars are onsite. Housekeeping is available on request.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Westgate Lakes Resort & Spa Universal Studios Area features a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 25005 square feet (2323 square meters) include conference space. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Complimentary self parking and valet parking are available on site.

Westgate Lakes Resort & Spa Universal Studios Area is a smoke-free property.

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.
Cordovano Joe's Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Buccaneer Galley - This bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • 7 spa tubs
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2159 out of 4381 reviews
Rating 8 - Good. 918 out of 4381 reviews
Rating 6 - Okay. 603 out of 4381 reviews
Rating 4 - Poor. 326 out of 4381 reviews
Rating 2 - Terrible. 375 out of 4381 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service
BEWARE OF FLEAS
Hotel room was covered in fleas! Didn’t notice until the last day of our visit when we got covered in bites.
Stayed 4 nights in Nov 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the resort! I regret not enjoying a lot of the amenities but they have a lot to offer. It is also very close to Universal which was nice. We were welcomed by one of their bellmen Chazz who made sure to let us know every little detail of the resort! He was great and we had a very pleasant stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Masood N

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

macie

Stayed 2 nights in Nov 2024

6/10 Okay

pedro

Traveled with family and small children
Liked: Cleanliness, amenities
Havd to pay for the water park...it should be noted that extra amenities was at a cost

6/10 Okay

Reese

Traveled with family
Liked: Cleanliness
Not near enough parking for the amount of building and units there are. Very Very noisy place. you can hear almost everything around you. The unit it self was nice, and met our needs. Not very pet friendly, not much grass to walk your pets. Most of the time you have to walk on the same area cars drive, because there is not very many side walks. 1 Tennis court for the whole place. For our event it was convenient for the location. We will NOT be booking here again. Thank you
Stayed 5 nights in Nov 2024

2/10 Terrible

Bridgette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Miranda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that the water park wasnt apart of my resort fee
Stayed 7 nights in Nov 2024

10/10 Excellent

Sherryenne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always a great stay when I’m here at Westgate I overly love this place ❤️❤️❤️
Stayed 2 nights in Nov 2024

8/10 Good

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

8/10 Good

Joseph Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. The room is quiet and staff was great for quick check in and helpful about dinning and activity. Only con was house keeping never cleaned room next day and didn’t make the bed or refill coffee packets.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Nice
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Gave me a roon with no heat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven, brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this please I’m already planning my vacation for next year. See ya soon
Stayed 7 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Barbara

Stayed 1 night in Nov 2024

6/10 Okay

Jason

Stayed 4 nights in Nov 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service
There was no hot water in the shower the whole time. I didn't say anything because they texted us the first night saying they were fixing something with the water overnight but it didn't work. The tub and sinks had water but not the shower. It also sounded like there was water running in the bathroom wall behind the toilet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Brenblade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Visit to West Gate Lake resort, nice small condos, kitchen was nice and had everything i needed to make home cook meals which beats any standard hotel motel room. Property was nicely maintanced, only had an issue with the room phone not working. Would love to see a water station near building 800 so i dont have to drive to lobby at night to grab water. Other than that, was an overall nice Property and staff were nice at the front desk when i needed couple bottles of water at 1am due to being out myself. Will like to visit again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent facilities, excellent room, excellent location. Would definitely return.
Stayed 9 nights in Nov 2024

10/10 Excellent

escarlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids had so much fun something to do everyday and the rooms are very spacious.

10/10 Excellent

Ariel, Rapid City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 3 nights in Nov 2024