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Universal’s Loews Portofino Bay Hotel

4.0 star property

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Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Property amenity
3 outdoor pools, cabanas (surcharge), pool umbrellas
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
5601 Universal Blvd, Orlando, FL, 32819
  • Universal CityWalk
    ‪10 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Universal’s Islands of Adventure
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

  • Bay view
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

  • Bay view
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

  • 650 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Outdoor pool, cabanas (surcharge), pool umbrellas

Universal’s Loews Royal Pacific Resort

  • Pool
  • Pet friendly
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, (1595)
The price is $662
per night
$745 total
includes taxes & fees
Apr 28 - Apr 29
Universal’s Loews Royal Pacific Resort

About this property

Universal’s Loews Portofino Bay Hotel

4-star hotel in Florida Center
5 restaurants, 3 outdoor pools, and a fitness center are available at this hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Universal’s Loews Portofino Bay Hotel offers 750 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Universal’s Loews Portofino Bay Hotel features 3 outdoor swimming pools and 3 hot tubs along with a waterslide and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. Event facilities measuring 42000 square feet (3902 square meters) include a conference center. This family-friendly hotel also offers a terrace, early theme park entry, and express theme park tickets. Parking is available onsite for a surcharge.

Universal’s Loews Portofino Bay Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 147 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1004 reviews
Rating 8 - Good. 170 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ayleem

Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room and all of the special extras. But what really made it five star was that every staff person we interacted with was helpful, friendly, eager to do what they could to make a memorable stay for us. Keep up the amazing work!
Stayed 2 nights in Jan 2025

4/10 Poor

John

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Major construction
Major construction was being done on the outside of the property causing noise and disturbances.
Stayed 2 nights in Dec 2024

10/10 Excellent

Masayuki

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a wonderful place however it was under construction and there was plastic over our window so we had no View
Stayed 1 night in Dec 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The hotel was beautiful! We were pleasantly surprised and impressed. We will definitely be staying here again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jia

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, customer service and location.
Stayed 1 night in Jan 2025

6/10 Okay

Jody

Traveled with family
Disliked: Staff & service
We recently stayed at the Portofino resort and wanted to share our experience. We appreciated the theming around the Bay area, and the availability of room service was a nice option. However, we found the guest rooms to be quite outdated and dingy. The bath towels had stains and holes. Additionally, we encountered difficulties in obtaining extra towels for our room. The staff overall was less than helpful. This experience did not meet our expectations for a five-star resort, we believe it falls more in line with a three-star rating.
Stayed 4 nights in Dec 2024

10/10 Excellent

JAIR

Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfy bed, restaurant food was excellent.
Stayed 1 night in Dec 2024

8/10 Good

Calvin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Neat hotel, but extremely expensive for what it is. At 1000 dollars a night, it should Atleast include parking and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Kalpesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & location . Spacious and well maintained rooms. Water taxi was very convenient to reach universal studios. Definitely will stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 5 nights in Nov 2024

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service from the hotel staff to restaurant staff. A wonderful stay, thank you!
Stayed 2 nights in Dec 2024

2/10 Terrible

Hyuk Jae

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Phoebe

Liked: Cleanliness
The hotel is generally a good option for universal, but it doesn’t feel very luxurious. There was no one at checkin when we arrived around midnight to help with bags, the rooms are quite basic with basic amenities despite having got a higher class room, the boats to the theme park can take 30-40 mins due to queues and infrequency at peak times. The restaurants are good - with a good breakfast. Really would only stay again for the express pass
Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent to Universal Studio. Love the boat ride and the walkway around the lake. The area is so beautiful. I wish I can stay there for much longer.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shawna

Stayed 2 nights in Nov 2024

10/10 Excellent

Garth M Carlson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting. Confused where the restaurant was by the pool and the pool area is still under construction, but they told us that in advance. Fast passes and boat service to Universal make this a wonderful value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Preston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved making it a tradition coming here!
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa, buxton

Stayed 2 nights in Oct 2024