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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Convenient laundry facilities with a washing machine and dryer.
Enjoy a functional workspace with a large bed, desk, and chair, plus a flat-screen TV and desk lamp.
Relax by the pool surrounded by lounge chairs and take in the views from the adjacent balconies.
Relax in this inviting room with a large window, flat-screen TV, and comfortable armchairs.
Welcome to our reception area, featuring a comfortable seating area with chairs and a table, a beautiful painting, and a vase with fresh flowers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
9240 US Highway 192, Clermont, FL, 34714
  • Northeast Regional Park
    ‪5 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪11 min drive‬
  • Magic Kingdom® Park
    ‪18 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(56 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(27 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Clermont Theme Park West

Four Corners hotel close to Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk, and a front-desk safe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and a front-desk safe. Complimentary self parking is available on site.

SureStay Hotel by Best Western Clermont Theme Park West has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 417 out of 1005 reviews
Rating 8 - Good. 309 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Amenities
Frankie at the front desk was very welcoming after our long drive to Clermont. The room was very nice and had a lot of amenities we were happy to see! The price was great and we would stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Mariam

This is not a hotel! This is is motel for one night stay truckers
Stayed 3 nights in Mar 2025

6/10 Okay

Sherri

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
This property definitely needs to be renovated and not just a facelift. While the room was clean and staff was pleasant, you could tell this was an older property.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerson

Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 1 night in Mar 2025

10/10 Excellent

angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. Frankie at the front desk was fantastic. Everything was great. No complaints. Will definitely be back
Stayed 1 night in Mar 2025

2/10 Terrible

david, staten island

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 7 nights in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alliette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay, the manager is very nice. He goes above and beyond to make your stay is memorable. Thanks Jay!
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always my first choice.

This is my go too hotel in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, North Lauderdale

Stayed 1 night in Mar 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, clean, and convenient location.
Stayed 6 nights in Mar 2025

10/10 Excellent

ARNIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION AND PRICE
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Stayed 6 nights in Feb 2025

10/10 Excellent

WAGNER D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ferias 2025

We enjoy all the facilities that the hotel gave us. The staff are mega friendly, all the time. The cleaners, is Ok The breakfast is ok The facilities , near hotel is great the bed and shower are good My room is ok, but my brother 's room smell strong smoke
Stayed 4 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

William A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charge vs Hold

On check-in my CC was charged $100, instead of the usual "HOLD). When I checked out the staff had to inspect the room for damage/missing items. I received a full credit as soon as this was done and received a receipt. The reasons I was given was because it was in such a busy/transit area that was there policy".
Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was amazing. Floors in the room were very dirty.
Stayed 4 nights in Feb 2025

8/10 Good

Sarah

Traveled with family
It was a clean and what we needed
Stayed 3 nights in Feb 2025

10/10 Excellent

kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hesitant to book but rating was good, price was great..Came in kinda late but Roger was polite and quick to get me checked in. The hotel is older but very clean and modern. Convenient to many food options and attractions. The room itself was clean, modern and comfortable. No complaints and would not hesitate to book again
Stayed 1 night in Feb 2025

6/10 Okay

Thais

Stayed 1 night in Feb 2025

2/10 Terrible

Yushu

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is nothing. Noisy. Cannot find the receptionist most of the time.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the two star rating, it was an excellent stay. Some reviews said there were bug problems but I did not see any for the 6 days I stayed there.
Stayed 5 nights in Feb 2025