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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Reception
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
9240 US Highway 192, Clermont, FL, 34714
  • Northeast Regional Park
    ‪5 min drive‬
  • Orange Lake Golf
    ‪5 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪11 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express And Suites Clermont Se West Orlando by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (629)
$204 nightly
The price was $225
The price is $204 total
includes taxes & fees
Holiday Inn Express And Suites Clermont Se West Orlando by IHG

About this property

SureStay Hotel by Best Western Clermont Theme Park West

Four Corners hotel close to Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk, and a front-desk safe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and a front-desk safe. Complimentary self parking is available on site.

SureStay Hotel by Best Western Clermont Theme Park West has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ARNIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION AND PRICE
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Stayed 6 nights in Feb 2025

10/10 Excellent

WAGNER D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ferias 2025

We enjoy all the facilities that the hotel gave us. The staff are mega friendly, all the time. The cleaners, is Ok The breakfast is ok The facilities , near hotel is great the bed and shower are good My room is ok, but my brother 's room smell strong smoke
Stayed 4 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

William A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charge vs Hold

On check-in my CC was charged $100, instead of the usual "HOLD). When I checked out the staff had to inspect the room for damage/missing items. I received a full credit as soon as this was done and received a receipt. The reasons I was given was because it was in such a busy/transit area that was there policy".
Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was amazing. Floors in the room were very dirty.
Stayed 4 nights in Feb 2025

8/10 Good

Sarah

Traveled with family
It was a clean and what we needed
Stayed 3 nights in Feb 2025

10/10 Excellent

kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hesitant to book but rating was good, price was great..Came in kinda late but Roger was polite and quick to get me checked in. The hotel is older but very clean and modern. Convenient to many food options and attractions. The room itself was clean, modern and comfortable. No complaints and would not hesitate to book again
Stayed 1 night in Feb 2025

6/10 Okay

Thais

Stayed 1 night in Feb 2025

2/10 Terrible

Yushu

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is nothing. Noisy. Cannot find the receptionist most of the time.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the two star rating, it was an excellent stay. Some reviews said there were bug problems but I did not see any for the 6 days I stayed there.
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Room was very nice, clean & comfortable. Bathroom was nice & big. We will stay again when in area.
Stayed 2 nights in Jan 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aida, Orlando

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and courteous. The room was clean. I strongly recommend this hotel. I will visit again.
Stayed 2 nights in Jan 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and good value for money

Overall great location that is close to everything. Good value for the money and rooms were clean. Would stay here again. Low price point so nothing fancy but served our needs and clean was important to us.
Stayed 2 nights in Nov 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Washer and dryer were outside
Stayed 1 night in Dec 2024

10/10 Excellent

jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service~!~!~!
Stayed 1 night in Dec 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kriston

Traveled with family and small children
Liked: Cleanliness, amenities
Clean & quiet area, a couple plugs did not work floor was not mopped my toddlers socks were black from walking around inside. There was no body wash in the container they provide & we had forgot ours but other then that it was a great experience & I will return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area housing rude dangerous acting immigrants, trying to run into you in the walkway. Transgender men walking around in front of children half dressed acting weird. No soap. No room check. Very rude staff if you are not of the immigrant status. All around not a place you would want to be with children. And be ready for a 100 dollar security payment that makes zero sense.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rirsy

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024