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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Property amenity
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Reception
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
9240 US Highway 192, Clermont, FL, 34714
  • Orange Lake Golf
    ‪4 min drive‬
  • Northeast Regional Park
    ‪6 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪17 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room)

  • 419 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Property amenity

Holiday Inn Express And Suites Clermont Se West Orlando by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (391)
The price is $170
per night
$189 total
includes taxes & fees
Mar 29 - Mar 30
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About this property

SureStay Hotel by Best Western Clermont Theme Park West

Four Corners hotel close to Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk, and a front-desk safe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and a front-desk safe. Complimentary self parking is available on site.

SureStay Hotel by Best Western Clermont Theme Park West has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 84 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service~!~!~!
Stayed 1 night in Dec 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kriston

Traveled with family and small children
Liked: Cleanliness, amenities
Clean & quiet area, a couple plugs did not work floor was not mopped my toddlers socks were black from walking around inside. There was no body wash in the container they provide & we had forgot ours but other then that it was a great experience & I will return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area housing rude dangerous acting immigrants, trying to run into you in the walkway. Transgender men walking around in front of children half dressed acting weird. No soap. No room check. Very rude staff if you are not of the immigrant status. All around not a place you would want to be with children. And be ready for a 100 dollar security payment that makes zero sense.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rirsy

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bhojnarine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not bad for the price and location. Room was very clean, no issues with anything in the room. Just had a strange smell but nothing that would prevent us from stay. Easy to find and parking was convenient. Jay the assistant manager was super nice, courteous and hospitable. Spoke to him the day before we arrived and he also checked us in. Bed was comfortable and had a good night rest. About 30 minutes from Orlando airport and lots of restaurants around.
Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this property when we evacuated from Milton. It was a good place to stay and to keep safe. Now while it is not the Ritz Carlton it is well kept place and staff was extremely friendly. The dollar value was good. We traveled with 2 cats, so that was a little more money. I would recommend this place in a heartbeat and Disney was not far away.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
The staff was amazing! I book rooms for our business and they were wonderful to deal with and they didn't raise prices (if they did, not a lot) after Hurrican Milton. :-)
Stayed 3 nights in Oct 2024

10/10 Excellent

Whitney

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice as affordable and clean. Front desk person when we checked in was so nice. He gave us dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with pets, Traveled with family
Liked: Amenities
Clean, comfortable and updated! Excellent customer service and a very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms that are very spacious. Friendly staff and plenty of food options all around the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gisela

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very special
Stayed 2 nights in Sep 2024

6/10 Okay

Kim

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This stay the floors in ours and also friends rooms appeared filthy. Girls swam when they returned to the rooms several times wet, wiped up the floors with the bath mats. The mats came up black….
Stayed 2 nights in Sep 2024

10/10 Excellent

KAYLA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here. The pool was just a little dirty but not enough to stop us from enjoying it. The staff was great. The overall room was neat and clean. If and we come back to this area we will stay here again
Stayed 5 nights in Sep 2024

6/10 Okay

Lurdes

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Shaka

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in May 2024