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Sheraton Orlando Lake Buena Vista Resort

4.0 star property

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2 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Front of property - evening/night
Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pool
  • Room service
  • Hot Tub
  • Spa

Explore the area

Map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Epcot®
    ‪13 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • Sleeps 8
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living room | 42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • 504 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Pool View

7.4 out of 10
Good
(3 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 533.7 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

7.8 out of 10
Good
(26 reviews)
  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

7.8 out of 10
Good
(17 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(29 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.6 out of 10
Good
(63 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom, Pool View (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite, 1 Bedroom, Pool View (Mobility Accessible, Transfer Shower)

  • Sleeps 6
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Resort Orlando Suites - Waterpark by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Waterslide
3.6 out of 5, Good, (2240)
The price is $95
per night
$156 total
includes taxes & fees
Mar 26 - Mar 27
Holiday Inn Resort Orlando Suites - Waterpark by IHG

About this property

Sheraton Orlando Lake Buena Vista Resort

Orlando hotel close to Disney Springs™
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Sheraton Orlando Lake Buena Vista Resort features a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Business-related amenities consist of a 24-hour business center and 29 meeting rooms. Event facilities measuring 6786 square feet (630 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Sheraton Orlando Lake Buena Vista Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
27 Palms Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Travel crib
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6,786 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (15 inches high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27.56 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 448 out of 1054 reviews
Rating 8 - Good. 219 out of 1054 reviews
Rating 6 - Okay. 173 out of 1054 reviews
Rating 4 - Poor. 92 out of 1054 reviews
Rating 2 - Terrible. 122 out of 1054 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mayra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, buen staff y servicio, el precio esta alto para no incluir parqueadero
Stayed 6 nights in Nov 2024

10/10 Excellent

ANDREA, WEST PALM BEACH

Stayed 2 nights in Nov 2024

6/10 Okay

Sofi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

karina

Stayed 1 night in Nov 2024

8/10 Good

Binod

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service from the Front Desk
Overall happy with the stay, was there for a 3-day business conference (Thurs - Fri). Restaurant and bar staff were great. Front desk help was great. One exception was that the first night Dec 4, 2024 (wed night), I realized around midnight that it was getting really cold and turns out heating was not working (photo attached below). I didn’t feel like calling right way as I was in no mood to move to a different room with all my stuff out already in the room. I should have. Anyway, I talked to a nice lady at the front desk on Thursday and she sent out a technician within like 5 mins, he was great and fixed it right away - very happy with that.
Heating did not work on my first night Dec 4, 2024 (Wed). Fixed right away as soon as I notified to the front desk on Thursday.
Stayed 3 nights in Dec 2024

10/10 Excellent

russell

Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Disliked: Staff & service
Not much staff to help. Keys never worked - a mess!
Stayed 4 nights in Dec 2024

2/10 Terrible

Yeidy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly what the advertise in the pictures is nothing to what the hotel actually is. Horrible conditions. I don’t recommend it, only reason why I would even suggest it is how close it is to the parks and Disney springs. But besides that, the amount that we had to pay for it, does not equal what we got. The lobby looks super nice but the moment you walk to the rooms, they are horrible, they need a total update, you can hear everything, not water pressure in the shower. The A/C unit is super loud. GO SOMEWHERE ELSE. A lot of hidden fees
Stayed 2 nights in Oct 2024

8/10 Good

Andrea

Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila

Stayed 2 nights in Nov 2024

10/10 Excellent

JESREL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Anisha

Stayed 3 nights in Nov 2024

8/10 Good

Nishat Salsabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, the location and amenities that the hotel has to offer.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the property well maintained. The in-room coffee maker was broken. If we’d had more time to spare we’d have brought it to their attention onsite. Otherwise, our stay was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Varun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed here for a visit to Miami South Beach. Our stay was comfortable however the pool wasn't temperature controlled, therefore it was cold. THe access to beach was a great plus. Its location is spot on and they provide valet parking which was a plus coz parking on this stretch is a bit of work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yotsara

Traveled with partner
Excelente no hay que agregar todo me pareció perfecto.
Stayed 1 night in Nov 2024

8/10 Good

Tiffany

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

khaled, cleveland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

marisabel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Willie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a parking problem with the key pad
Stayed 2 nights in Nov 2024

6/10 Okay

Olga

Disliked: Cleanliness, property conditions & facilities
Dirty , spoiled food, dirty breakfasts dishes not clean
Stayed 4 nights in Nov 2024

8/10 Good

Janecia

Liked: Room comfort
Stayed 2 nights in Nov 2024