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Sheraton Orlando Lake Buena Vista Resort

4.0 star property

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2 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Terrace/patio
Front of property - evening/night
Reception
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom, Pool View

  • Sleeps 8
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living room | 42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • 504 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

  • 504 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

  • 533.7 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Pool View

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Extra beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Resort Orlando Suites - Waterpark by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Waterslide
3.6 out of 5, Good, (2632)
The price is $161
per night
$230 total
includes taxes & fees
Apr 26 - Apr 27
Holiday Inn Resort Orlando Suites - Waterpark by IHG

About this property

Sheraton Orlando Lake Buena Vista Resort

Orlando hotel close to Disney Springs™
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Sheraton Orlando Lake Buena Vista Resort features a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Business-related amenities consist of a 24-hour business center and 29 meeting rooms. Event facilities measuring 6786 square feet (630 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Sheraton Orlando Lake Buena Vista Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
27 Palms Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6,786 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (15 inches high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27.56 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 503 out of 1183 reviews
Rating 8 - Good. 240 out of 1183 reviews
Rating 6 - Okay. 195 out of 1183 reviews
Rating 4 - Poor. 102 out of 1183 reviews
Rating 2 - Terrible. 143 out of 1183 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tristan

Stayed 3 nights in Jan 2025

4/10 Poor

Jana

Liked: Staff & service
Stayed 4 nights in Jan 2025

4/10 Poor

omer

Liked: Cleanliness, staff & service
There’s a bunch of undisclosed fees. Parking is not included. Additionally forced to pay resort fee even if you don’t use any of the resort amenities. This was disclosed to us upon arrival. Had we know during booking through Expedia, we’d go elsewhere.
Stayed 6 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Andria

Liked: Cleanliness, staff & service
The Sheraton Orlando at LBV has been in the community for decades. The property is maintained well but what really shines about this hotel is their staff. They go above and beyond in the hospitality department and they are welcoming and very kind. The AC/Heating unit in my room was older so the front cover kept falling off, the staff fixed it quickly but it continued to fall off. The toilet stopper needed replacing so the toilet just constantly ran. It's minor things like that and among the plethora of hotels in the Disney area, it's too easy to find another hotel on Disney property that has a comparable price.
Stayed 7 nights in Jan 2025

4/10 Poor

Anahi

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Laurimar Candelario, San juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I make my reservations back on September, and when we get to the hotel , they updated us to a suite . It was so nice
Stayed 4 nights in Jan 2025

4/10 Poor

Dana

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a charge for parking, resort fee, you named it. Breakfast for $26 per person which I think it is too much for what it is served. Same breakfast you will get at other hotels that have this service included. It says it provides transportation to the parks but when you get there, it is very limited and at inconvenience times.
Stayed 3 nights in Dec 2024

6/10 Okay

Rorkiya S

Traveled with family
The bed was comfortable. The pool area was so relaxing. However, wishing that the walls would have noise cancellation. Every night, we couldn’t sleep well because we always heard the noise from the other room.
Stayed 3 nights in Jan 2025

4/10 Poor

Chris

Traveled with partner
Hot tub did not work, not clean room, bathroom, or breakfast plates. Would not recommend better options for price
Stayed 2 nights in Jan 2025

4/10 Poor

Chad

Traveled with family
Liked: Cleanliness, staff & service
The hotel itself is fine if you are just passing through the area and looking for a place to stay. However, if you are intending to visit any of the theme parks in the area then there are some things you should know. I was not able to use the shuttles to Disney properties because: (1) The shuttles are on a fixed schedule with extremely limited transits. Most parks only have a single outbound shuttle at a fixed time, and a single inbound shuttle, also at a fixed time. Some parks only have 1-way service, so you have to arrange your own transport the other direction anyway. (2) The window of time to see the park seems impractically short on these fixed schedules. Almost all the shuttle travel is between 8 AM and 5 PM, however they aren't spaced like you would expect where all the departures are near 8 AM and all the arrivals are near 5 PM. Instead they times are spaced roughly evenly over the service interval, so one at 8 AM, another at 9 AM, another at 10 AM, etc. All of these are fixed destination paths, so you might get lucky and the park you want to go to has 8 AM service, or you might get unlucky and its the 11 AM service. In summary, it's a fine hotel if you are just passing through the area, but it's not the best choice if your objective is to see the theme parks.
Stayed 3 nights in Dec 2024

6/10 Okay

WORAKORN

Traveled with family
Disliked: Staff & service
Good overall.
Stayed 2 nights in Dec 2024

6/10 Okay

Anne, Shalimar

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Short-staffing at front desk lead to really long wait to check-out; and once at the desk, the agent was not personable, with no customer service skills. Observed two different families needing room cards re-keyed so those patrons were inconvenienced so be prepared for that potential. Also, we were unable to take advantage of any of the things that come along with the resort fee because the shuttle to Magic Kingdom started too late in the morning. Suggestion is for the shuttle service schedule be moved one hour earlier. Additionally, be aware that for some unknown reason, they blocked us from using our $10 resort credit because it was on the day of check-out. That makes no sense!
Stayed 2 nights in Jan 2025

2/10 Terrible

Thiago

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont clean your room,they have hidden fees, will charge you for car parking and other things,drinks are extremely expensive so is the food
Stayed 7 nights in Dec 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, relaxing and friendly staff. However, there was a fee I didn’t know about upon arrival and check-in/out times weren’t negotiable, which made it a bit more stressful after a very long travel day.
Stayed 4 nights in Dec 2024

4/10 Poor

Nimchy

Someone charged my card $78 for food when I wasn’t at the hotel and at Disney for the entire day. I strongly recommend better security systems in terms of better securing guest personal information. Not sure how this even happened. I had a nice time, but this ruined my time at the end of my trip.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ralph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not even check in! We left!
The lobby was gross. Our room was not even ready at 4pm and the manager wasn’t even able to tell us when it would be. When we did get our room, we first went to see it. It was disgusting and dirty. A real motel type place. Not Sheraton standards! We checked out right away and found another place nearby to stay. The Royal Caribe Orlando which was phenomenal for a few dollars more. The hotel manager , in addition , was rude and arrogant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria Elena

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Son H

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. This place is very run-down and dirty.
Stayed 3 nights in Dec 2024

6/10 Okay

Dwayne

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel is not up to date as expected. I was surprised based on the reviews.
Stayed 2 nights in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only negative thing was not having a mini fridge or microwave like other places have.
Stayed 8 nights in Dec 2024

2/10 Terrible

Eliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are in dire need of remodelling, had many issues and very slow to solve them. I was able to speak with the manager at checkout, but he was unavailable during my stay. Definitely not worth the money.
Stayed 9 nights in Dec 2024