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Seralago Hotel and Suites Main Gate East

3.0 star property

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Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
1 bedroom, in-room safe, laptop workspace, iron/ironing board
Lobby
2 outdoor pools, a heated pool, sun loungers
Premium Suite, 1 Bedroom | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor Space
  • Hot Tub
  • Gym

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪3 min walk‬
  • Fun Spot America
    ‪3 min walk‬
  • Disney Springs™
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
2.2 out of 5, (2503)
$69 nightly
The price is $69 total
includes taxes & fees
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Kissimmee aparthotel walkable to Old Town
This aparthotel features 2 outdoor pools, a fitness center, and a steam room. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a 24-hour business center, a hot tub, and an outdoor tennis court are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. Additional amenities include room service, a hair dryer, and a safe. Housekeeping is available on request.
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seralago Hotel and Suites Main Gate East features 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a steam room. A computer station is located on site and wireless Internet access is complimentary. This aparthotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1195 square feet (111 square meters) include conference space. This family-friendly aparthotel also offers a children's pool, a fitness center, and a children's club. Onsite secured self parking is complimentary.

Seralago Hotel and Suites Main Gate East has designated areas for smoking.

Room service is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 291 out of 2040 reviews
Rating 8 - Good. 190 out of 2040 reviews
Rating 6 - Okay. 288 out of 2040 reviews
Rating 4 - Poor. 357 out of 2040 reviews
Rating 2 - Terrible. 914 out of 2040 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew, miami

Business traveler
Liked: Cleanliness, staff & service
Property was silent
Stayed 1 night in Mar 2025

2/10 Terrible

Reginald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting, with molded walls, lampshades, doors off the hinges, a dirty tub, and roaches everywhere. It was the most awful place I've ever stepped in. The swimming pool was closed because it was cracking and falling into the ground, and the tennis court was crumbling. Several parts of the resort were condemned and vacant. Please run from this place!!!
Stayed 1 night in Mar 2025

4/10 Poor

Edwin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Andrea

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful ❤️ my family and I enjoyed our stay
Stayed 2 nights in Mar 2025

2/10 Terrible

charity

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs condemned
Stayed 1 night in Mar 2025

2/10 Terrible

Robeeh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Discusting on everylevel. Shame on Expedia as well for even offering this hotel/motel on their platform. You should take down this hotel off your website or just be honest about it, the pictures and descriptions or nothing remotely close to what the set up and condition of the facilitesi/rooms are. I didn't even end up staying there after seeing the room, I was with my entire family and young kids and left and booked another room at another hotel. The room stunk, the contion of the walls and bathroom was gross, and the dirty sheets on the beds were gross. I can go on and on do not stay there its old, in poor repair, dirty, in a shaddy area.
Stayed 1 night in Mar 2025

4/10 Poor

jonell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Marissa Lydia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tommy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s was good for the price we loved it!!
Stayed 2 nights in Feb 2025

8/10 Good

Vladislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and rooms are poorly maintained, rooms needs to be updated and smells very bad, the only good thing is the location.
Stayed 1 night in Mar 2025

10/10 Excellent

DERRICK

Stayed 1 night in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness
Even tho the property is a older hotel, the room was clean and comfortable. Only thing that i would say is that people being loud at all times of the night. But otherwise my stay was good
Stayed 3 nights in Feb 2025

10/10 Excellent

Nithas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Afshoon, West Coast Demerara

Liked: Cleanliness, staff & service
happy
Stayed 4 nights in Feb 2025

10/10 Excellent

jacquelyn

Stayed 2 nights in Feb 2025

2/10 Terrible

Kay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty the carpet was sticky the furniture was broken. The bar and restaurant were closed. The store was empty and closed. The property was covered with trash. Sad because we had stayed here before and enjoyed it very much. Has gone down hill.
Stayed 2 nights in Feb 2025

2/10 Terrible

Merlo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets isn’t changed. The tub isn’t clean. Mirrors are cloudy. Staffs are good and accomodating. Room have an odor.
Stayed 1 night in Feb 2025

2/10 Terrible

Brent

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv didn't work. Heat didn't work. Called for maintenance and they said they were gone for the night. This place is a mess. I stayed there years ago and it was fine. I'll never stay there again.
Stayed 1 night in Feb 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This establishment should be condemned Unbelievably dirty in every way possible. We had to purchase our own Sheets Blankets and towels.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jenny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place to stay in Kissimmee

This hotel needs to be taken off of hotels.com! The pictures are not in any way current. I'm surprised this place hasn't been condemned! It looks like a dump with trash everywhere all over the ground, pot holes everywhere in the parking lot, and weeds growing out of every flower bed. The pool and hot tub were inoperable and the food court is closed. They don't have housekeepers so there is no telling when the last time the sheets were changed was. There was only one working light bulb, the hair dryer looks like it was burned into the socket, and the bathroom door wouldn't close. At one time this was a decently fair priced place to stay but now it looks like a homeless shelter. I would love to have my money back as we had to sleep on top of the covers the first night and didn't even stay the second night. I'm sure they will give some bs excuse as to why they can't do that though.
Stayed 2 nights in Feb 2025

4/10 Poor

Kerry, Lake City

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not again
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

What to expect

The room was cleaner than expected after seeing the outside. The sheets were clean. The rest was not.
Stayed 1 night in Feb 2025

10/10 Excellent

jesus

Stayed 1 night in Oct 2024