4/10 Poor
Cecilia
Traveled with partner
Jan 20, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for a wedding and decided to make it a mini vacation.
The Expedia hotel site states it includes free transportation to theme parks however it was misleading because they have a separate company that takes you for a fee of $15 pp.
When checking in, we did not receive our VIP amenity. The receptionist was pleasant but did not leave an overall positive impression.
The room itself was dirty, the bed sheets had shoe prints, one of the beds was slanted/broken unable to lay on that slanted side because you would roll off. The carpet was filthy, it seemed as though it had never been vacuumed. The bathroom had a leak and the shower had hairs everywhere.
The counters were greasy. It was overall a very filthy room.
In the morning we had the “Do Not Disturb” sign however, we kept getting disturbed by housekeeping.
We were on the 2nd floor and we could hear people running around in the upstairs room and in front of our room yelling and screaming past midnight. On one of the nights, there was a couple fighting in front of our room at 2AM.
We will definitely not be staying there again, nor do we recommend it to anyone.
Cecilia
Stayed 3 nights in Jan 2025