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Quality Inn & Suites Heritage Park

2.5 star property

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Photo gallery for Quality Inn & Suites Heritage Park

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, sun loungers
Lobby
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
2039 East Irlo Bronson Memorial Highway, Kissimmee, FL, 34744
  • Osceola Heritage Park
    ‪10 min walk‬
  • Silver Spurs Arena
    ‪16 min walk‬
  • Kissimmee Lakefront Park
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Heritage Park

Kissimmee hotel walkable to Osceola Heritage Park
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Quality Inn & Suites Heritage Park offers 112 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn & Suites Heritage Park features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Heritage Park is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
A car is required for transportation to and from this property

Property is also known as

Quality Inn Kissimmee
Quality Kissimmee
Quality & Suites Heritage Park
Quality Inn & Suites Heritage Park Hotel
Quality Inn & Suites Heritage Park Kissimmee
Quality Inn & Suites Heritage Park Hotel Kissimmee

Quality Inn & Suites Heritage Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
1. We did not get the rooms reserved 2. Room smells and feels dingy and dirty 3. Pillows are not even twin size 4. No warm blankets 5. TV so old it is fuzzy I can go on but will not. Needless to say after a long day on the road this is an epic disappointment and the hotel refused to give rooms because previous guests decided to extend their stay. DO NOT BOOK HERE
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. I wasnt sure about the area where the hotel was, so I was a little worried at first. However, when we went to the front desk to check in the front area was very clean an organized. The rest of the hotel was maintained excellantly as well. We will book this hotel again next trip to Kissimmee.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Found a few roaches in the bathroom socket.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room Service improvement required
Room cleaning service was not provided until a reminder during the 4 day stay for 3 of our friends families. A note was put on 2nd day and 3rd day saying that room service can not be provided for that day in each of our rooms. However, when checked with front desk, they say that they are not aware of such notes which is not a valid answer. Upon couple of reminders, service was provided on the 4th day. Also, the security code for the backside building was broken and scary to know that anyone can enter the building. When complained about it the front desk says no one noticed/complained about it (strange answer. How come the room service attendants did not notice) and the issue was not addressed as of the checkout time. Hope it gets addressed. On the positive side of the stay, the cafeteria service. Cleanliness, quantity of food availability and service were very good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Dec 2024

8/10 Good

Tiffany

Stayed 1 night in Dec 2024

6/10 Okay

Janko, HIALEAH

Stayed 1 night in Dec 2024

10/10 Excellent

Ronda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Easy check-in. Breakfast was good with decent selection of items. Room was clean and comfortable. We booked the room for a stop-over when traveling to Ft. Lauderdale cruise port and this served our purposes well. The only issue we had was in being told that the quickest way to room was to use the door in the back of the building. We lugged our luggage up the stairs to the 2nd floor, the outside door would not open and we had to go around to the front of the building. After a full day of travel and arriving later at night this was a little frustrating. But other than this, we had a great stay.
Stayed 1 night in Dec 2024

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

alexander

Stayed 2 nights in Dec 2024

6/10 Okay

jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff were friendly. Hall carpet really needed cleaning. We had 4 rooms. The temperature dropped and having a heater would have made the stay enjoyable. The controls in the room only provided cool or cold. It was Christmas and coming in out of the cold to more cold wasn’t merry or bright.
Stayed 1 night in Dec 2024

10/10 Excellent

Millicet

Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Adriano

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I no back
Stayed 1 night in Dec 2024

8/10 Good

Lois

Traveled with family
Liked: Cleanliness, staff & service
Not sure if I stay here again
I booked a room last minute for some rest after a long trip. The property’s first building looked vacant, which made it feel rundown. The hotel is older, but Angel at the front desk was amazing – his customer service was great. My husband has a disability, and we were placed on the second floor, only to find out there were no elevators. It wasn’t ideal, but we managed. I wish they had mentioned the $100 hold upfront – it can take up to 10 days to be refunded. When we entered the room, the bleach smell was overwhelming. We had to leave and run the AC for five hours until it cleared. I’m asthmatic, so it was hard to breathe. Later, the toilet wouldn’t flush. Angel sent David to fix it, and it seemed fine by 10 PM. But at 1 AM, it stopped working again. With no plunger available, they offered a room switch at 3 AM, which wasn’t realistic. We had to go downstairs to use the restroom for the rest of the night. Despite the issues, the breakfast was great with plenty of options.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in the bathroom. Poolis not heated. That should be on the website
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very accommodating. Room was clean and comfortable. Breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Ermer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
When room wasn’t serviced after 2nd night, front desk provided clean towels and said to tell mgmt in morning Learned next morning that rooms are serviced only upon request. That information should be shared upon check in! We found beds to be quite hard. Large empty space in room had us thinking there was either sofa or table/chairs at one point TV choices are only Basic. Remote doesn’t allow input of channels - only up and down buttons.
Stayed 3 nights in Dec 2024

2/10 Terrible

Uzziel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Guy

The location
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Peggy, Satsuma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. Breakfast was good.
Stayed 2 nights in Nov 2024