Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, sun loungers
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Exterior
Poolside bar

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Orange County Convention Center
    ‪17 min walk‬
  • The Orlando Eye at ICON Park
    ‪2 min drive‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Studio Suite, 2 Double Beds, Pool View

  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Queen Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Multiple Beds, Pool View

  • 385 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • 549 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Mi Casa Hotel

Orlando hotel close to The Orlando Eye at ICON Park
An outdoor pool, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking, and a free theme park shuttle are also provided. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mi Casa Hotel features an outdoor pool and a children's pool. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This hotel offers access to a business center. This family-friendly hotel also offers an arcade/game room, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Mi Casa Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 221 out of 1004 reviews
Rating 8 - Good. 170 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 160 out of 1004 reviews
Rating 2 - Terrible. 270 out of 1004 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Mati

Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ew

Yuck. My allergies are killing me from the dirty hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Disliked: Property conditions & facilities
It was ok for what the price. And the ice machine didnt work.
Stayed 1 night in Mar 2025

2/10 Terrible

Terrell

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel. Please don’t ever book
Stayed 2 nights in Mar 2025

2/10 Terrible

Caminae

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Casa

We entered our room after a long evening at Disney and noticed roaches and other bugs crawling around everywhere. The bed was clean, but NOTHING else was. The rooms were old and falling apart. We were offered another room, but it had the same issues, including more roaches. The kids were just in tears. It was quite a horrible experience for a family vacation. The hotel rooms are in much need of an exterminator and upgrade!
A roach
Loose flooring and rusted hardware connections
Some of the garbage in the chair
Stayed 5 nights in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Ni
Stayed 2 nights in Mar 2025

10/10 Excellent

Donavalisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Leah C.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Book

Unfortunately this hotel doesn’t look as it appears online. The hotel is older, extremely dated, and appears unsafe. Upon turning into the property, I knew we were in for a terrible time. We checked in despite our fears to be greeted by a room that was worst than we could have imagined. My family and I had to find other accommodations at 3am. MiCasa was not “our house” and was not the start of a great start to a vacation. To credit management they did refund our reservation for 4 of the 5 nights we booked. Hotels.com as a courtesy refunded the additional night ,as we only remained in the room for 10mins and otherwise sat in the lobby locating another room and waiting on Uber.
Stayed 5 nights in Mar 2025

2/10 Terrible

Stephanie Kay Harbron

Disliked: Cleanliness, amenities, property conditions & facilities
From the photos on line it looks beautiful plus affordable. It’s extremely dated, my room had ants coming out of the ceiling in the bathroom. The door barely locked and the bathroom door didn’t close at all because its bigger than the frame. Some put a hole in the tub wall and its just poorly spackled. Online it says hot tub which is one of the reasons I picked it, no hot tub. It was freezing and filled with leaves. I requested housekeeping for Sunday because my trash was overflowing, they never showed up. I did not know that every night until past 2am that loud music would be playing and my neighbors let their kids run up and down the balcony, hitting my wall and door. I did not have the time to switch rooms or hotels or I would have. I was there for a limited time and on the go for softball.
Stayed 3 nights in Mar 2025

8/10 Good

Melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Felix

Liked: Staff & service, property conditions & facilities
There were two cockroaches in the room, they should fumigate more often.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stephanie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would encourage you to spend a little more to stay somewhere a little nicer!! I don’t believe I’ve ever had a bigger ‘ick’ feeling staying in a hotel- and I’ve stayed in hundreds. The floor and sheets were damp and smelled like mildew- walking around barefoot on the carpet gave my kids black feet! When we first checked in, another guest came down with a coach roach they’d found on their bed. We tried to get more towels and blankets and the staff was incredibly rude and dismissive. The hot tub and pool heaters were broken and while surprised they served a hot breakfast, we soon stopped eating there because the eggs were crunchy and the sausage didn’t taste like sausage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to Disneyworld for a weekend. The hotel was perfect for a 2 nights.
Stayed 2 nights in Feb 2025

8/10 Good

Conor

Business traveler
Liked: Staff & service
I was on a business trip so interested in a clean hygienic room with a comfortable bed and a good shower plus good internet. All of this I got so very happy. I was attending a conference that was local so MiCasa was close by and it was inexpensive relative to other hotels. I did not have breakfast. I did not need guest services as I reused towels. The room was basic and look aged and tired but everything worked so no concerns. Overall it met fully my expectations.
Stayed 6 nights in Feb 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most awful hotel ever. From check in at front desk, discourteous staff and dirty rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

daniela

Stayed 2 nights in Feb 2025

2/10 Terrible

Tasha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly , was given a higher floor at first the elevator was not working and I was unable to do the stairs. Switched rooms for a bottom floor. The sheets and comforter had spots all over it, the shower head was disgusting , the hot water wasn’t working the next morning.
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute horrid place
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Chose this hotel due to visiting this property a few years ago. Check in was efficient and the staff helpful. That wasn't the issue. Upon getting into the room, we noticed there were no pillows or blankets for the sofa bed. called the front desk and they had them delivered. The room was nice and clean. The biggest issue was that there was no hot water in the shower or the sink. I let the front desk know upon check out , but the clerk didn't seem to care. We will not be staying here again.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Aleah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

adriana, Etobicoke

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible musky smell in the room, shower water kept running min stop, 2 days with COLD showers, no room service. I don't recommend this hotel to anyone
Stayed 2 nights in Feb 2025