Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Terrace/patio
Point of interest
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 711.7 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

3-star hotel in Florida Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Holiday Inn & Suites Across From Universal Orlando by IHG provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 12754 square feet (1185 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn & Suites Across From Universal Orlando by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 466 out of 1341 reviews
Rating 8 - Good. 242 out of 1341 reviews
Rating 6 - Okay. 232 out of 1341 reviews
Rating 4 - Poor. 168 out of 1341 reviews
Rating 2 - Terrible. 233 out of 1341 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

ISIS

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty dirty dirty! cleaning is not their strong! Needs renovations asap, the day we checked in we left the hotel to another hotel because of how dirty it was!
Stayed 3 nights in Jan 2025

6/10 Okay

Cristi

Traveled with family
We like the attached TGIF restaurant. The property itself appears to be well maintained and it was quiet. The rooms are a bit run down, the carpet was old and dirty, and our bathroom had mold. When we turned on the heat, it stunk up the room and we had to air it out.
Stayed 3 nights in Jan 2025

8/10 Good

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

2/10 Terrible

isabelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
By far the worst hotel we’ve stayed , thankfully only a couple of nights. Very outdated and in urgent need of refurbishments. The smell in the room was unbearable , a mixture of bleach and damp/mould After a 6 hours journey all we wanted was to take a shower, no towel in the room !! We rang, waited and waited …. In the end we had to fetch some ourselves No apologies whatsoever from unhelpful stall No facilities on site, breakfast is next door, grotty and sticky TGF Avoid !!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
The beds were hard. The shower curtain smelled so bad couldnt take shower. They charged almost 30 for parking. Stated room service, they dont offer room service
Stayed 1 night in Jan 2025

2/10 Terrible

Syndi

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room had a horrible smell
Stayed 1 night in Jan 2025

2/10 Terrible

Luis, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse hotel I stay ever. I stay in better motel than this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Gerald

Stayed 1 night in Dec 2024

8/10 Good

JYH FEN

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
I love Holiday Inn- always clean and so reliable. The breakfast is a major plus
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell on carpet and rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

MAURICIO

Stayed 5 nights in Dec 2024

8/10 Good

Mijaly

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

EDUARD

Disliked: Cleanliness
There are extra charges associated that we don’t know bad place
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
It’s an okay hotel if you just need somewhere to sleep and you want to be walking distance to Universal. We arrived to a room that was fine overall, however the bathroom definitely could be cleaner. We realized around 9pm that there were no towels, wash clothes, floor mat, hand towel, shower liner, or toiletries in our room. After we went to the desk and also called again, it took until nearly midnight to receive any towels, and they only brought us two towels, two washcloths, and two hand towels. Then we were charged for parking for a portion of the trip after already prepaying for parking on Hotels.com, and are having to dispute it with the 3rd party parking company because the front desk said that they cannot do anything regarding the charge even though they acknowledged that we should not have been charged.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiana, Columbia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 2 nights in Dec 2024

4/10 Poor

Jose Gustavo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement
Needs improvement. This is an old hotel, a 2 2 or 3 star hotel. No friendly people at the front desk, smelly on the halls and rooms have this horrible, dirty and look from the 70s.
Stayed 3 nights in Dec 2024

4/10 Poor

Desiree

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bath tub and the bathroom floor was dirty and the toiletry was a joke. We booked a room for 4 people and we didn’t get enough soap for 4 people. The bed was dirty and the mattress was bad
Stayed 2 nights in Dec 2024

2/10 Terrible

Kelli

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Pablo

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024