Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
Lobby
1 bedroom, in-room safe, desk, blackout drapes
Children's activities
2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪9 min drive‬
  • Epcot®
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite, Kitchen

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5-star Orlando hotel close to Disney Springs™
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park (surcharge). WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Orlando Suites - Waterpark by IHG features a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Resort Orlando Suites - Waterpark by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1011 out of 2639 reviews
Rating 8 - Good. 494 out of 2639 reviews
Rating 6 - Okay. 452 out of 2639 reviews
Rating 4 - Poor. 302 out of 2639 reviews
Rating 2 - Terrible. 380 out of 2639 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jahmaree

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

8/10 Good

Yayte

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good, great location.
Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The pool was great, the watet slides where freezing and kids refused to do on them. Their wasnt many guests, but check in and anything to do with guest services took a really long time, because they only had one person working. We were late checking in due to delayed flight, so they gave our prepaid room away, but they policy is first come first serve even if you have already paid. We were give one that was in a contruction zone and guest services acted like they did us a favor. We changed rooms the next day as people checked out and rooms became available. The breakfast was great, About $25 a adult, with kids under 6 eating free. Not sure what the age for kids to eat free was, but my oldest is 6 and we never paid. Only down side about breakfast was the options were limited once the hotel had fewer guests. Be aware that you will be paying parking and extra resort fees when checking in. I was aware but if you arent it would be a big payment required at sign in. We had a good time, but would look for different combinations our next trip to Orlando.
Stayed 10 nights in Dec 2024

4/10 Poor

Kelly Lynn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Wifi spotty, old and worn out property, not clean, I could go on and on about the negative things this property displayed but the staff were outstanding, friendly and extremely helpful!
Stayed 7 nights in Jan 2025

2/10 Terrible

Olga

Stayed 2 nights in Jan 2025

10/10 Excellent

Andray

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

4/10 Poor

Fernando

Stayed 2 nights in Jan 2025

6/10 Okay

Antonella

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big staff friendly close to theme parks free .movie theater on property n heated pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Great service and great hotel experience was great
Stayed 2 nights in Jan 2025

6/10 Okay

Julie

Traveled with family and small children
Disliked: Staff & service
To noisy
Stayed 4 nights in Jan 2025

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Martha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas (elevator, side hallways, ARCADE area) were not up to standards expected for a Resort type hotel. The room , whenever was cleaneed, was barely touched and basics like cups were not available or left for the guests.NOT GOING BACK EVER !!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 2 nights in Dec 2024

4/10 Poor

Marilyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When I checked in the girl was very rude and very short like she was having a bad day or maybe she didn’t like her job. I wasn’t given the welcome package and I had to go find my own room. My stay should have been better.
Stayed 4 nights in Jan 2025

2/10 Terrible

gina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I cannot stress enough, this is NOT a resort. Wait until you feast your eyes upon the oasis pool under "construction" (which you will not be told upon checkin unless you ask). 3 of the maybe 5 elevators are out of service. The property is in shambles. If you can find the "waterpark" pool, let me know. It is buried somewhere in the myriad of dirty dingy buildings that comprises this mess. Its a stretch to call place this an expanded motel, as I have stayed in some very quaint, clean motels in my life. Whatever this was, its tired and needs to be shut down.
Stayed 2 nights in Dec 2024

4/10 Poor

Wilfredo

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel was clean and suite was comfortable but they only clean rooms every 5 days which is unreal for a family of 5. Also, fire alarm came o. At 6am and we were located on the 5th floor with no access to the elevator. In addition, it was freezing cold outside that morning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 3 nights in Jan 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. It’s more like a motel. Don’t be fooled by their excessively filtered room pics. It’s easy to tell some people are permanent residents here. It is not a vacation atmosphere. After voicing our concerns they did transfer us to diff rooms on a diff floor but unfortunately both were equally dreadful. It’s easy to tell they slap paint on everything. Both Bathrooms had a sewer odor, drains kept getting clogged, Carpet & laminate floors were very dirty, not to mention the floor tiles in the kitchen were sliding all over the place (Yes you heard that correctly). The bathroom door was practically rotting because none of the bathrooms have ventilation, there’s a switch but none of them worked. House keeping could care less about the cleanliness. Broken shutters and horrible lighting. Walls are paper thin! After visiting the pool and meeting other guests, sadly they were all having the same experience. They gave us a $400 credit for the trouble. We paid $3k. Never again.
Stayed 10 nights in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
1. Incomplete Room Service During my stay, I repeatedly tried to contact the service team but was unable to get the assistance I needed, which severely impacted my normal accommodation needs. 2. No Staff On Duty After Midnight When I tried to contact the front desk at midnight, I found no staff on duty. This is completely inconsistent with the basic service standards of an international hotel and greatly affected our sense of security and travel arrangements. 3. Unclear Ice Machine Signage While looking for the ice machine, I had to search through multiple buildings due to unclear signage, which was both time-consuming and inconvenient. 4. Rude Behavior by Room Service Staff On January 6th, after lodging a complaint, the staff delivering items had a very poor attitude. They banged on the door forcefully and tossed the items at me, which is completely unacceptable for a hotel of your standard. 5. Dismissive Attitude of the Duty Manager When I raised these issues, the duty manager responded dismissively by merely arranging a “full room cleaning” without addressing my complaints substantively.
Stayed 5 nights in Jan 2025

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Bertha

Liked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Kerry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property is a great part of town with shooping and restaurants
Stayed 3 nights in Dec 2024