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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
Children's activities
Lobby
1 bedroom, in-room safe, desk, blackout drapes
2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪9 min drive‬
  • Epcot®
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, in-room safe, desk, blackout drapes

Standard Suite

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite, Kitchen

1 Bedroom King Suite, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker

1 Bedroom King Suite, Kitchen

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Queen Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible, 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout drapes

Accessible, 2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Suite

2 Bedroom Queen Suite | 1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Queen Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom King Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible, 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

Accessible, 3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5-star Orlando hotel close to Disney Springs™
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park (surcharge). WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Orlando Suites - Waterpark by IHG features a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs along with a waterslide and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Resort Orlando Suites - Waterpark by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1104 out of 2855 reviews
Rating 8 - Good. 539 out of 2855 reviews
Rating 6 - Okay. 487 out of 2855 reviews
Rating 4 - Poor. 319 out of 2855 reviews
Rating 2 - Terrible. 406 out of 2855 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again Refund Asap

My stay at Holiday In Resort/Waterpark was incredibly disappointing. There was only one working elevator throughout the entire resort ,14 building (Imagine that) one working elevator. The staff were unhelpful and seemed uninterested in addressing my concerns about locating my room. It’s took us 30 minutes to get to our room having to walk up the stairs to 5th floor. Once we reached the room and started to unpack my belonging the back of my leg got cut by room bed railing. Manger never contacted me to apologize no common courtesy, sent another team member to our room to fill out an incident report. After fillings out the incident report the team member informed me that Management would reach out to me in 20 minutes. Long story short management never contacted me after giving them my personal phone number. So upon checking out I requested for a manger to come out still not apology, no complementary anything . So I requested a full refund received one that supposedly should refund and waiting on my other one too get approved back from HOTEL.COM. Imagining yourself in my shoes family of 6. I felt so bad for my children they didn’t get expierence the waterpark or any amenities. And thank GOD Im the one as an ADULT who got hurt instead the kids getting cut by railing.This situation really hurts my feeling because there was really no empathy showed just back customer service and we were visiting 2 hours away.I would definitely not recommend this hotel to anyone.
Stayed 1 night in Feb 2025

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Alleen

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Would highly recommend for a family of four or more. Loved the splash park area and the marketplace! The suite was clean and spacious! We will be back.
Stayed 2 nights in Jan 2025

6/10 Okay

Kimberley

Stayed 3 nights in Jan 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place to go with the kiddos. However bring your own towels as we requested towels several times even went to the front desk, just to be told the front desk doesn't know the location of the laundry room and suggested we go back to our room and dial zero for laundry services. I asked if they could send the requested as our room was a far away from the front desk. Which they nicely replied it would be a 45 minute wait. Thankfully it did not take the entire 45 minutes.
Stayed 2 nights in Jan 2025

6/10 Okay

Kaitlyn

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. They do not wipe things down when they clean. We found several wrappers and trash around the room from the people that stayed before us.
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Nice for a family getaway
Stayed 1 night in Feb 2025

10/10 Excellent

Yosaury

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

10/10 Excellent

Justine

Stayed 1 night in Jan 2025

10/10 Excellent

KEILA REJANE

Stayed 1 night in Jan 2025

6/10 Okay

Allison

Stayed 4 nights in Jan 2025

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brooke

Traveled with family
Liked: Staff & service, amenities
Hotel was decent but the parking and resort fees were almost the same price as my whole stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Fees

I hate be tricked with price of hotel $77.00 one night stay plus other fees $45.00 for resort fee & parking fee total $200 all for one night stay, I admit was very clean.
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 2 nights in Dec 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I needed at least one more recliner in the room not enough space for everyone to sit comfortably. The outlets were not in a great spot in the bedrooms. all the food courts were close early so we had to use Uber eats to eat something.
Stayed 2 nights in Jan 2025

6/10 Okay

Taylor

Stayed 1 night in Jan 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Loved the amenities except most of the internal restaurants were closed. We got real sick f pizza quickly. The breakfast buffet was nice. The room was small and quite dark but it was nice to jump on the elevator and skip down to the water area which was quite nice. The cleaning crew had our room sparkling when we cam e back to room in the afternoon. We took in a free movie. The mini putt needs a bit of cleaning up. They seem to be doing some renos while we were there. We would go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Veronica Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cassandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Traveled with family and small children, Business traveler
Disliked: Staff & service
Showed the front desk staff and management my confirmation reservation. They found only 2 but my reservation was for 3. They kept me waiting for over an hour at 2am. They gave me a room at a higher price. They also charged me a resort fee and the resort was closed. Tries over 6 days to resolve this matter spending over 4 hours and they didn't care. I will book my athletes at another hotel the next time. We had a total of 8 rooms over 6 days that will go somewhere else. There loss
Stayed 6 nights in Jan 2025

4/10 Poor

Kristien Chad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were decent but did not follow through on more than one request including a housekeeping turn for a 7 day stay. Found cockroaches in our room, pool music was loud from 7am to 10pm and our room smelled like chlorine/pool chemicals.
Stayed 7 nights in Jan 2025