Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Exterior
Arcade
Property amenity
Lobby
Fridge, microwave, coffee/tea maker

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Old Town
    4 min drive
  • Lake Bryan
    4 min drive
  • Orlando Vineland Premium Outlets
    5 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    22 min drive

Room options

2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite with Kitchen

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5-star Orlando hotel close to Disney Springs™
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park (surcharge). WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel features a water park (surcharge), 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 22.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.95 per person
  • Self parking fee: USD 27.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 553 out of 1465 reviews" "
Rating 8 - Good. 265 out of 1465 reviews" "
Rating 6 - Okay. 253 out of 1465 reviews" "
Rating 4 - Poor. 161 out of 1465 reviews" "
Rating 2 - Terrible. 233 out of 1465 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

wardeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

hong chinh

Liked: Cleanliness, staff & service, property conditions & facilities
Live the property
Stayed 1 night in Jul 2024

4/10 Poor

Amanda, FREELTON

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were dirty, twin beds were cots, high resort fee and the water slides and park were closed. Sunny days so weather wasn’t the issue. Were not issues credit for any facilities not being used. Could have got a pool at any resort so this was disappointed and we were never advised the water park would be closed the entire time
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, and the property is nice not to mention family oriented.
Stayed 1 night in Aug 2024

2/10 Terrible

Fadi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again. The most low, unsafe and not worth the $ place ever. Super crowded and noisy. Marijuana at the pool area is normal. The rooms are old and the carpet is absolutely filthy Our socks turned black within seconds. The Ac doesn’t go lower than 73. It was a waste
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Movie theater, game room and a few restaurants. Kids eat free breakfast and lunch at one of the restaurants. Great water park. Staff was great. Rooms are a bit small but clean
Stayed 4 nights in Aug 2024

8/10 Good

Jeanneth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2024

6/10 Okay

Elaine M A

Stayed 4 nights in Aug 2024

6/10 Okay

brandon

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth Rosy was a great help. Pool staff could have been more friendlier. I loved all of the amenities the resort had to offer. Will definitely be back!
Stayed 3 nights in Aug 2024

4/10 Poor

wendy

Disliked: Cleanliness, staff & service
I choose this property due to its location to the major theme parks and the water park attraction located within the property so my kids will have something to do in-between the times of q
Stayed 8 nights in Aug 2024

4/10 Poor

Elizabeth

Disliked: Amenities, property conditions & facilities
Water park is only open for 8 hours each day and are not available when most families would want to use it (morning before amusement parks, or evenings afterwards) multiple unexpected closures of popls and slides. Never got to use the slides after a 6 day stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Tyra

Traveled with family
Liked: Amenities
Rooms will need renovating soon. Front desk always had a long line. $28 for parking is ridiculous
Stayed 4 nights in Aug 2024

6/10 Okay

Brittany

Traveled with family
When we arrived there were no washcloths. The dispenser in the shower that holds the shampoo, conditioner and body wash was broken, leaking faucet, and towels had permanent stains on them.
Stayed 3 nights in Aug 2024

8/10 Good

Lorry

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The kiddo had a great time …. The only thing bad we experienced was in the dining room at the buffet for dinner …. There were bugs ALOT OF THEM )) in the coffee creamer dispenser that totally turned my stomach … and glad I got it before the diner … or I may have thrown up … so really didn’t eat. When I complained to the staff … they rinsed the dispenser off and left it sitting there for the next guest to have …. When I said they just left it there to the manager he had them put a sign on it do not use … no apology no … compensation. No nothing so we will go back but we will not be eating there
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Waterpark was the best, but the hotel seems very old. One annoying part was the check in. There was incongruent information between hotels.com (paid full) and Holiday Inn (paid partially). It was not included breakfast, the shuttle offered to Disney was limited/not useful. The resort fee is excesive and parking lot full and expensive.
Stayed 2 nights in Aug 2024

8/10 Good

Ashley

Traveled with family
Liked: Staff & service, amenities
The resort had everything you need. Variety of food. Food was great.
Stayed 1 night in Jul 2024

2/10 Terrible

Ajahnni

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never come here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go again
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start by saying I absolutely loved my stay! However, there were definitely some issues, with the main one being our room door being left unlocked and slightly ajar after being serviced by housekeeping for maybe 6/7 hours. And then finding an old cookie under the bed in the twin bedded room and a huge wad of hair rolled up behind the main bedroom door. Other than this the stay was perfect!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Melinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and Waterpark
Stayed 4 nights in Aug 2024

10/10 Excellent

Margaret

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Cleanliness
Nice resort, a few restaurants to choose from within the resort, clean rooms… BUT there are way too many rooms for the size of the pool/waterpark area. Also, there’s DAILY $50 “resort fees”.. ANDD $30 parking fees DAILY. So that was very disappointing. Especially since the water park/pool was VERY crowded with limited seats. Kids run around completely unsupervised the entire time.. I think we seen at least 3 kids daily being saved by lifeguards. Lastly, there’s the promotional sales people that bumbard you when you check in. They promise you a welcome gift after you check in, then chase you down when you try to sneak out. Turns out, they want you to go do an hour long tour of a property.. in return, you receive tickets (which I’m not sure how true it is because we didn’t do it…and they get an attitude when you don’t accept).
Stayed 3 nights in Aug 2024

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The “resort” is dirty, staff was not helpful at all since you first walk in to check in, pool area and chairs were dirty, bugs in the room, I just had a really bad experience from the beginning of my stay. I won’t ever be staying at that motel”resort”.
Stayed 5 nights in Aug 2024

4/10 Poor

weslley

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable, but the towels were dirty and the floor was dirty. I complained and they sent someone to clean it, but it didn't solve much. It seems to me that these people are not very committed to cleaning.
Stayed 2 nights in Aug 2024