Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Exterior
1 bedroom, in-room safe, desk, blackout drapes
Arcade
Lobby sitting area
2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Old Town
    ‪4 min drive‬
  • Lake Bryan
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪5 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪22 min drive‬

Room options

2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite with Kitchen

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5-star Orlando hotel close to Disney Springs™
Along with 5 restaurants, this smoke-free hotel has 2 outdoor pools and a water park (surcharge). WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Weekly housekeeping is available.
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel features a water park (surcharge), 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 679 out of 1827 reviews" "
Rating 8 - Good. 335 out of 1827 reviews" "
Rating 6 - Okay. 304 out of 1827 reviews" "
Rating 4 - Poor. 212 out of 1827 reviews" "
Rating 2 - Terrible. 297 out of 1827 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the elevators did not work
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will never come back to this hotel again. It was so horrible we didn’t even stay till our original check out date. We arrived to the hotel around 9PM. The guest service wasn’t bad at all. Now their hidden fees were quite ridiculous for just staying 3 days but we said ok let’s do it anyways. We asked about food and we were told the marketplace stayed open till 1030pm so we headed straight there. We ordered our food and sat down. As we were eating the security, Regnald, walked up to us and told us that they were closed. It had just turned 10pm. We mentioned that they told us in the front they were opened till 10:30pm. He then proceeded to tell us they were wrong, that they close at 10PM on the weekday. To “eat faster.” I found this to be incredibly rude and unprofessional. When we walked in the room we found the toilet roll on the floor. Walked into the master bedroom, light was flickering, half the curtain was hanging off, we found blood splatter on the kids bunk bed, and balls of hair in the fridge. It was absolutely disgusting. I went to the front desk and told them all about it showed them picture and they told me sorry we will give you $25 off We will send room service tomorrow morning to give it a vip cleaning and I’ll send you the electrician right away. Btw now it’s 11PM almost 12AM. I asked to get a new room and they said unfortunately they couldn’t. They also mentioned that they were surprised the security guard has not been fired yet.
Stayed 2 nights in Oct 2024

4/10 Poor

Haley

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
While this hotel has lots of potential to be fun and exciting, I was very grossed out by the cleanliness of the room, elevators, and bathrooms. You could physically see the dirt on the white walls in the rooms and bathrooms and on the floor. I walked around the room in shoes because it was leaving dirt on my feet. The blankets had hair in them. I am thankful that I wasn’t staying in the hotel for a resort feel. Thankfully I was gone all day exploring theme parks. While the room was disgusting the customer service from Zoe up front was great. She was so sweet and gave us an upgrade instead of making us wait for our room to be ready. The people up front hounding you to accept a “free” gift was very unsettling. Once turned down they became quite rude.
Stayed 2 nights in Oct 2024

6/10 Okay

Lilian, Sint Nicolaas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room needs to be better cleaned and still waiting on property reply on a refund on breakfast voucher that was not used during my stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

George

Stayed 2 nights in Oct 2024

6/10 Okay

Kymberlee

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay. Ended up evacuating. Ac didn’t work. Unable to get service to fix or even acknowledge us. We left.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Alain

Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
The property’s facilities are really good. The waterpark and pools are very good and clean and have lifeguards and pool boys that are very helpful. Our room was ok. Beds were really comfortable but the drawers in the bunk room were off the hinges. The bathroom was very clean and big and the master bedroom was awesome too with a big double closet. I used the text message system to contact the front desk and this provided with fast efficient service to my requests. The only trouble we had was with a bunch of teenagers running around and being loud at 11pm (after 10pm quiet time) and after contacting the front desk 3x by text they sent a security officer and they solved the problem which was very much appreciated.
Stayed 3 nights in Oct 2024

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The floor was so nasty and separating I have babies I can’t let down it was so bad, would never stay or recommend to anyone
Stayed 2 nights in Sep 2024

4/10 Poor

Margie

Stayed 2 nights in Sep 2024

4/10 Poor

Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Rachel

Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Stayed 3 nights in Oct 2024

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hurricane Milton escape
We went to escape hurricane Milton due to power outage at our home. The resort had some tree debris in the water park area (understandable) so it wasnt available the evening we got there and they were still cleaning the morning we left. I was a little upset that we had to pay the resort fee even though the amenities were not available. I think they should have waived the fees for that day.
Stayed 1 night in Oct 2024

6/10 Okay

Adrianne

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything just seemed kind of dirty and old.
Stayed 1 night in Oct 2024

6/10 Okay

Mandi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Wish they had better food options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Edwin, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for everything my family and I were safe from the hurricane.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Un clear customer service. unclear parking fee and service. Should write the amount of it on the web. No let customer know higher charge prices until you resgistered. Manager and customer service did not honor, service and verbal agreement. Bad epierience.
Stayed 4 nights in Oct 2024

8/10 Good

javier

Traveled with family and small children
Liked: Amenities
The outside parking area was filled with debris all over also the ice machine maker on the second third and fourth floor are not working so every time we want ice we will have to go all the way down to the first floor
Stayed 3 nights in Sep 2024

8/10 Good

Alfredo

Traveled with family
Liked: Property conditions & facilities, room comfort
Confundido
No estoy muy contento el motivo es por que me hicieron cargos extras supuestamente para ingresar al parque de agua y todos los servicios que ofrecen , pero en realidad el parque de agua estava cerrado la picina tambien la cerraron entonces no entiendo el por que me conraron extra dinero
Stayed 2 nights in Oct 2024

6/10 Okay

Samantha L

Liked: Staff & service, property conditions & facilities
We evacuated here. We felt safe here and there were activities to keep kids occupied.
Stayed 2 nights in Oct 2024