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Holiday Inn Resort Kissimmee by the Parks by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Kissimmee by the Parks by IHG

Exterior
Exterior
Daily buffet breakfast (USD 16.95 per person)
Meeting facility
2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

Map
3011 Maingate Ln, Kissimmee, FL, 34747
  • Disney's Animal Kingdom® Theme Park
    ‪4 min drive‬
  • Disney's Blizzard Beach Water Park
    ‪5 min drive‬
  • ESPN Wide World of Sports Complex
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Wellness Room)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds (Wellness Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 324 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath/Shower Combo)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Bath/Shower Combo)

8.4 out of 10
Very good
(5 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Magical View)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Magical View)

  • 324 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • 648 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath/Shower Combo)

8.0 out of 10
Very good
(1 review)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Magical View)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Magical View)

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort Kissimmee by the Parks by IHG

3.5-star Kissimmee hotel connected to the convention center, close to Disney's Blizzard Beach Water Park
This smoke-free hotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Self parking is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Holiday Inn Resort Kissimmee By The Parks by IHG offers 420 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Kissimmee By The Parks by IHG features 2 outdoor swimming pools, a hot tub, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 3.5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in May 2021.

Holiday Inn Resort Kissimmee By The Parks by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Pizzaland - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available.
The Gulpin Gator - This bar is located by the pool. Open daily.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 16.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pizzaland
  • The Gulpin Gator

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (30,000 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (32 inches high)
  • Grab bar in shower (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Local culture and ecosystem education
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 19.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Holiday Inn Resort Kissimmee by the Parks by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 333 reviews
Rating 8 - Good. 54 out of 333 reviews
Rating 6 - Okay. 30 out of 333 reviews
Rating 4 - Poor. 22 out of 333 reviews
Rating 2 - Terrible. 21 out of 333 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mileydy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Eduardo, San Juan

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael Tyrone

Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel because it’s close to the parks, the shower is awesome, and the rooms are affordable.
Stayed 2 nights in Apr 2025

4/10 Poor

Carolina Garau

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed in 6th floor and they started construction on rooftop at 7am in morning for 2 days. First day we complained about it they ignored the request. Next day same issue, manager was very rough about the situation not offering an apology or professional assistance… Noise stopped around 9 am. I saw no mention or discount for the problem… honestly one of the worst experiences i’ve had to sleep OK.. Not a great stay. Hallways for the entire week were very noisy due to large groups staying and teens talking for the entire night every single day!

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gross. Rooms outdated and unkept. Service was very poor. I asked for an extra blabket and towel TWICE in the span of an hour and neither arrived. When i checked in, i was told that they "dint have a king bed available," and that I'd have to be in a queen. When i advised them that i had reserved the king room over 3 MONTHS AGO...miraculously, a king-sized bedroom became available. The breakfast bar was $22 and tasted like $2. If they paid ME to stay here for 5 days...i wouldn't do it. Between the games, poor service and run-down room, I wouldn't suggest ataying here for even your pet donkey.
Stayed 5 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel renovations and how big and comfo
Stayed 5 nights in Apr 2025

10/10 Excellent

Judith

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Milore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is right off rt192 so walking isn’t suggested
Stayed 1 night in Apr 2025

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay here seriously !

The hotel is very dirty and old . My room was dirty when we arrived the carpet was not vacuumed the hallways were chipped paint and carpet was dirty and not swept. To top it off there were german cockroaches crawling in our room at night . I reported this to the front desk and was told we have no control over that ? What ? Only good thing was the breakfast service and staff were great. I do not recommend this place . Totally misrepresented on Hotels.com website .
Stayed 3 nights in Apr 2025

2/10 Terrible

Emily

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I paid extra for “magical view” rooms to be able to see the fireworks and couldn’t see them at all from either room. Would not recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Kasem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price, resort fees a little ridiculous
Stayed 4 nights in Apr 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 4 nights in Apr 2025

6/10 Okay

Santiago

Disliked: Property conditions & facilities, room comfort
El check in facil de hacer, en la noche se escuchaba claramente hasta lo que el cuarto de arriba hablaba y el pasillo, lo demas limpio pero destaco que en la ducha no habia puerta y se salia todo, tuvimos que poner toallas que fueron reemplazadas automaticamente
Stayed 2 nights in Mar 2025

6/10 Okay

Christina

Stayed 1 night in Apr 2025

6/10 Okay

Penny

Traveled with family
Disliked: Staff & service

not hapoy

Checking in, the surroundings was so loud you can't hear at check in. There seemed to be some confusion on the price at check in especially when they hit you with a deposit that I knew nothing of. but my favorite was a sign at 530 am saying back in 15 minutes for checkout and still no one there to check you out to return keys or to ask questions one hour later. having the elevator go out of service when booked on 6th floor. no call just a sign to find the service elevator which was very noisy and riggty.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ulysselis

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley, Franklin

Disliked: Cleanliness
Stayed 4 nights in Feb 2025

4/10 Poor

Maryann

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel was in a great location for going to the theme parks. Also, in a high traffic/tourist area with lots of restaurants and shopping. Very disappointed in the out dated halls/rooms for a Holiday Inn. It did appear they may have just purchased the hotel from another chain and were actively working on updates. The lobby and pools were fantastic. However, the air condition was broke in our hall upon arrival but they quickly fixed it by end of day. The room safe did not work. Our room key cards stopped working twice. Ice machine did not work on floor and had to find one on the main level or go to bar for ice.
Stayed 5 nights in Mar 2025

4/10 Poor

Ashlea

Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 3 yr old grandson had fun
Stayed 1 night in Mar 2025