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Holiday Inn Resort Kissimmee By The Parks by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Kissimmee By The Parks by IHG

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
3011 Maingate Ln, Kissimmee, FL, 34747
  • Disney's Animal Kingdom® Theme Park
    ‪4 min drive‬
  • Disney's Blizzard Beach Water Park
    ‪5 min drive‬
  • ESPN Wide World of Sports Complex
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Wellness Room)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds (Wellness Room)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 324 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath/Shower Combo)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Bath/Shower Combo)

10.0 out of 10
Exceptional
(2 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Magical View)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Magical View)

  • 324 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • 648 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath/Shower Combo)

8.0 out of 10
Very good
(1 review)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Magical View)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Magical View)

10.0 out of 10
Exceptional
(1 review)
  • 324 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort Kissimmee By The Parks by IHG

3.5-star Kissimmee hotel connected to the convention center, close to Disney's Blizzard Beach Water Park
This smoke-free hotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Self parking is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Holiday Inn Resort Kissimmee By The Parks by IHG offers 420 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Kissimmee By The Parks by IHG features 2 outdoor swimming pools, a hot tub, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 3.5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in May 2021.

Holiday Inn Resort Kissimmee By The Parks by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Pizzaland - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available.
The Gulpin Gator - This bar is located by the pool. Open daily.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 16.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pizzaland
  • The Gulpin Gator

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (30,000 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (32 inches high)
  • Grab bar in shower (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Local culture and ecosystem education
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 19.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Holiday Inn Resort Kissimmee By The Parks by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 119 out of 205 reviews
Rating 8 - Good. 35 out of 205 reviews
Rating 6 - Okay. 21 out of 205 reviews
Rating 4 - Poor. 15 out of 205 reviews
Rating 2 - Terrible. 15 out of 205 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 3 yr old grandson had fun
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Disliked: Amenities, property conditions & facilities
The property is old and outdated. The room smelt musty. Would not recommend. Flight was cancelled so we survived for one night. No way I would have stayed longer.
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Stayed 1 night in Mar 2025

8/10 Good

Candice

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overall good stay

The stay was ok. It was comfortable. The young lady at the counter when we checked in was amazing ! Very personable. The room was ok. There was dust and stains on the chair. There were small ants crawling on the desk. Room service came one of the days that I was there but they didn’t come again. I didn’t have a “don’t disturb” sign on the door. Overall, I would still stay there again. It wasn’t so bad for the price.
Stayed 3 nights in Mar 2025

6/10 Okay

Samantha

Traveled with family and small children
It was okay. Rooms are kind of outdated. Wish the TVs were smart TVs; couldn't connect to Netflix or anything and their cable wasn't the best.
Stayed 2 nights in Feb 2025

10/10 Excellent

Whitney

Traveled with family

Excellent Hotel

So this was an Excellent hotel! It had everything in it to entertain from small kids to adults! Very convenient for me!
Stayed 3 nights in Mar 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, room comfort
Disliked: Staff & service
The front desk employees kept themselves in the back and not even acknowledging our existence. Took 27 minutes to get anyone to speak to us and it was when the 2nd shift girl arrived. There were many families waiting. I was exhausted and just wanted my key. Awful!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was a great experience the rooms were clean and pool was cleaned everyday
Stayed 3 nights in Mar 2025

2/10 Terrible

Julie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unhelpful
Stayed 1 night in Mar 2025

10/10 Excellent

VICENTE

Stayed 2 nights in Mar 2025

10/10 Excellent

Kiara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Gopal

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor service; no person picks up the phone at the hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Enrique Noste

Ok
Stayed 2 nights in Feb 2025

6/10 Okay

kyla

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Took over an hour just to check in
Stayed 1 night in Mar 2025

4/10 Poor

Eric, Bettendorf

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were there the first day as a Holiday Inn. The lobby was bare and filled in some by the time we left. The hotel is run down and old. Maybe HI will update this hotel. They did not service our room the one day they should have. We paid $32 per day resort fee. For what?
Stayed 2 nights in Mar 2025

10/10 Excellent

Gayitri

Liked: Cleanliness, staff & service, property conditions & facilities
Wet clean and beautiful place
Stayed 3 nights in Mar 2025

10/10 Excellent

Snaeha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pristine clean and the ambience was also very nice. Staff was friendly and I also liked that there is a convenience store, Starbucks and kids zone area within the hotel itself. I had to leave in the middle of my stay at Ramada as it was so dirty and Holiday Inn did not disappoint at all. I had a great stay at Holiday Inn.
Stayed 4 nights in Mar 2025

2/10 Terrible

Israel

Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Too long to check-in

Waited 2 hours to check in, restaurant service was bad and the rooms showed its age without any modern amenities
Stayed 3 nights in Mar 2025

6/10 Okay

Adilene Guadalupe

Manager is not so very helpful or professional! Needs to be replaced !
Stayed 5 nights in Mar 2025

2/10 Terrible

Meenakshi

Traveled with family and small children, Business traveler
Disliked: Staff & service
We had a terrible check in as we were driving into Orlando from out of town for the annual chess championship. The check in process took 3 hours from 930pm to 1230am. We got access to the hotel around 1245 am by the time kids went to bed it was close to 1am. The issue was that the properly had recently changed from Wyndham group to Holiday Inn and the folks at the front desk could not quickly locate people’s existing reservation from Wyndham or Expedia. The hotel staff were unprepared to handle the crowd and it took every family an average of 25 minutes to check in. Truly speaking they should have reimbursed us for one night but the hotel did not. They gave us free vouchers instead for breakfast for one day. The hotel was ok. Not the cleanest or the most updated but was comfortable to stay. We were in town for the chess tournament so that was the main reason we chose that place.
Stayed 3 nights in Mar 2025

2/10 Terrible

Satya

Stayed 2 nights in Mar 2025

4/10 Poor

Lindsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

It would have been nice to know that the hotel I booked 6 months ago was bought out and changed to the Holiday Inn. The check in line was a disaster and I was assigned the wrong room after reserving the upgraded "Magical View". Honestly don't waste your money on the "view". Its funny that they have the No Smoking signs posted yet my floor smelled like weed. The elevators malfunctioned throughout our stay, had to walk down 5 flights of stairs after getting stuck on it. So overall my stay was not enjoyable.
Stayed 2 nights in Mar 2025

4/10 Poor

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The ownership changed from Wydham to Holiday Inn the day we went there. It took us 3 hours to check in! The kids were very tired! We should have left and gone to a different hotel! Understaffed! They should have had more staff to help with the transition. They should also train the staff better
Stayed 2 nights in Mar 2025

10/10 Excellent

annet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025