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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Outdoor pool, sun loungers
Property amenity
Point of interest
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (Selected at Check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Resort view

Standard Room, 2 Queen Beds, Balcony

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

4-star Orlando hotel close to Disney Springs™
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.
In addition to an outdoor pool, Crowne Plaza Orlando - Lake Buena Vista by IHG provides a waterslide and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1807 square feet (168 square meters) include a conference center. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Orlando - Lake Buena Vista by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room crib
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,807 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Comfortable rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Grethel

Stayed 2 nights in Jan 2025

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Furniture in the room needed steam cleaning
Stayed 1 night in Jan 2025

6/10 Okay

Eric, Saint augustine

Disliked: Staff & service, property conditions & facilities
Convenient to Disney Area, Restaurants nearby, safe area, well lit lots and easy parking. Some cons: Staff is sometimes hard to locate when needed, housekeeping staff serviced our room while we were away and left our door unlatched and open. Fortunately, our valuables were not in room. Overall was clean, room was fine, a little run down, various stains around room, etc. Beds were clean and comfortable. Amenities were fine, nice pool area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Candid

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Ramonchito

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, Service, and the overall hotel ambiance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Jan 2025

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but ….

To be fair, the staff was amazing. However, because the halls are well lit and the door has so many openings. The room stays light all night so if you need a dark room to sleep, this is not the place for you.! Walls are very thin when somebody runs a blow dryer they might as well be standing right next to you.
Stayed 1 night in Jan 2025

4/10 Poor

Christopher

Traveled with family and small children
Our bathroom was dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

6/10 Okay

Katelyn

Stayed 3 nights in Jan 2025

2/10 Terrible

Melissa

Stayed 4 nights in Dec 2024

6/10 Okay

Jacneth

Liked: Staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Amar

Liked: Property conditions & facilities
Everything
Stayed 1 night in Jan 2025

8/10 Good

Devon

Stayed 2 nights in Jan 2025

4/10 Poor

Ariana

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

frank

Liked: Room comfort
Disliked: Property conditions & facilities
Seedy, needs repair, lobby looks like an institution
Stayed 1 night in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Smoking was bad at night in my room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheral

Traveled with partner
Liked: Property conditions & facilities
We really enjoyed our stay
Stayed 1 night in Dec 2024