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Crowne Plaza Orlando - Downtown by IHG

3.5 star property
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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Property video
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Suite, 1 Bedroom, Kitchen (Dining) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Gym
  • Bar
  • Laundry
$143
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪20 min walk‬
  • Camping World Stadium
    ‪3 min drive‬
  • Tinker Field
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 329 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Living area | 48-inch LCD TV with premium channels, TV

Suite, 1 Bedroom, Kitchen (Dining)

  • 652 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 328 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Orlando - Downtown by IHG

3.5-star hotel in Lake Dot
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Crowne Plaza Orlando - Downtown by IHG provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 6600 square feet (613 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 3.00 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Orlando - Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 441 reviews
Rating 8 - Good. 73 out of 441 reviews
Rating 6 - Okay. 37 out of 441 reviews
Rating 4 - Poor. 14 out of 441 reviews
Rating 2 - Terrible. 23 out of 441 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrea, New City

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the friendly staff: CJ, DOM AND DEREK. The piklows on the bed were horrid and I thought breakfast was included but when I asked the young lady at the desk was vague ....i wasn't going to fightvso we just left
Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

William E

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very clean. Cute pool
Stayed 3 nights in May 2025

10/10 Excellent

Prince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. The people working there handled an unpleasant situation with care.
Stayed 1 night in May 2025

10/10 Excellent

Brittny, Palmetto

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 2 nights in May 2025

10/10 Excellent

OLGA, CONCORD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just as described!
Stayed 1 night in May 2025

10/10 Excellent

Noemi

Stayed 1 night in May 2025

8/10 Good

kylie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

8/10 Good

Francis, BELLEAIR BLUFFS

Stayed 3 nights in May 2025

10/10 Excellent

Faron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

BRENDA

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room has constant noise from ac duct. Overall room was not in good condition. Only stayed cause it was 2 nights, but would've tried to find another hotel if i was staying longer. Breakfast too expensive for buffet self service and awful coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Beikai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yismel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Roland M

Stayed 2 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Karlonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was very nice and clean. My only problem is parking. Parking is $25 in a lot next to the hotel with signs all over stating PARK AT YOUR OWN RISK!! Seems sketchy. Valet parking was $30
Stayed 1 night in May 2025

10/10 Excellent

Martha R, Hialeah

Traveled with family
Nice hotel and staff. Had a great overall experience however sofa bed is misleading. It is a very small double bed. Ok for two small kids but not comfortable for two normal size teenagers. Nice king side bed and shower.
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness
I got bit by bedbugs, pretty gross. Did not want to post publicly but thought you should know.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Nicely updated. Would definitely stay here again!
Stayed 1 night in May 2025

2/10 Terrible

Brandy

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointed.

I was very disappointed over all with my stay. Upon arrival, it was 80° in the room, and it took hours to cool down to a reasonable temperature. There is no mini-fridge, a small microwave, an ice bucket, and a small 1 cup coffee maker. The only ice machines are on the 2nd floor, it's a 14-floor hotel.... The bed and couch were hard as a rock, not to mention the pillows, you either get completely flat pillows or over stuffed hard pillows to choose from. The TV was not a smart TV, just basic cable. The bathroom was the nicest part of the room. It was what i expected from a Crown Plaza. The room itself definitely wasn't. There are French doors in the room with a small railing on the other side that are locked with a sign that says these doors are locked for your safety. If you are going to keep them locked, why not just put in windows? I was excited about the doors, and it was one of the reasons I chose that hotel. I will never choose Crown Plaza again.
Stayed 1 night in May 2025

10/10 Excellent

Marline

Stayed 1 night in May 2025

8/10 Good

Erickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay minus hot water issues!

Stay was excellent. The boiler above the room was broken and needed repair as there was no hot water for two days. It was hot out so cold water was fine. Other than that hotel was great to stay in. close to highway and entertainment.
Stayed 2 nights in Apr 2025