4/10 Poor
Diana
Traveled with family and small children
Jan 1, 2025
Disliked: Staff & service, property conditions & facilities
The property location was great! However the property itself is extremely dated, the room smelled musty, they have a very old air conditioning unit that must stay on otherwise you smell the dampness of the room. The carpets are dirty, you feel like you’re walking on something yucky -we never took our socks off. You could hear all the traffic from the next door expressway, and the cleaning services just barges in.
On our check out day, the cleaning service came knocking at 9am!!! Check out time is 11! To clean. As if that weren’t enough they came back at 10:00 without knocking this time just opened the door!!! And came back at 1045 again without knocking just tried to come in. All this after I had told them we would be leaving at 11 am. VERY RUDE!
If you’re looking for a family vacation to enjoy the room, the pool and quality family time - find a different hotel!! I will not be staying here again with my kids.
Diana
Stayed 3 nights in Dec 2024