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Castle Hotel, Autograph Collection

4.0 star property

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Bar (on property)
Creator video
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Room, 2 Queen Beds, Tower | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
8602 Universal Boulevard, Orlando, FL, 32819
  • The Orlando Eye at ICON Park
    ‪5 min walk‬
  • Pointe Orlando
    ‪9 min walk‬
  • Orange County Convention Center
    ‪1 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Tower

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Tower

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Castle Hotel, Autograph Collection

Orlando hotel connected to a shopping center, walkable to The Orlando Eye at ICON Park
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Castle Hotel, Autograph Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 9203 square feet (855 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in May 2022.

Castle Hotel, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mindy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Germain, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The for the age of the property. The building is well maintained. Definitely would recommend.
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Business traveler
Liked: Cleanliness, staff & service

Not enough bang for my buck

Very beautiful and clean. Tiki bar was definitely not what they talked it up to be. Rooms are small and hot tub was tiny. Not sure why it's so expensive. Service was good depending on who you talked to. Probably won't stay again because
Stayed 4 nights in Mar 2025

6/10 Okay

John, Baton Rouge

Business traveler
Disliked: Staff & service, property conditions & facilities
It was just blah. Wouldn’t stay here again it wasn’t my speed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Frankie

Stayed 1 night in Mar 2025

2/10 Terrible

Maribel

Traveled with family
It’s now worth the money. It’s rated 4 star hotel but it’s not at all. When I check in the room was dirty I found candy wrapper in the floor and also the sheets was not iron and it was messy. They send someone to clean and change the sheets. It was inconvenient. I asked if they have complimentary bottle water but they says no unless your in higher suites. I’ve been to 3 star hotel and the service is way better so I guess only 3 start hotel will gives you complimentary water bottle but not 4 stars hotel.
Stayed 3 nights in Mar 2025

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was never cleaned throughout my stay. Talked to the front desk and they didn’t listened to my requests
Stayed 3 nights in Feb 2025

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, we’re definitely planning to go back!
Stayed 3 nights in Dec 2024

2/10 Terrible

Shirley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!!
Stayed 1 night in Feb 2025

4/10 Poor

Lina, Pompano Beach

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Did not like cc machines one next to the other at check in. 2 guests being checked in at the same time with no privacy. NO WATER in rooms, no espresso machines in rooms! Would not recommend!
Stayed 1 night in Feb 2025

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed 2 nights before a cruise. First night I had to sleep on a couch because the bedding wasn’t ready after I requested sheets and covers TWICE! They gave it to me on day 2 and I had no problem then.
Stayed 2 nights in Feb 2025

10/10 Excellent

SAMRAT

Traveled with family
Liked: Amenities
Nice hotel, chill style, professional staff, great vibes.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Adeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I found ourselves in a bit of a predicament before checking into The Castle. We had initially stayed at a different hotel where she suffered a severe allergic reaction. To make matters worse, the hotel was in extremely poor condition. The next morning, we quickly decided to leave and booked The Castle within an hour. Upon arrival, an African-American gentleman with glasses at the front desk was incredibly hospitable and welcoming. He kindly allowed us to check in a little early so I could store my daughter's medications in the refrigerator. His kindness and understanding meant so much to us, and I truly appreciate his generosity. The Castle itself was absolutely beautiful so clean and well-maintained, especially for a 30-year-old hotel. It was a joy to stay there! We've been before, but this experience was extra special. Thank you again for making a stressful situation so much better!
Stayed 2 nights in Feb 2025

4/10 Poor

Kara

Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Stayed 2 nights in Feb 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Megacon weekend

It was what we needed. To be close as possible to the convention center and for it to be a nice place. Its not the ritz but it not a holiday inn either.
Stayed 2 nights in Feb 2025

4/10 Poor

Thomas

Business traveler, Traveled with family
Disliked: Amenities
The pictures look so much better than that actually was.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Jan 2025

8/10 Good

Corwin

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

2/10 Terrible

GAGANDEEP

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Their gym was not open in the morning. Went twice to check but they said come back so could not work out not even single day. Had to call the reception 2-3 times for house keeping and towel service. We had to pay $90 for the parking even though we went for the conference and parking is suppose to be free. Did not like the ambiance.
Stayed 3 nights in Jan 2025

6/10 Okay

Mario Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2025