Ratings based on 3,196 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 23, 2024 on Expedia
Great staff and amenities.
by A verified traveler
Posted Apr 22, 2024 on Expedia
The hotel itself was nice enough, but we had some problems at check in and the staff was not interested in helping me find a solution. Thankfully Expedia was very helpful and I ended up with one person at the desk who was kind and interested in helping us check in. At dinner, we asked the waitress to charge our credit card and she added it to the room which we specifically told her we did not want done. Be sure you have your room key with you to exit the property because you can't get out of the parking lot without it. We will stay somewhere else next time we are in the area.
Comment from Hotel Management
Apr 22, 2024 by AP, Guest Services, Hotel Management
Dear Patricia,Thank you for taking the time to leave us a review. We are sorry to hear about the challenges you experienced during your stay, and we apologize for any inconvenience caused. Rest assured that your feedback has been shared the appropriate department leaders as this will help us improve our services and the overall guest experience. Thank you for choosing Caribe Royale Orlando.
by A verified traveler
Posted Apr 21, 2024 on Expedia
by A verified traveler
Posted Apr 20, 2024 on Expedia
This has been the best traveling experience we have ever had. The staff are amazing, the facility is clean, always smells wonderful, pool area is gorgeous (a little crowded on weekends), restaurant options on property are great. Convenient to sea world and convention center and the concierge was incredibly helpful with booking Disney tickets. I’d give it 10 stars if I could!!!! We will absolutely be back next year!!!
Comment from Hotel Management
Apr 22, 2024 by AP, Guest Services, Hotel Management
Dear Jessica,Thank you for your wonderful review! We are absolutely thrilled to hear that you had the best traveling experience with us. It's fantastic to know that you enjoyed our amazing staff, clean facilities, beautiful pool area, and convenient location. We are also delighted to hear that our concierge could assist you with booking Disney tickets. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back for your next visit!
by A verified traveler
Posted Apr 20, 2024 on Expedia
Mobile check in to expedite the process especially for evening check ins.
Comment from Hotel Management
Apr 22, 2024 by AP, Guest Services, Hotel Management
Dear Cheryl,Thank you for taking the time to leave us a review. We are pleased to learn that you had a positive experience staying with us, and we appreciate your feedback regarding mobile check in. Thank you for choosing Caribe Royale Orlando. We hope to welcome you again soon.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Great location to the parks
Comment from Hotel Management
Apr 19, 2024 by AP, Guest Services, Hotel Management
Thank you for your positive review, Joe! We are delighted to hear you enjoyed staying at our location. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Comment from Hotel Management
Apr 22, 2024 by AP, Guest Services, Hotel Management
Dear Paul,Thank you for providing a positive rating for your recent stay at Caribe Royale Orlando. We are glad you had a wonderful experience, and we look forward to welcoming you again soon.
by A verified traveler
Posted Apr 19, 2024 on Expedia
This is an amazing place to stay. My only complaint is that you have to pay $30 for parking and $100 per day for a security deposit. The staff was amazing and very pleasant. The Starbucks inside you can order ahead some hotels have Starbucks but you can't order ahead.
Comment from Hotel Management
Apr 19, 2024 by AP, Guest Services, Hotel Management
Dear Quinnyana,Thank you for taking time to provide a review. We are thrilled to hear that you had an amazing stay with us, and we are glad you enjoyed our friendly staff and our on-site Starbucks. We appreciate your feedback regarding the parking fee and security deposit, and we will certainly take your feedback into consideration. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back again soon!
by A verified traveler
Posted Apr 19, 2024 on Expedia
One of the most beautiful resorts I’ve ever been in! I will definitely be going back, and will always recommend it to my friends and family!
Comment from Hotel Management
Apr 19, 2024 by AP, Guest Services, Hotel Management
Thank you for your positive review, Leticia! We are thrilled to hear that you had such a wonderful experience at our resort. Your feedback and recommendation are greatly appreciated. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you back soon!
by A verified traveler
Posted Apr 19, 2024 on Expedia
.
Comment from Hotel Management
Apr 19, 2024 by AP, Guest Services, Hotel Management
Thank you for the 5-star rating, Julio! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon!