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Hôtel Chéribourg

4.0 star property

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Photo gallery for Hôtel Chéribourg

Exterior
Bar (on property)
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Regular room - main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
2603 Chemin Du Parc, Orford, QC, J1X8C8
  • Mont-Orford National Park
    ‪10 min walk‬
  • Mont Orford Ski Area
    ‪5 min drive‬
  • Memphremagog Lake Beach
    ‪7 min drive‬
  • Newport, VT (EFK-Newport State)
    ‪46 min drive‬

Room options

View all photos for Junior suite - outside the main pavilion

Junior suite - outside the main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Junior suite - outside the main pavilion

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort plus room - main pavilion

Comfort plus room - main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Comfort plus room - main pavilion

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe suite - outside the main pavilion

Deluxe suite - outside the main pavilion | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Deluxe suite - outside the main pavilion

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive suite - main pavilion

Executive suite - main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Executive suite - main pavilion

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior room, 2 floors - main pavilion

Superior room, 2 floors - main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Superior room, 2 floors - main pavilion

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Economic room - outside the main pavilion

Economic room - outside the main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Economic room - outside the main pavilion

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium plus room - outside the main pavilion

Premium plus room - outside the main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Premium plus room - outside the main pavilion

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort room, main pavilion

Comfort room, main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Comfort room, main pavilion

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium room - outside the main pavilion

Premium room - outside the main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Premium room - outside the main pavilion

  • 409 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Regular room - main pavilion

Regular room - main pavilion | Premium bedding, desk, blackout drapes, iron/ironing board

Regular room - main pavilion

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hôtel Chéribourg

4-star Orford hotel with 1 indoor pools, connected to the convention center
A full-service spa, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a hot tub, and an outdoor tennis court are onsite. Housekeeping is available on request.
Hôtel Chéribourg offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Orford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
In addition to a full-service spa, Hôtel Chéribourg features an outdoor tennis court and an indoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 17997 square feet (1672 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a hot tub, and a fitness center. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Hôtel Chéribourg is a smoke-free property.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 17,997 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 9 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 2024-12-31, 044321, 044321

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Chéribourg
Cheribourg Hotel Magog
Cheribourg Hotel Orford, Quebec, Canada
Chéribourg Orford
Hôtel Chéribourg
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel Orford

Hôtel Chéribourg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 522 out of 1295 reviews
Rating 8 - Good. 437 out of 1295 reviews
Rating 6 - Okay. 189 out of 1295 reviews
Rating 4 - Poor. 92 out of 1295 reviews
Rating 2 - Terrible. 55 out of 1295 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dalya

Liked: Cleanliness, staff & service, property conditions & facilities
Was quite loud at night but we were here in NYE. Would recommend the property
Stayed 1 night in Dec 2024

10/10 Excellent

Hogeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and good people
Stayed 2 nights in Dec 2024

4/10 Poor

Simon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Critique
Un gros manque d'entretiens de la section des jeux pour enfants. Il y avait énormément de nourritures et de débrits sur les planchers. Les jeux étaient mal entretenus et dangereux a certains endroits (plancher non-fixé de plus de 6 pieds de hauteur) mes enfants auraient pu tomber tellement le trou étaient gros. Les filets de sécurité arrachés, plusieurs sections de métal non protégés, manettes de jeux non-fonctionnelles (1 manette fonctionnait sur 4). Pour ce qui est de la chambre, la toilette n'était pas fixée au sol et il y avait de la moisissure dans la douche. Les meubles étaient agés et endommagés. Encore un gros manque d'entretien. Tres belle emplacement et belle configuration des chambres a l'extérieur du pavillion principale.
Stayed 1 night in Dec 2024

6/10 Okay

Claude

Stayed 1 night in Dec 2024

6/10 Okay

Annie-Pier

Business traveler
Liked: Cleanliness, staff & service
Not soundproof at all and more of a family place so loud teenager noises until late. Room was set to 30 Celsius and hard to cool. Shower hard to get hot water. Safe, clean and inexpensive...but not comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Staff & service, amenities
The hotel needs a little up to date
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room and ideal location
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it! Our kids loved the game room and the hot tub was so much fun!
Stayed 1 night in Dec 2024

10/10 Excellent

Valérie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The play place was perfect for our 3 preschoolers
Stayed 2 nights in Dec 2024

8/10 Good

Pamela

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ali

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service
Our room was on the first floor and smelled very, very musty when we walked in. My 4 year old grandaughter immediately commented that it smelt "really bad" so we opened up the patio door and turned on the bathroom fan which eventually helped. The pool temperature was quite cool and the indoor hottub jets would not turn on when we tried the switch unfortunately. The outdoor hottub was working properly and was quite lovely. There were no bathrobes in the room and when we inquired at the front desk we were informed we would have to pay for them. We declined so not sure what the cost would have been. Very quiet during our stay. We come here for my grandaughter and she was very happy so thats all that matters.
Stayed 1 night in Dec 2024

4/10 Poor

Josianne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Marie-Pier

Liked: Staff & service
Disliked: Cleanliness
Not bad but ok for a Quick stop
The bathroom was not really clean, when we came in there was "pine Thorns" on the floor of the bathroom. The bathtub was very not "welcoming" either. There was dust all over the edge of the Mirror.
Stayed 1 night in Dec 2024

8/10 Good

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Chéribourg in Orford Qc, Canada
I was surprised with the retainer fee, but I guess it is the new norm in hotel booking. I am still waiting for the return of that fee. The spa facilities were good so as the Table d’Hôte meal. The fireplace ambiance was fantastic. My daughters soup was clod so as was her tea. Both had to be reheated. We did give a generous tip because the poor waiter was alone serving many tables.
Stayed 1 night in Nov 2024

6/10 Okay

Duncan

Traveled with partner
The well water was aweful
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

David

Disliked: Staff & service
Stayed 2 nights in Nov 2024